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Zipmex is a digital asset exchange platform that was founded in 2018, with operations primarily focused on Southeast Asia (Singapore, Thailand, Indonesia) and Australia. It aimed to provide users with a secure and accessible platform for buying, selling, and trading a variety of cryptocurrencies. The company offered features like an exchange, a ZMT token, and interest-bearing accounts (ZipUp+). However, Zipmex faced significant financial difficulties starting in mid-2022 due to exposure to troubled crypto lenders like Babel Finance and Celsius, leading to a halt in withdrawals and subsequent restructuring efforts across its various entities. The company has since been under creditor protection and seeking new investment to resume full operations and repay customers.
The Singapore headquarters serves as the central operational and strategic hub, overseeing global strategy, product development, regulatory compliance coordination, and investor relations.
Located in Paya Lebar Quarter, a modern mixed-use development known for its contemporary architecture, green spaces, and excellent connectivity via the Paya Lebar MRT interchange. The area boasts retail, dining, and office facilities.
Prior to its financial challenges, Zipmex likely fostered a fast-paced, innovative work culture typical of fintech startups, emphasizing growth and market expansion. The recent period has likely shifted focus towards resilience, problem-solving, and crisis management.
Singapore's strategic location, strong regulatory framework (though evolving for crypto), and status as a fintech hub make it a significant base for companies like Zipmex aiming for regional and global reach. It provides access to talent and a sophisticated financial ecosystem.
Zipmex established its primary presence across four key Asia-Pacific markets: Singapore (global HQ and local market), Thailand, Indonesia, and Australia. Functions supported globally and regionally included cryptocurrency trading platforms, digital wallet services, local currency on-ramps and off-ramps, customer support tailored to each language and market, localized marketing and business development, and navigating the specific regulatory landscapes of each country. Due to recent financial difficulties, the operational capacity and scope in these regions have been significantly impacted and are subject to ongoing restructuring.
1 Paya Lebar Link, #04-01 Paya Lebar Quarter 1
Singapore
Singapore
Singapore
Address: FYI Center Building, Tower 1, 11th Floor, Unit 1/1101-1103, 2525 Rama IV Rd, Khlong Toei, Bangkok 10110, Thailand
To cater specifically to the Thai cryptocurrency market, providing localized services, partnerships, and ensuring compliance with national regulations.
Address: MidPlaza 2, 17th Floor, Jl. Jenderal Sudirman Kav. 10-11, Jakarta Pusat 10220, Indonesia
To establish and grow Zipmex's presence in Indonesia, a significant and expanding market for digital assets in Southeast Asia.
Address: Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney NSW 2000, Australia (Previous Address, current status may vary)
To serve Australian cryptocurrency users and navigate the regulatory landscape in Australia, facilitating AUD deposits/withdrawals and tailored services.
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As of April 2025, Zipmex' leadership includes:
Zipmex has been backed by several prominent investors over the years, including:
Zipmex has undergone executive changes amidst its financial restructuring. Notably, Proudsiri 'Pim' Tzouvani, the Group Chief Legal Officer, resigned in late 2023. The company also appointed a new COO in early 2023. The primary focus has been on navigating the crisis and securing the company's future.
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Zipmex likely uses common corporate email formats. Based on publicly available information and common patterns, the most probable formats are [first_name].[last_name]@zipmex.com or [first_initial][last_name]@zipmex.com.
first.last@zipmex.com or flast@zipmex.com
Format
marcus.lim@zipmex.com
Example
70%
Success rate
The Business Times • March 27, 2024
A Singapore court granted Zipmex Asia a six-month extension of its debt moratorium, now valid until September 27, 2024. This extension allows the troubled cryptocurrency exchange more time to finalize its restructuring plan and secure new investment....more
CoinDesk • February 23, 2024
Thailand's Securities and Exchange Commission (SEC) ordered Zipmex's Thai unit to temporarily suspend its digital-asset exchange and brokerage services. The regulator cited insufficient net capital and concerns over the company's financial position and management structure....more
Reuters • November 24, 2023
Zipmex announced it had received expressions of interest from several potential investors as it continues its restructuring process. The company stated it was actively engaging with these parties to secure a deal that would allow it to resolve its financial issues and continue operations....more
Bloomberg • July 21, 2023
Zipmex received approval from a Singapore court to convene meetings with its creditors to vote on a proposed restructuring plan. This was a key step in the company's efforts to recover from its liquidity crisis that began in 2022....more
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