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Woveon was an innovative technology company that developed an AI-powered platform designed to unify customer conversations from all channels into a single, intelligent view. Its core offering focused on providing customer service agents with complete context, history, and AI-driven suggestions to enhance customer interactions and improve resolution times. The platform aimed to empower businesses to deliver more personalized and efficient customer experiences. In August 2019, Woveon was acquired by Khoros, a leader in digital-first customer engagement software and services. Woveon's technology and team were integrated into Khoros to bolster its AI capabilities and further enhance its customer engagement platform.
Served as the main hub for product development, engineering, research, and initial company operations.
As a startup, its physical office features were likely functional and collaborative, typical of tech incubators or shared workspaces focused on innovation.
Likely a dynamic, fast-paced startup environment fostering innovation, collaboration, and a strong focus on AI technology development and customer-centric solutions.
The Sydney headquarters was crucial for Woveon's foundational development, talent acquisition in the Australian tech scene, and initial market validation before expanding its presence.
Prior to its acquisition by Khoros, Woveon's operations were primarily based in Australia (Sydney) and the United States (San Francisco). Its AI platform was designed to support businesses with global customer bases by unifying communications across various digital channels. The focus was on providing a solution that could be adopted by international companies seeking to improve their customer service.
Specific pre-acquisition street address in Sydney is not readily publicly available; often operated from co-working spaces like Tank Stream Labs.
Sydney
New South Wales
Australia
Address: Specific pre-acquisition street address in San Francisco not readily publicly available.
To establish a strong presence in the competitive North American tech market, secure funding, and drive growth in the region.
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As of April 2025, Woveon' leadership includes:
Woveon has been backed by several prominent investors over the years, including:
Woveon was acquired by Khoros in August 2019. Therefore, there are no executive new hires or exits for Woveon as an independent entity in the last 12 months. Key executives likely transitioned to roles within Khoros or pursued other ventures post-acquisition.
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Prior to its acquisition, Woveon likely used common corporate email formats based on its domain woveon.com. Typical startup email patterns include [first_initial][last]@[domain] or [first]@[domain].
[first]@[woveon.com] (e.g., jane@woveon.com) or [first_initial][last]@[woveon.com] (e.g., jdoe@woveon.com)
Format
adam@woveon.com
Example
0 (Emails to @woveon.com are no longer active due to the company's acquisition.)%
Success rate
Khoros Newsroom • August 13, 2019
Khoros announced the acquisition of Woveon, an Australia-based innovator in AI-powered customer service. Woveon's technology aimed to unify customer conversations and provide AI-driven insights, which Khoros planned to integrate to enhance its digital customer engagement platform....more
TechCrunch • August 13, 2019
Khoros has acquired Woveon, a Sydney-based startup that uses AI to help agents manage customer conversations. The deal aims to enhance Khoros's platform by integrating Woveon's AI for better context and routing in customer service....more
Startup Daily • November 20, 2017
Woveon, a Sydney-based startup developing an AI-powered platform to streamline customer service conversations, secured $1 million in seed funding co-led by NAB Ventures and Reinventure Group. The funds were intended for product development and market expansion....more
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