What Does World Customs Organization Do?

Total employees160
HeadquartersBrussels
Founded1952

The World Customs Organization (WCO) is an independent intergovernmental body whose mission is to enhance the effectiveness and efficiency of Customs administrations globally. Established in 1952 as the Customs Co-operation Council (CCC), the WCO now represents 186 Customs administrations across the globe that collectively process approximately 98% of world trade. It offers its Members a range of conventions and other international instruments, as well as technical assistance and training services. The WCO's work covers areas such as customs procedures, trade facilitation, rules of origin, customs valuation, nomenclature (HS system), enforcement, and capacity building.

Where Is World Customs Organization's Headquarters?

World Customs Organization officeWorld Customs Organization officeWorld Customs Organization officeWorld Customs Organization office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central secretariat for the WCO's global operations, policy development, international meetings, coordination of capacity building programs, and overall administration.

Notable Features:

Modern facilities inaugurated in 2013, designed to host large international conferences, committee meetings, and training sessions for customs experts from member countries. It houses the WCO Secretariat and various specialized departments.

Work Culture:

A highly international, multicultural, and diplomatic environment. The culture emphasizes collaboration, expertise in customs matters, professionalism, and dedication to serving its member administrations. Staff typically have backgrounds in customs, international relations, law, or economics.

HQ Significance:

The Brussels headquarters is the global nerve center for international customs cooperation. It's where international standards are developed (e.g., the Harmonized System), global customs policies are debated, and strategies for facilitating legitimate trade and securing international supply chains are formulated.

Values Reflected in HQ: The headquarters reflects the WCO's commitment to global cooperation, transparency, modernity, and efficiency in serving its international members and advancing secure and facilitated trade.

Location:

The WCO maintains a truly global presence through its 186 member Customs administrations. Globally, it supports functions such as: development and promotion of international customs standards and instruments (e.g., Harmonized System, SAFE Framework of Standards, Kyoto Convention); facilitation of legitimate international trade; enhancement of supply chain security; combating customs offenses including smuggling and counterfeiting; providing extensive capacity building programs, training, and technical assistance to modernize customs administrations; and fostering international cooperation and information exchange among customs authorities. This work is driven by the Secretariat in Brussels and supported by a network of regional offices (ROCBs and RILOs) and national contact points within member administrations.

Street Address:

Rue du Marché, 30

City:

Brussels

State/Province:

Brussels-Capital Region

Country:

Belgium

Where Else Does World Customs Organization Operate Around the World?

Bangkok, Thailand

Address: Hosted by Thai Customs Department, 1 Suntornkosa Road, Klongtoey, Bangkok 10110, Thailand

To strengthen customs capabilities, promote WCO standards and tools, enhance regional cooperation, and support modernization efforts of customs services in the Asia/Pacific countries.

Cologne, Germany

Address: RILO Western Europe, c/o Zollkriminalamt, Bergisch Gladbacher Str. 837, 51069 Köln, Germany

To enhance cross-border law enforcement cooperation, support targeted operations against illicit trade (e.g., drugs, counterfeit goods, environmental crimes), and improve risk management and intelligence analysis capabilities in the region.

Various Locations Globally

Address: WCO operates several other Regional Offices for Capacity Building (ROCBs) and Regional Intelligence Liaison Offices (RILOs) hosted by member administrations in regions like East and Southern Africa, West and Central Africa, Americas and Caribbean, and Europe.

To address specific regional challenges, implement WCO programs effectively, and ensure that capacity building and intelligence sharing meet the diverse needs of member administrations worldwide.

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Notable news
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Who's Leading World Customs Organization? Meet the Executive Team

As of April 2025, World Customs Organization' leadership includes:

Ian Saunders - Secretary General
Ricardo Treviño Chapa - Deputy Secretary General

Who's Investing in World Customs Organization?

World Customs Organization has been backed by several prominent investors over the years, including:

Member State Contributions: Primary funding comes from annual contributions by its 186 member governments/customs administrations.
Voluntary Contributions: Additional funding for specific projects, particularly capacity building initiatives, is provided by donor countries and international organizations.

What Leadership Changes Has World Customs Organization Seen Recently?

Hire1
Exits1

The most significant executive change at the World Customs Organization in the past year has been the transition to a new Secretary General, following the completion of the previous Secretary General's term.

Departures

Dr. Kunio Mikuriya, Dr. Kunio Mikuriya completed his tenure as WCO Secretary General on December 31, 2023, after leading the organization for 15 years.

New Appointments:

Ian Saunders, Ian Saunders was appointed as the new Secretary General of the WCO, beginning his five-year term on January 1, 2024.

What Technology (Tech Stack) Is Used byWorld Customs Organization?

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World Customs Organization Email Formats and Examples

The World Customs Organization (WCO) generally utilizes standardized email formats for its Secretariat staff, typically incorporating the individual's name within the organization's domain. For official inquiries, it's often best to use designated contact points or forms on the WCO website.

firstname.lastname@wcoomd.org or firstinitial.lastname@wcoomd.org

Format

jane.doe@wcoomd.org

Example

65%

Success rate

What's the Latest News About World Customs Organization?

WCO Press • 06 June 2024

WCO Secretary General Saunders emphasizes WCO’s vital role as a unique global platform for Customs at recent OECD Ministerial Council Meeting

WCO Secretary General Ian Saunders highlighted the WCO's essential contributions to global trade and security at the OECD Ministerial Council Meeting in Paris. He emphasized the WCO's work in areas such as trade facilitation, the opportunities and challenges of e-commerce, and the critical role of Customs in combating illicit trade and ensuring a level playing field for businesses....more

WCO Press • 04 June 2024

WCO publishes the 2024 edition of its Study Report on Disruptive Technologies

The World Customs Organization has released the 2024 edition of its Study Report on Disruptive Technologies. This report explores the impact and potential applications of innovations like Artificial Intelligence (AI), the Internet of Things (IoT), blockchain, and data analytics in modernizing Customs operations, enhancing risk management, and improving efficiency in international trade processes....more

WCO News • 24 May 2024

WCO Council Chairperson and Secretary General visit China, reaffirming strong ties and discussing future cooperation

The WCO Council Chairperson, Mr. Edward Kieswetter, and Secretary General Ian Saunders, undertook a high-level mission to Beijing and Shanghai, China. Discussions with senior Chinese officials focused on deepening cooperation, customs modernization, trade facilitation, and the strategic priorities of the WCO, reinforcing the strong partnership between China Customs and the WCO....more

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