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Xtime, a Cox Automotive brand since its acquisition in 2014, is a premier provider of Software as a Service (SaaS) solutions tailored for the automotive retail industry. Xtime's integrated platform, encompassing products like Schedule, Inspect, Engage, and Invite, empowers dealerships to enhance operational efficiency in their service departments, improve customer retention, and deliver a superior service experience. By streamlining processes from online appointment booking to service lane check-in and digital multi-point inspections, Xtime helps dealerships increase profitability and build lasting customer loyalty in the competitive automotive market.
Originally served as the global headquarters for Xtime, housing its core operations including software engineering, product development, sales, marketing, and corporate leadership, focused on its automotive service and retention solutions.
Located in the Silicon Valley-San Francisco Bay Area, known for its concentration of tech companies. The office was likely a modern facility within a business park, designed to foster innovation and collaboration.
Historically, Xtime cultivated an innovative and agile tech company culture, emphasizing customer-centricity, rapid development cycles, and a collaborative environment aimed at transforming automotive service operations.
The Redwood City location was pivotal as the hub where Xtime developed and scaled its market-leading service experience platform, establishing its reputation before becoming a key part of Cox Automotive's digital retail solutions.
As an integral brand within Cox Automotive, Xtime's advanced automotive service solutions are utilized by thousands of dealerships worldwide, with a strong presence in North America, Europe, and Australia. Cox Automotive's extensive international infrastructure supports the global sales, deployment, and customer service for Xtime products. This ensures that dealerships globally can leverage Xtime to streamline service operations, enhance customer communication, and drive retention, all backed by Cox Automotive's global expertise and resources.
1000 Bridge Parkway
Redwood City
CA
USA
Address: 5700 Broadmoor St, Mission, KS 66202 (Illustrative Cox Automotive campus address)
Serves as a critical center for developing and supporting automotive retail solutions for dealerships across North America, ensuring robust service delivery for Xtime products within the Cox Automotive ecosystem.
Address: 6205 Peachtree Dunwoody Rd, Atlanta, GA 30328
Provides overall strategic leadership, corporate governance, and shared services that support all Cox Automotive brands, including Xtime, on a global scale.
Address: Level 6, 484 St Kilda Road, Melbourne VIC 3004
Drives the adoption and success of Xtime's service experience platform in the APAC region, tailoring offerings to meet local dealership requirements and customer preferences.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Xtime by Cox Automotive' leadership includes:
Xtime by Cox Automotive has been backed by several prominent investors over the years, including:
Specific executive movements solely for Xtime brand leadership are not frequently publicized as Xtime is an integrated brand within Cox Automotive. Key leadership appointments or changes typically occur at the Cox Automotive Retail Solutions level or for senior general management roles overseeing a portfolio including Xtime. No major Xtime-specific leadership changes directly attributed to the brand have been prominently announced in the last 12 months; leadership within relevant Cox Automotive divisions remains largely stable.
Discover the tools Xtime by Cox Automotive uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
As Xtime is a Cox Automotive brand, employees working on Xtime products and services typically use Cox Automotive email addresses. The most common formats are [first].[last]@coxautoinc.com and [first_initial][last]@coxautoinc.com. While legacy xtime.com email addresses might exist in some contexts, coxautoinc.com is the standard for current communications.
[first].[last]@coxautoinc.com
Format
john.smith@coxautoinc.com
Example
80%
Success rate
Cox Automotive Newsroom • January 25, 2024
As part of Cox Automotive's presence at NADA Show 2024, Xtime highlighted its latest advancements in automotive service experience software. These included enhanced scheduling tools, mobile check-in capabilities, and deeper integrations within the Cox Automotive ecosystem, all aimed at creating a more efficient, profitable, and customer-centric service process for dealerships....more
CBT News • January 23, 2024
Shep Stearns, AVP of Xtime Sales and Operations at Cox Automotive, discussed with CBT News how Cox Automotive, through brands like Xtime and Dealertrack, is assisting dealerships in navigating the shift towards electric vehicles. The conversation highlighted Xtime's role in managing EV service appointments and educating consumers, ensuring dealers are prepared for evolving service demands....more
Fixed Ops Journal • September 7, 2023
Xtime announced the addition of video capabilities to its ServicePoint platform, enabling service advisors to send videos of multi-point inspections directly to customers. This enhancement aims to improve transparency, trust, and service upsell opportunities for dealerships....more
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