HQ Function

Serves as the central administrative and operational hub, overseeing policy development, statewide claims management, customer service operations, financial management, and strategic initiatives for Queensland's workers' compensation scheme.

Notable Features:

Located in a modern high-rise office building (Central Plaza 2) with contemporary facilities, designed to support efficient operations and a collaborative work environment. Likely features advanced technological infrastructure for claims processing and communication.

Work Culture:

Characterized by a strong public service ethos, focusing on empathy, efficiency, and fairness in claim handling. Promotes a culture of collaboration, continuous improvement, and dedication to supporting Queensland's workforce and businesses, with an emphasis on employee well-being and professional development.

HQ Significance:

The headquarters is crucial for the effective administration and governance of Queensland's workers' compensation system, directly impacting thousands of workers and employers by ensuring the delivery of legislated support, promoting workplace safety, and maintaining scheme viability.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect values of professionalism, integrity, accountability, customer focus, and a commitment to the well-being of Queenslanders.

Location:

WorkCover Queensland's mandate and operations are exclusively focused on serving employers and workers within the state of Queensland, Australia. It does not maintain a global presence or international offices, as its functions are legislatively defined and delivered at a state level.

Street Address:

280 Adelaide Street

City:

Brisbane

State/Province:

QLD

Country:

Australia