What Does Workers Credit Union Do?

Total employees630
HeadquartersLittleton
Founded1914

Workers Credit Union, founded in 1914, is a member-owned financial institution headquartered in Littleton, Massachusetts. It is dedicated to improving the financial well-being of its members by providing a full range of accessible and affordable financial products, services, innovative technology, and financial education. With a strong focus on community development and member empowerment, Workers Credit Union serves individuals and businesses across Massachusetts and parts of New Hampshire, striving to be a trusted partner in their financial journeys.

Where Is Workers Credit Union's Headquarters?

Workers Credit Union officeWorkers Credit Union officeWorkers Credit Union officeWorkers Credit Union office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central administrative and operational hub for the credit union, overseeing strategic planning, member services support, technology, risk management, and financial operations.

Notable Features:

Modern facility designed to support collaborative work and efficient operations. Likely features advanced security systems, employee amenities, and technology infrastructure to support a leading regional credit union.

Work Culture:

The work culture at Workers Credit Union's headquarters is characterized by a strong emphasis on member service, collaboration across departments, and a commitment to the credit union's community-focused mission. Employees often experience a supportive environment that encourages innovation and professional development in the financial services sector.

HQ Significance:

The Littleton headquarters is significant as the nerve center for Workers Credit Union's operations across Massachusetts and New Hampshire. It centralizes leadership, strategic decision-making, and critical support functions that enable the credit union to deliver consistent and high-quality financial services to its extensive member base.

Values Reflected in HQ: The headquarters likely reflects Workers Credit Union's core values such as financial well-being for its members, integrity, community commitment, innovation, employee collaboration, and operational excellence.

Location:

Workers Credit Union primarily operates and serves members within Massachusetts and New Hampshire in the United States. While it does not maintain international branches, members can access their accounts and certain services globally through its robust online banking platform, mobile banking app, and extensive ATM networks like CO-OP and SUM, which offer widespread access.

Street Address:

1 Communications Way

City:

Littleton

State/Province:

MA

Country:

USA

Where Else Does Workers Credit Union Operate Around the World?

Fitchburg, MA, USA

Address: 910 John Fitch Hwy, Fitchburg, MA 01420

To provide accessible financial services, products, and financial wellness education to members in the Fitchburg area, supporting local individual and business financial health.

Worcester, MA, USA

Address: 665 Gold Star Blvd, Worcester, MA 01606

Serves the significant Worcester metropolitan area, offering convenient banking options and personalized financial guidance to a diverse member base.

Manchester, NH, USA

Address: 1000 South Willow St, Manchester, NH 03103

Expands Workers Credit Union's service footprint into New Hampshire, offering competitive financial solutions and member-centric services to individuals and families in the region.

Buying Intent Signals for Workers Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Workers Credit Union? Meet the Executive Team

As of April 2025, Workers Credit Union' leadership includes:

Doug Petersen - President & CEO
Michael Mattone - EVP & Chief Financial Officer
Elizabeth Hayes - EVP & Chief Member Experience Officer
Ken Parson - EVP & Chief Information Officer
Peter Rice - EVP & Chief Banking Officer

Who's Investing in Workers Credit Union?

Workers Credit Union has been backed by several prominent investors over the years, including:

Not Applicable (Member-Owned Financial Cooperative)

What Leadership Changes Has Workers Credit Union Seen Recently?

Hire3
Exits0

Workers Credit Union strengthened its leadership team with three key promotions to Executive Vice President roles in October 2023, enhancing its strategic capabilities. No major executive departures have been publicly announced in the past 12 months.

New Appointments:

Elizabeth Hayes, Elizabeth Hayes was promoted to Executive Vice President & Chief Member Experience Officer, tasked with overseeing and enhancing all aspects of member interaction and satisfaction.
Ken Parson, Ken Parson was promoted to Executive Vice President & Chief Information Officer, leading the credit union's technology strategy, infrastructure, and cybersecurity efforts.
Peter Rice, Peter Rice was promoted to Executive Vice President & Chief Banking Officer, responsible for overseeing retail banking, lending operations, and business banking services.

What Technology (Tech Stack) Is Used byWorkers Credit Union?

Discover the tools Workers Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Workers Credit Union Email Formats and Examples

The most common email format used by Workers Credit Union for its employees is [first_initial][last]@wcu.com. For example, an employee named Jane Doe would likely have an email address like 'jdoe@wcu.com'. While this is a prevalent pattern, other formats might be used in specific cases.

[first_initial][last]@wcu.com

Format

jdoe@wcu.com

Example

85%

Success rate

What's the Latest News About Workers Credit Union?

CUInsight.com • March 20, 2024

Workers Credit Union Surpasses $100 Million in GiveBack to Members

Workers Credit Union announced a significant milestone, having returned over $100 million to its members through its innovative Workers GiveBack program. This program includes ATM fee rebates, loan interest rebates, and deposit bonuses, directly sharing the credit union's success with its membership....more

CUInsight.com • October 12, 2023

Workers Credit Union Promotes Three to Executive Vice President Roles

Workers Credit Union announced the promotions of Elizabeth Hayes to EVP, Chief Member Experience Officer; Ken Parson to EVP, Chief Information Officer; and Peter Rice to EVP, Chief Banking Officer. These appointments aim to strengthen the credit union's leadership team and drive strategic initiatives....more

ThisWeekInWorcester.com • June 13, 2023

Workers Credit Union Celebrates Grand Opening of New Worcester Branch

Workers Credit Union held a grand opening for its newly relocated branch in Worcester at 665 Gold Star Boulevard. The new facility offers enhanced services and greater accessibility for members in the Worcester area, featuring modern amenities and a member-focused design....more

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