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Zambia National Commercial Bank Plc (Zanaco) is one of Zambia's largest and oldest indigenous commercial banks. Established in 1969, Zanaco offers a comprehensive suite of financial products and services to retail, SME, corporate, and institutional customers. With an extensive branch and ATM network across the country, Zanaco is committed to driving financial inclusion, supporting economic development, and providing innovative banking solutions tailored to the needs of the Zambian market. The bank focuses on customer-centricity, digital transformation, and sustainable growth.
The headquarters serves as the central hub for Zanaco's executive management, strategic planning, corporate governance, and oversight of its nationwide banking operations.
Zanaco House is a prominent landmark building in Lusaka's central business district, designed to house the extensive operations of a major financial institution, likely featuring modern office spaces, secure banking facilities, and customer service centers.
The work culture at Zanaco's headquarters is characterized by professionalism, a strong focus on customer service, innovation, and collaboration, reflecting its status as a leading financial services provider in Zambia.
This location is highly significant as it anchors Zanaco's operations nationwide, symbolizing its deep roots in the Zambian economy and its commitment to serving the financial needs of the nation.
Zambia National Commercial Bank Plc primarily operates within Zambia, with an extensive domestic network. While it does not have physical branches internationally, Zanaco maintains correspondent banking relationships with various international financial institutions. These partnerships enable it to facilitate international trade finance, foreign currency transactions, and international money transfers for its customers, effectively connecting Zambia to the global economy.
Zanaco House, Cairo Road, P.O. Box 33611
Lusaka
Lusaka Province
Zambia
Address: Ndola Main Branch, Plot 407 Buteko Avenue, Ndola
To support individual and business banking needs, facilitate trade, and contribute to the economic activity of the Copperbelt, particularly in mining, manufacturing, and commerce.
Address: Kitwe Business Centre, Plot 1040 Obote Avenue, Kitwe
To cater to the financial requirements of a diverse customer base including mining companies, SMEs, and retail clients, fostering economic growth in the region.
Address: Livingstone Branch, Mosi-Oa-Tunya Road, Livingstone
To support the local economy, facilitate tourism-related transactions, and provide essential financial services to the residents and businesses of Livingstone and surrounding areas.
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As of April 2025, Zambia National Commercial Bank (Zanaco) PLC' leadership includes:
Zambia National Commercial Bank (Zanaco) PLC has been backed by several prominent investors over the years, including:
Based on publicly available information, Zanaco's core C-suite executive team has maintained stability over the past 12 months with no major widely reported new hires or departures at this top level. Any routine internal promotions or changes below the principal C-suite are not typically part of broad public disclosures.
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Zambia National Commercial Bank Plc (Zanaco) typically uses a standardized email format for its employees, generally based on their names and the company domain. Common formats include the first initial followed by the last name, or the full first name separated from the last name by a period.
[first_initial][last]@zanaco.co.zm or [first].[last]@zanaco.co.zm
Format
jdoe@zanaco.co.zm
Example
80%
Success rate
Zanaco Plc Official Website • March 20, 2024
Zanaco Plc has entered into a partnership with UNHCR, the UN Refugee Agency, and Plan International Zambia to enhance financial inclusion for refugees in Zambia. This initiative aims to enable refugees to open bank accounts and access a range of financial services....more
Lusaka Times • November 1, 2023
Zambia National Commercial Bank (Zanaco) Plc announced a profit after tax of K831 million for the nine-month period ending September 30, 2023. This result highlights the bank's strong financial performance and continued growth trajectory during the year....more
Zambia Business Times • July 14, 2023
The Zanaco Board Chairperson, Hastings Mtine, confirmed the bank's strong performance in the first half of 2023, attributing it to strategic initiatives and favorable market conditions. The bank reported significant growth in profitability and assets....more
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