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Wonga.com (Wonga Group Limited) was a British-founded financial technology company that offered short-term, high-cost 'payday' loans online and via mobile applications. Launched in 2007, it grew rapidly, expanding its services to several countries including South Africa, Spain, Poland, and Canada. Wonga was known for its quick loan approval process facilitated by automated risk and decision-making technology. However, it faced severe criticism and regulatory action over its extremely high interest rates (often exceeding 5,000% APR), aggressive debt collection practices, and for lending to individuals who could not afford repayments. After regulatory caps on payday loan costs were introduced in the UK and a surge in compensation claims from past customers, Wonga.com entered administration in August 2018, ceasing its operations.
Served as the registered head office, likely housing key administrative, financial, and legal functions, particularly during the company's final operational phase and its entry into administration.
A modern office building in a central London location, offering contemporary business facilities. Specific Wonga-utilized features within the building are not widely publicized.
In its final years and leading up to administration, the work culture at Wonga was reportedly under immense pressure due to mounting financial losses, intense regulatory scrutiny, and significant public criticism, creating a challenging environment for employees.
As the registered head office during its collapse, this location is historically significant as the final administrative center of Wonga.com before its operations ceased and administrators took over.
Prior to its 2018 administration, Wonga.com extended its operations internationally beyond the UK. Its global functions included deploying its core lending technology platform in various countries, implementing localized marketing and customer acquisition strategies, providing customer support in regional languages, adapting credit risk assessment models to local data and regulations, and managing country-specific financial operations and collections. Each international subsidiary often operated with a degree of autonomy to cater to local market conditions while being part of the Wonga Group. These international ventures, however, also encountered regulatory scrutiny and operational challenges.
The Peak, 5 Wilton Road
London
Greater London
United Kingdom
Address: Specific street address not readily available; operated a significant office.
To expand Wonga's payday loan services into the South African market, leveraging digital channels to reach consumers.
Address: Specific street address not readily available; operated as Wonga.pl.
To establish a presence in the growing Eastern European consumer credit market.
Address: Specific street address not readily available; operated as Wonga.es.
Expansion into the Spanish-speaking European market for short-term, online loans.
Address: Specific street address not readily available.
To penetrate the North American short-term loan market, adapting its model to Canadian consumer needs and laws.
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As of April 2025, Wonga.com' leadership includes:
Wonga.com has been backed by several prominent investors over the years, including:
In the 12-18 months leading up to its administration in August 2018, Wonga.com experienced significant instability. While comprehensive details of all executive movements are not centrally publicized for this period, key leadership changes occurred as the company grappled with mounting losses and regulatory pressures. The focus was largely on crisis management rather than new strategic hires.
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As Wonga.com is no longer operational, its email system is defunct. Historically, like many corporations, its email format likely combined employee names with the company domain. Common formats include first initial and last name, or first name separated by a dot from the last name.
[first_initial][last]@wonga.com or [first].[last]@wonga.com
Format
jdoe@wonga.com or jane.doe@wonga.com
Example
0%
Success rate
The Guardian • August 30, 2018
Wonga, Britain’s best-known payday lender, collapsed into administration after being inundated with compensation claims related to its past irresponsible lending practices. The company appointed Grant Thornton as administrators....more
BBC News • October 2, 2014
Following an agreement with the Financial Conduct Authority (FCA), Wonga was forced to write off £220m of debt for around 330,000 customers deemed to have been granted loans they couldn't afford. An additional 45,000 customers in arrears had interest and charges cancelled....more
Financial Conduct Authority (FCA) • June 25, 2014
The FCA found Wonga guilty of unfair debt collection practices, including sending letters to struggling customers from fake law firms. Wonga was ordered to pay £2.6 million in compensation to affected customers....more
Reuters • July 25, 2013
The Church of England faced embarrassment after it was revealed that its pension fund had indirectly invested in Wonga, despite the Archbishop of Canterbury's strong public criticism of payday lenders....more
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