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The Youth Services Bureau of Ottawa (YSB), also known as Bureau des services à la jeunesse d'Ottawa (BSJ), has been a pillar in the Ottawa community for over 60 years. It provides a wide range of essential services in both English and French, aimed at supporting youth aged 12 and older, and their families. YSB focuses on empowering young people by offering programs in youth engagement, housing and homelessness prevention, comprehensive mental health support, employment services, and youth justice. Their commitment is to create safe spaces and help youth navigate challenges to build positive futures.
This central office houses the primary administrative functions, including program direction, financial management, human resources, communications, and strategic planning for all YSB services across the city.
The headquarters is a functional, accessible office space designed to support the organization's extensive network of youth services. It serves as a central hub for staff and operational coordination.
The work culture at YSB's headquarters is mission-driven and collaborative, with a strong focus on supporting front-line staff and ensuring high-quality service delivery. Employees are typically passionate about youth advocacy and community well-being, fostering a supportive and professional environment.
This location is significant as the operational core of one of Ottawa's largest youth service providers, coordinating critical support for thousands of young people and their families annually. It ensures the smooth operation and strategic direction of diverse programs across multiple sites.
The Youth Services Bureau of Ottawa is a community-based organization primarily focused on serving youth and families within the City of Ottawa and the surrounding Eastern Ontario region. While its direct operations are local, YSB may participate in broader networks for knowledge sharing and best practices in youth services, but it does not maintain operational offices or a service delivery presence globally.
2675 Queensview Drive
Ottawa
Ontario
Canada
Address: 150 Gloucester St., Ottawa, ON K2P 0A6
To provide direct youth services, including counseling and engagement activities, to youth in downtown Ottawa and surrounding areas.
Address: Young Men's Shelter, 900 Carson's Rd., Ottawa, ON K1K 2E1
To offer a safe and supportive emergency housing solution for young men in the eastern part of Ottawa, with services aimed at transitioning them to more stable housing.
Address: Employment Services, 1355 Bank Street, Suite 703, Ottawa, ON K1H 8K7
To support youth across Ottawa, particularly in the southern urban area, in developing employability skills and connecting with job opportunities.
Address: Vanier Service Centre, 270 Marier Ave., Ottawa, ON K1L 5P9
To deliver targeted youth justice and support programs to youth and families in the Vanier neighborhood and East Ottawa.
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As of April 2025, Youth Services Bureau of Ottawa' leadership includes:
Youth Services Bureau of Ottawa has been backed by several prominent investors over the years, including:
The most significant executive change in the last 12 months was the appointment of Patti Murphy as the permanent Executive Director, following a period as Interim ED. Larissa Gults, who also served as Interim ED, moved to a leadership role at another organization.
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The Youth Services Bureau of Ottawa commonly uses the email format of the first initial of the first name followed by the full last name. For generic inquiries, they also utilize role-based or departmental email addresses.
[first_initial][last]@ysb.ca
Format
jdoe@ysb.ca
Example
85%
Success rate
YSB Website • May 28, 2024
The Youth Services Bureau of Ottawa announced a new pilot program to provide free menstrual products across all its service locations, aiming to address period poverty and support the dignity of young people accessing their services....more
Ottawa Citizen • February 23, 2024
The Ontario government announced $1.8 million in funding for the Youth Services Bureau of Ottawa to enhance mental health services for youth, supporting initiatives like walk-in clinics and counseling services....more
YSB Website • January 9, 2024
The Youth Services Bureau of Ottawa officially announced the appointment of Patti Murphy as its new permanent Executive Director. Murphy had been serving as Interim ED prior to this appointment....more
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