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The World Customs Organization (WCO) is an independent intergovernmental body whose mission is to enhance the effectiveness and efficiency of Customs administrations globally. Established in 1952 as the Customs Co-operation Council (CCC), the WCO now represents 186 Customs administrations across the globe that collectively process approximately 98% of world trade. It offers its Members a range of conventions and other international instruments, as well as technical assistance and training services. The WCO's work covers areas such as customs procedures, trade facilitation, rules of origin, customs valuation, nomenclature (HS system), enforcement, and capacity building.
Serves as the central secretariat for the WCO's global operations, policy development, international meetings, coordination of capacity building programs, and overall administration.
Modern facilities inaugurated in 2013, designed to host large international conferences, committee meetings, and training sessions for customs experts from member countries. It houses the WCO Secretariat and various specialized departments.
A highly international, multicultural, and diplomatic environment. The culture emphasizes collaboration, expertise in customs matters, professionalism, and dedication to serving its member administrations. Staff typically have backgrounds in customs, international relations, law, or economics.
The Brussels headquarters is the global nerve center for international customs cooperation. It's where international standards are developed (e.g., the Harmonized System), global customs policies are debated, and strategies for facilitating legitimate trade and securing international supply chains are formulated.
The WCO maintains a truly global presence through its 186 member Customs administrations. Globally, it supports functions such as: development and promotion of international customs standards and instruments (e.g., Harmonized System, SAFE Framework of Standards, Kyoto Convention); facilitation of legitimate international trade; enhancement of supply chain security; combating customs offenses including smuggling and counterfeiting; providing extensive capacity building programs, training, and technical assistance to modernize customs administrations; and fostering international cooperation and information exchange among customs authorities. This work is driven by the Secretariat in Brussels and supported by a network of regional offices (ROCBs and RILOs) and national contact points within member administrations.
Rue du Marché, 30
Brussels
Brussels-Capital Region
Belgium
Address: Hosted by Thai Customs Department, 1 Suntornkosa Road, Klongtoey, Bangkok 10110, Thailand
To strengthen customs capabilities, promote WCO standards and tools, enhance regional cooperation, and support modernization efforts of customs services in the Asia/Pacific countries.
Address: RILO Western Europe, c/o Zollkriminalamt, Bergisch Gladbacher Str. 837, 51069 Köln, Germany
To enhance cross-border law enforcement cooperation, support targeted operations against illicit trade (e.g., drugs, counterfeit goods, environmental crimes), and improve risk management and intelligence analysis capabilities in the region.
Address: WCO operates several other Regional Offices for Capacity Building (ROCBs) and Regional Intelligence Liaison Offices (RILOs) hosted by member administrations in regions like East and Southern Africa, West and Central Africa, Americas and Caribbean, and Europe.
To address specific regional challenges, implement WCO programs effectively, and ensure that capacity building and intelligence sharing meet the diverse needs of member administrations worldwide.
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As of April 2025, World Customs Organization' leadership includes:
World Customs Organization has been backed by several prominent investors over the years, including:
The most significant executive change at the World Customs Organization in the past year has been the transition to a new Secretary General, following the completion of the previous Secretary General's term.
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The World Customs Organization (WCO) generally utilizes standardized email formats for its Secretariat staff, typically incorporating the individual's name within the organization's domain. For official inquiries, it's often best to use designated contact points or forms on the WCO website.
firstname.lastname@wcoomd.org or firstinitial.lastname@wcoomd.org
Format
jane.doe@wcoomd.org
Example
65%
Success rate
WCO Press • 06 June 2024
WCO Secretary General Ian Saunders highlighted the WCO's essential contributions to global trade and security at the OECD Ministerial Council Meeting in Paris. He emphasized the WCO's work in areas such as trade facilitation, the opportunities and challenges of e-commerce, and the critical role of Customs in combating illicit trade and ensuring a level playing field for businesses....more
WCO Press • 04 June 2024
The World Customs Organization has released the 2024 edition of its Study Report on Disruptive Technologies. This report explores the impact and potential applications of innovations like Artificial Intelligence (AI), the Internet of Things (IoT), blockchain, and data analytics in modernizing Customs operations, enhancing risk management, and improving efficiency in international trade processes....more
WCO News • 24 May 2024
The WCO Council Chairperson, Mr. Edward Kieswetter, and Secretary General Ian Saunders, undertook a high-level mission to Beijing and Shanghai, China. Discussions with senior Chinese officials focused on deepening cooperation, customs modernization, trade facilitation, and the strategic priorities of the WCO, reinforcing the strong partnership between China Customs and the WCO....more
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