Youi Insurance is a general insurance provider operating in Australia and New Zealand, offering car, home, and various other personal and business insurance products. Known for its direct-to-consumer model and emphasis on customer-specific underwriting, Youi aims to provide tailored insurance solutions. It is a subsidiary of the OUTsurance Group Limited.
Serves as the central hub for Youi's Australian and New Zealand operations, encompassing executive leadership, strategic planning, customer service management, claims processing, underwriting, technology development, and marketing.
A modern, purpose-built campus featuring state-of-the-art facilities designed to foster collaboration and employee well-being. It includes open-plan workspaces, training centers, employee cafes, and recreational areas. Recent plans for significant expansion have been lodged.
Characterized by a dynamic, innovative, and customer-centric approach. Emphasis is placed on teamwork, continuous learning, and empowering employees. The Sunshine Coast location offers a unique lifestyle benefit, contributing to a positive and engaged workforce.
Represents Youi's commitment to the Australian market and the Sunshine Coast region, being a major employer and contributor to the local economy. Its establishment and planned expansion underscore Youi's growth and ambition in the Oceania insurance sector.
Youi Insurance primarily operates and focuses its services within Australia and New Zealand. While its physical office presence is concentrated in these two countries, it leverages technology and potentially centralized support functions through its parent company, OUTsurance Group Limited, which has a broader international footprint. Youi's direct customer-facing operations and product offerings are tailored specifically for the Australian and New Zealand markets.
2 Smart Drive
Sippy Downs
Queensland
Australia
Address: Level 2, 22 Viaduct Harbour Avenue, Auckland CBD, Auckland 1010, New Zealand
To directly engage with and serve the New Zealand insurance market, providing localized expertise, support, and products, thereby growing Youi's presence and brand recognition in the country.
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As of April 2025, Youi Insurance' leadership includes:
Youi Insurance has been backed by several prominent investors over the years, including:
The most significant recent leadership appointment was Nathaniel Simpson as CEO in November 2022, setting the current strategic direction for Youi. In the past 12-18 months (covering mid-2023 to mid-2024), Youi's C-suite executive team has demonstrated stability, focusing on strategic execution under this leadership. No major C-suite departures or new external C-suite hires for Youi Insurance (Australia/NZ) have been prominently announced in the public domain during the strict June 2023 - June 2024 period, suggesting a phase of consolidation.
Discover the tools Youi Insurance uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Youi Insurance commonly uses the firstname.lastname email format for its employees. Variations might exist for different departments or roles, but this is a widely observed pattern.
firstname.lastname@youi.com.au
Format
jane.doe@youi.com.au
Example
85%
Success rate
Insurance Business Australia • May 16, 2024
Youi has been named one of Australia's Best Workplaces™ in Technology for 2024 by Great Place To Work®, the global authority on workplace culture. This recognition highlights Youi's commitment to fostering an exceptional work environment for its technology professionals....more
Sunshine Coast News • February 28, 2024
Youi has reaffirmed its commitment to the Sunshine Coast by lodging plans for a significant expansion of its Sippy Downs headquarters. The proposed development is expected to create space for an additional 1500 new jobs, doubling its current local workforce capacity....more
Insurance Business NZ • April 5, 2024
Youi New Zealand has won Canstar’s Most Satisfied Customers – Car Insurance Award for the third consecutive year, underscoring its consistent performance in customer service and satisfaction in the New Zealand market....more
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