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Zain Sudan is a premier telecommunications and digital services provider in Sudan, operating as a subsidiary of the Zain Group. It offers a wide range of services including mobile voice and data, high-speed internet, and various digital solutions tailored for both individual consumers and enterprise clients. Zain Sudan is committed to advancing Sudan's digital landscape, contributing to socio-economic development through technology, and providing reliable connectivity despite operational challenges. The company continually strives to enhance customer experience and introduce innovative services to meet the evolving needs of the Sudanese market.
The headquarters accommodates key corporate functions including executive management, strategic planning, network operations management, commercial and marketing divisions, finance, human resources, and technology development for Zain Sudan.
The Zain Tower in Khartoum is a modern, multi-story building and a recognizable landmark in the city. It is designed to reflect Zain's brand and technological capabilities, featuring contemporary architecture.
The work culture at Zain Sudan's HQ is likely dynamic and fast-paced, driven by innovation and a customer-first approach, in line with Zain Group's values. It fosters collaboration and aims to empower employees to contribute to Sudan's digital growth.
As the central command for one of Sudan's largest telecom operators, the headquarters is crucial for strategic decision-making, operational oversight, and coordinating efforts to connect and serve millions of Sudanese.
Zain Sudan operates primarily within Sudan but is an integral part of Zain Group, a leading telecommunications operator with a significant presence across the Middle East and Africa. Through its affiliation with Zain Group, Zain Sudan benefits from global expertise, shared services, international roaming agreements, procurement synergies, and access to cutting-edge technology and digital service innovations developed across the Group's footprint. This allows Zain Sudan to leverage global best practices while focusing on the local Sudanese market.
Zain Tower, Al-Mashtal Street, Block No. 1/S, Khartoum East
Khartoum
Khartoum State
Sudan
Address: Zain Sudan maintains a network of regional offices, customer service centers, and retail outlets in major urban centers and key towns throughout Sudan's states.
To ensure widespread service coverage, manage local sales and distribution channels, provide localized customer support, and oversee regional technical infrastructure maintenance and expansion across Sudan.
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As of April 2025, Zain Sudan' leadership includes:
Zain Sudan has been backed by several prominent investors over the years, including:
In the past year, the most notable executive change at Zain Sudan has been in the Chief Executive Officer role, with Emad Elsayed appointed as Acting CEO. Information on other C-level executive movements is not widely publicized.
Discover the tools Zain Sudan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Zain Sudan likely utilizes standard corporate email address formats common within the Zain Group. The domain used is typically specific to their Sudanese operations, such as '@sd.zain.com'. Common patterns include combinations of first name and last name.
[first_name].[last_name]@sd.zain.com
Format
example.name@sd.zain.com
Example
80%
Success rate
Zain Group Official Website • May 9, 2024
Zain Group's Q1 2024 financial report detailed the significant operational challenges Zain Sudan faces due to the ongoing conflict. Despite local currency revenue growth, USD revenues were impacted by currency devaluation. The report also noted Emad Elsayed as the new Acting CEO and ongoing efforts to maintain network services....more
Dabanga Sudan • February 7, 2024
A major internet and telecommunications blackout swept across large parts of Sudan, impacting services from all operators, including Zain Sudan. The disruption, attributed to the conflict, lasted several days, severely affecting communication for millions....more
CommsUpdate (TeleGeography) • October 30, 2023
In late October 2023, Zain Sudan announced it had successfully restored approximately 90% of its network coverage in Khartoum. This effort was crucial for reconnecting customers and providing essential communication services amidst the disruptions caused by the conflict....more
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