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Zagster, Inc. was an American venture-backed micro-mobility company founded in 2007, specializing in designing, building, and operating bike-sharing programs for cities, universities, corporate campuses, and residential properties. Headquartered in Cambridge, Massachusetts, Zagster aimed to make biking an accessible, convenient, and sustainable transportation option through its turnkey solutions. The company was known for its partnership-driven model, working closely with local communities and organizations. Zagster ceased its operations in mid-2020, citing significant impacts from the COVID-19 pandemic and ensuing financial difficulties. Some of its assets were subsequently acquired.
Served as the central hub for Zagster's operations, including technology development for its bike-share platform, national operations management, business development, marketing, and strategic planning.
Likely featured a modern, open-office layout typical of tech startups, designed to foster collaboration and innovation. Its location in Kendall Square or nearby provided access to a rich talent pool and tech ecosystem.
Characterized by a mission-driven and entrepreneurial spirit, focusing on sustainable transportation and community impact. The culture likely promoted innovation, agility, and a collaborative approach to problem-solving in a fast-paced startup environment.
The Cambridge headquarters was pivotal for developing Zagster's unique bike-sharing model, forging national partnerships, and scaling its operations across numerous markets in the United States.
Zagster primarily operated within the United States, partnering with over 250 communities, universities, and businesses across various states. While not having a 'global' footprint in terms of international offices, its model was influential in the North American micro-mobility sector. Functions supported nationally included deployment of bike fleets, technology platform management, customer support, and local operational oversight through market managers and technicians.
101 Main Street, 14th Floor
Cambridge
MA
USA
Address: Local Operations Office, Detroit Area (Specific address not publicly listed for regional hubs)
To serve as the primary local base for Zagster's activities in the key Detroit market, ensuring the smooth operation and reliability of its bike-share services and supporting community engagement efforts in the region.
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As of April 2025, Zagster' leadership includes:
Zagster has been backed by several prominent investors over the years, including:
In its final year of operation (mid-2019 to mid-2020), Zagster experienced key leadership transitions, including a CEO change. The company ultimately ceased operations in June 2020, leading to the departure of its entire executive team and staff in their roles at Zagster.
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Based on common patterns for companies like Zagster, the primary email format was likely [first].[last]@zagster.com. As Zagster has ceased operations, these email addresses are no longer active.
[first].[last]@zagster.com
Format
john.doe@zagster.com
Example
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Success rate
The Verge • May 29, 2020
Zagster, a company that managed bike and scooter sharing programs in cities across the US, has shut down. The company cited financial difficulties largely brought on by the COVID-19 pandemic....more
TechCrunch • May 29, 2020
Zagster, the venture-backed startup that powered white-labeled scooter and bike-sharing programs for cities and universities, is shutting down. The company had already laid off most of its employees....more
Bicycle Retailer • April 3, 2020
Bike share provider Zagster has laid off most of its employees and named David Piper its new CEO. Co-founder Timothy Ericson said the company was pursuing strategic options....more
TechCrunch • January 12, 2017
Zagster, a company offering a 'bike share as a service' platform for corporate campuses, universities, and municipalities, has raised $10 million in Series B funding. The round was led by Edison Partners....more
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