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Zonka Feedback is a leading SaaS company providing a powerful Customer Experience Management and Survey Platform. It enables businesses of all sizes to collect customer feedback across various touchpoints like tablets, kiosks, online, email, and SMS. The platform offers tools for creating NPS, CSAT, CES, and other custom surveys, analyzing feedback in real-time, and implementing workflows to close the feedback loop, ultimately helping companies improve customer satisfaction, reduce churn, and enhance overall business performance.
Serves as the global operational hub, encompassing product development, engineering, sales leadership, marketing, and primary customer support operations.
Modern office environment designed to foster collaboration, creativity, and agile development practices, typical of a dynamic tech company.
Characterized by a fast-paced, innovative, and customer-centric approach. Employees are encouraged to contribute ideas and work collaboratively towards enhancing the platform and customer success.
The headquarters is central to Zonka Feedback's strategic planning, global operations coordination, and innovation in customer experience technology.
Zonka Feedback serves a diverse global clientele through its cloud-based platform. While its primary operations are centered in India, the company supports customers worldwide with multi-language survey capabilities, international customer support, and sales outreach targeting various global markets. Its digital-first approach ensures its services are accessible to businesses anywhere with an internet connection.
Plot No. 36, First Floor, Sector 32
Gurugram
Haryana
India
Address: 2055 Limestone Rd STE 200-C, Wilmington, DE 19808, USA
Supports U.S. business registration and compliance, and may play a role in regional sales or partnership engagements in North America.
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As of April 2025, Zonka Feedback' leadership includes:
Zonka Feedback has been backed by several prominent investors over the years, including:
Zonka Feedback is led by its founding team. No major public announcements regarding new executive hires or departures from the core leadership team have been noted in the last 12 months.
Discover the tools Zonka Feedback uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Zonka Feedback likely uses common professional email formats. Based on industry standards for SaaS companies, email addresses are often based on employee names.
[first]@zonkafeedback.com
Format
omesh@zonkafeedback.com
Example
75%
Success rate
Zonka Feedback Blog • April 4, 2024
Zonka Feedback has been awarded multiple badges in G2's Spring 2024 reports, recognized as a Leader in Feedback Analytics Grid, Survey Software, and Experience Management software categories, highlighting its strong market presence and customer satisfaction....more
Zonka Feedback Blog • April 2, 2024
Zonka Feedback released several product enhancements in Q1 2024, including new survey customization options, advanced reporting features, and integrations aimed at improving user experience and data analysis capabilities for its customers....more
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