Zen Internet is a highly-rated, independent UK telecommunications provider, committed to delivering exceptional internet services with a 'people-first' approach. They are a certified B Corp, underscoring their commitment to high standards of social and environmental performance, transparency, and accountability. Zen offers a comprehensive suite of solutions including high-speed broadband (FTTP, SOGEA), leased lines, web hosting, domain names, cloud services, and VoIP phone systems for both residential and business customers. Known for their strong focus on customer service, technical support, and ethical business practices, Zen has consistently won awards for its service quality and reliability. Their mission is to provide the best ISP service in the UK and to connect people to a better online experience, underpinned by their core values of 'Happy staff, happy customers, happy suppliers'.
Serves as the central hub for Zen Internet's operations, including administration, technical support, sales, marketing, product development, and overall strategic management for its UK-wide services.
Moss Bridge House is a modern, 36,000 sq ft office building. The facility was chosen and designed to provide an upgraded, collaborative workspace supporting hybrid working models, featuring amenities like EV charging points and reflecting a commitment to sustainability.
Zen Internet fosters a 'people-first' culture, emphasizing employee well-being, professional development, and a positive, inclusive work environment. As a certified B Corp, its culture encourages ethical practices, collaboration, innovation, and a collective focus on delivering outstanding customer service.
The Rochdale headquarters is significant as it roots the company in its founding region, facilitates access to local talent, and acts as the operational core for its nationwide services. The investment in Moss Bridge House signifies Zen's commitment to growth, its employees, and providing a high-quality, sustainable operational base.
Zen Internet primarily focuses its services within the United Kingdom. Its direct office presence and customer-facing operations are UK-based, serving residential and business customers across the entire nation with broadband, hosting, voice, and cloud solutions. While they leverage global internet infrastructure, their operational footprint is concentrated on the UK market.
Moss Bridge House, Moss Bridge Road
Rochdale
Greater Manchester
United Kingdom
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As of April 2025, Zen Internet' leadership includes:
Zen Internet has been backed by several prominent investors over the years, including:
In the last 12 months, notable executive changes at Zen Internet include the appointment of two new members to its Board of Directors from Inflexion Private Equity, following their strategic investment in December 2023. These appointments are aimed at supporting Zen's growth strategy. No significant high-level executive departures have been publicly announced during this period.
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Zen Internet typically uses the `firstname.lastname@zen.co.uk` email format for its employees. This common professional structure facilitates easy and direct communication with company personnel.
firstname.lastname@zen.co.uk
Format
jane.doe@zen.co.uk
Example
90%
Success rate
Zen Internet Newsroom • June 12, 2024
Zen Internet announced it will begin connecting its first customers in Kirk Ella, Willerby, and Hessle in East Yorkshire to MS3’s new full fibre network, offering gigabit-capable broadband services to homes and businesses in the area....more
Inflexion Private Equity News • December 7, 2023
Zen Internet, a leading B Corp certified UK telecommunications and internet service provider, announced a strategic partnership with Inflexion Private Equity. This minority investment will support Zen's continued growth ambitions and the enhancement of its award-winning services....more
Zen Internet Blog • November 10, 2023
Zen Internet was awarded 'Best Business ISP' at the 25th annual ISPA (Internet Services Providers’ Association) Awards. This accolade recognizes their excellence in providing internet services to UK businesses, strong customer service, and commitment to ethical practices....more
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