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Youi Insurance's Overview

Total employees1371
HeadquartersSippy Downs
Founded2008

Youi Insurance is a general insurance provider operating in Australia and New Zealand, offering car, home, and various other personal and business insurance products. Known for its direct-to-consumer model and emphasis on customer-specific underwriting, Youi aims to provide tailored insurance solutions. It is a subsidiary of the OUTsurance Group Limited.

Where is Youi Insurance's Headquarters?

Youi Insurance officeYoui Insurance officeYoui Insurance officeYoui Insurance office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Youi's Australian and New Zealand operations, encompassing executive leadership, strategic planning, customer service management, claims processing, underwriting, technology development, and marketing.

Notable Features:

A modern, purpose-built campus featuring state-of-the-art facilities designed to foster collaboration and employee well-being. It includes open-plan workspaces, training centers, employee cafes, and recreational areas. Recent plans for significant expansion have been lodged.

Work Culture:

Characterized by a dynamic, innovative, and customer-centric approach. Emphasis is placed on teamwork, continuous learning, and empowering employees. The Sunshine Coast location offers a unique lifestyle benefit, contributing to a positive and engaged workforce.

HQ Significance:

Represents Youi's commitment to the Australian market and the Sunshine Coast region, being a major employer and contributor to the local economy. Its establishment and planned expansion underscore Youi's growth and ambition in the Oceania insurance sector.

Values Reflected in HQ: The headquarters' design, operations, and planned expansion reflect Youi's values of innovation (modern facility and tech), customer focus (efficient operational design), employee well-being (amenities and work environment), and community commitment (investment and job creation in a regional hub).

Location:

Youi Insurance primarily operates and focuses its services within Australia and New Zealand. While its physical office presence is concentrated in these two countries, it leverages technology and potentially centralized support functions through its parent company, OUTsurance Group Limited, which has a broader international footprint. Youi's direct customer-facing operations and product offerings are tailored specifically for the Australian and New Zealand markets.

Street Address:

2 Smart Drive

City:

Sippy Downs

State/Province:

Queensland

Country:

Australia

Youi Insurance's Global Presence

Auckland, New Zealand

Address: Level 2, 22 Viaduct Harbour Avenue, Auckland CBD, Auckland 1010, New Zealand

To directly engage with and serve the New Zealand insurance market, providing localized expertise, support, and products, thereby growing Youi's presence and brand recognition in the country.

Buying Intent Signals for Youi Insurance

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Youi Insurance

As of April 2025, Youi Insurance' leadership includes:

Nathaniel Simpson - Chief Executive Officer
Frank Costigan - Chief Customer Officer
Bertus Snyman - Chief Financial Officer
Chris Borwn - Chief People Officer
Michelle Harman - Chief Marketing Officer

Investors of Youi Insurance

Youi Insurance has been backed by several prominent investors over the years, including:

Youi Insurance is a wholly-owned subsidiary of OUTsurance Group Limited (JSE: OUT).
Public and institutional shareholders of OUTsurance Group Limited.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

The most significant recent leadership appointment was Nathaniel Simpson as CEO in November 2022, setting the current strategic direction for Youi. In the past 12-18 months (covering mid-2023 to mid-2024), Youi's C-suite executive team has demonstrated stability, focusing on strategic execution under this leadership. No major C-suite departures or new external C-suite hires for Youi Insurance (Australia/NZ) have been prominently announced in the public domain during the strict June 2023 - June 2024 period, suggesting a phase of consolidation.

New Appointments:

Nathaniel Simpson, Nathaniel Simpson was appointed Chief Executive Officer of Youi Insurance, having previously served as the company's Chief Operating Officer. This was a key leadership transition guiding the company's current strategy.

Technology (Tech Stack) used by Youi Insurance

Discover the tools Youi Insurance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Youi Insurance Email Formats and Examples

Youi Insurance commonly uses the firstname.lastname email format for its employees. Variations might exist for different departments or roles, but this is a widely observed pattern.

firstname.lastname@youi.com.au

Format

jane.doe@youi.com.au

Example

85%

Success rate

News and media

Insurance Business AustraliaMay 16, 2024

Youi Insurance recognized among Australia's best workplaces

Youi has been named one of Australia's Best Workplaces™ in Technology for 2024 by Great Place To Work®, the global authority on workplace culture. This recognition highlights Youi's commitment to fostering an exceptional work environment for its technology professionals....more

Sunshine Coast NewsFebruary 28, 2024

Youi Insurance commits to huge new local headquarters

Youi has reaffirmed its commitment to the Sunshine Coast by lodging plans for a significant expansion of its Sippy Downs headquarters. The proposed development is expected to create space for an additional 1500 new jobs, doubling its current local workforce capacity....more

Insurance Business NZApril 5, 2024

Youi Insurance NZ retains customer satisfaction award

Youi New Zealand has won Canstar’s Most Satisfied Customers – Car Insurance Award for the third consecutive year, underscoring its consistent performance in customer service and satisfaction in the New Zealand market....more

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