What Does Zipwhip Do?

Total employees25
HeadquartersSeattle
Founded2007

Zipwhip was a pioneering Seattle-based SaaS (Software as a Service) company that enabled businesses to send and receive text messages using their existing landline and toll-free phone numbers. Founded in 2007, Zipwhip became a significant player in the business texting market, offering robust features for customer communication, marketing, and support. In July 2021, Twilio acquired Zipwhip for approximately $850 million. Following the acquisition, Twilio announced plans to integrate Zipwhip's technology and eventually sunset the standalone Zipwhip product. Zipwhip's services were officially discontinued for most customers by December 1, 2023, as operations were wound down and customers transitioned to Twilio's offerings or other solutions.

Where Is Zipwhip's Headquarters?

Zipwhip officeZipwhip officeZipwhip officeZipwhip office
*Images sourced via web search. Rights belong to original owners

HQ Function

Formerly served as the primary hub for all company operations, including software development, engineering, sales, marketing, customer support, and administrative functions.

Notable Features:

The headquarters was situated in the Interbay neighborhood, offering modern office amenities typical of tech companies, designed to foster collaboration and innovation. It reportedly featured views of Elliott Bay.

Work Culture:

Zipwhip was known for a dynamic and innovative work culture, characteristic of a fast-growing tech startup. It emphasized teamwork, customer focus, and adapting to the evolving landscape of business communications. Employee reviews often highlighted a positive and engaging work environment prior to its acquisition.

HQ Significance:

The Seattle headquarters was central to Zipwhip's growth from a startup to a leading provider of business texting solutions in North America, culminating in its acquisition by Twilio.

Values Reflected in HQ: The headquarters' design and atmosphere likely reflected values such as innovation, collaboration, transparency, and a drive for growth, common in the tech industry.

Location:

Zipwhip primarily focused its services on the North American market, providing business texting solutions to companies in the United States and Canada. Following its acquisition by Twilio and the shutdown of its standalone services by December 1, 2023, Zipwhip no longer maintains an independent global presence or supports any functions globally. Its technology and customer base were largely integrated into Twilio's broader communications platform.

Street Address:

300 Elliott Ave W, Suite 500

City:

Seattle

State/Province:

WA

Country:

USA

Where Else Does Zipwhip Operate Around the World?

N/A - Operations Ceased

Address: N/A

N/A

Buying Intent Signals for Zipwhip

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Zipwhip? Meet the Executive Team

As of April 2025, Zipwhip' leadership includes:

John Lauer - Co-founder & Former CEO
John Larson - Co-founder & Former CTO
James Lapic - Former CTO
Kirsten Spoljaric - Former CFO
Scott Heimes - Former CMO
Danielle Gerson - Former VP of People

Who's Investing in Zipwhip?

Zipwhip has been backed by several prominent investors over the years, including:

Voyager Capital
OpenView Venture Partners
Microsoft Ventures (M12)
Goldman Sachs
Maveron
Vy Capital

What Leadership Changes Has Zipwhip Seen Recently?

Hire0
Exits0

Zipwhip was acquired by Twilio in July 2021, and its platform was officially shut down for most users by December 1, 2023. Consequently, there have been no new executive hires or exits pertaining to Zipwhip as an independent, operational entity in the last 12 months. All executive functions ceased with the company's wind-down and integration into Twilio.

What Technology (Tech Stack) Is Used byZipwhip?

Discover the tools Zipwhip uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Zipwhip Email Formats and Examples

Historically, Zipwhip likely used common corporate email formats. As the company has been shut down, these email addresses are no longer active.

[first].[last]@zipwhip.com or [first_initial][last]@zipwhip.com

Format

jane.doe@zipwhip.com or jdoe@zipwhip.com

Example

0 (Company services are shut down; emails are inactive)%

Success rate

What's the Latest News About Zipwhip?

Twilio Press Release • July 16, 2021

Twilio Completes Acquisition of Zipwhip

Twilio announced it had completed its acquisition of Zipwhip, a leading provider of toll-free messaging in the U.S., for approximately $850 million in an all-stock transaction....more

Twilio Blog (via various tech news outlets reporting on it) • May 17, 2022

Twilio Announces Plans to Sunset Zipwhip Software

Twilio communicated its decision to shut down the Zipwhip software, outlining a timeline for customers to migrate off the platform. The initial wind-down was planned for the end of 2022 for new customers, with existing customer support extending further....more

Twilio Support & Customer Communications • December 1, 2023

Zipwhip Services Officially Discontinued

As per Twilio's announced schedule, Zipwhip's business texting services were officially shut down for the majority of its remaining customers on December 1, 2023, marking the end of its operations as a standalone product....more

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