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WNS
What Does WNS Do?
WNS (Holdings) Limited (NYSE: WNS) is a premier Business Process Management (BPM) company. WNS leverages deep industry knowledge alongside expertise in technology and analytics to co-create innovative, digitally-led transformational solutions for over 600 global clients across diverse industries. WNS offers a comprehensive spectrum of BPM services, including finance and accounting, customer interaction services, technology solutions, research and analytics, and industry-specific solutions tailored for sectors like insurance, healthcare, travel, and banking.
Where Is WNS's Headquarters?
HQ Function
The Mumbai headquarters serves as the nerve center for WNS's global operations, directing corporate strategy, global operational management, finance, human resources, and providing a base for its executive leadership.
Notable Features:
Situated within the expansive Godrej & Boyce Complex, a renowned business park, the headquarters benefits from modern infrastructure and a campus-like environment. The office itself features contemporary workspaces designed to foster collaboration, innovation, and productivity.
Work Culture:
The headquarters cultivates a dynamic, client-centric work culture that strongly emphasizes innovation, continuous learning, and a collaborative approach to problem-solving. Employees typically experience a fast-paced environment geared towards delivering excellence and driving digital transformation for clients.
HQ Significance:
Mumbai's headquarters is pivotal as it anchors WNS's extensive operations in India, a key global delivery location. It also symbolizes the company's origins and its evolution into a leading global BPM provider.
Values Reflected in HQ: The headquarters' design, operational ethos, and work environment reflect WNS's core values: client-first, integrity, respect, collaboration, and learning. This is evident in its efforts to provide an enabling and technologically advanced workspace for its employees.
Location:
WNS supports a wide array of functions globally, delivered from over 60 delivery centers across North America, Europe, Asia, and Africa. Key functions include finance and accounting, customer experience services, research and analytics, industry-specific solutions (e.g., for insurance, healthcare, travel, banking, retail, and CPG sectors), human resources outsourcing, procurement services, legal process outsourcing, and comprehensive digital transformation services leveraging automation, AI, machine learning, and advanced data analytics.
Street Address:
Plant G01, Godrej & Boyce Complex, Pirojshanagar, L.B.S. Marg, Vikhroli (West)
City:
Mumbai
State/Province:
Maharashtra
Country:
India
Where Else Does WNS Operate Around the World?
Red Bank, New Jersey/USA
Address: 200 Schulz Dr, Red Bank, NJ 07701, USA
Drives business development, client relationship management, and service delivery for the North American market, which is one of WNS's largest and most strategic regions.
London/UK
Address: 8th Floor, Regal House, 70 London Road, Twickenham, TW1 3QS, UK
Focuses on expanding WNS's footprint in the UK and Europe, providing tailored solutions and on-the-ground support to regional clients, and adapting global service offerings to local market needs.
Bucharest/Romania
Address: Globalworth Campus, Building A, 2nd floor, 2 Dimitrie Pompeiu Blvd, District 2, Bucharest, 020337, Romania
Leverages the skilled talent pool in Eastern Europe to provide cost-effective, high-quality BPM services, supporting WNS's global delivery model and European market penetration.
Colombo/Sri Lanka
Address: WNS Global Services (Pvt) Ltd, Level 18, West Tower, World Trade Center, Echelon Square, Colombo 01, Sri Lanka
Strengthens WNS's service delivery capabilities in the Asian region and provides specialized skills, contributing to its global operational resilience and diverse talent pool.
Buying Intent Signals for WNS
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading WNS? Meet the Executive Team
As of April 2025, WNS' leadership includes:
Who's Investing in WNS?
WNS has been backed by several prominent investors over the years, including:
What Leadership Changes Has WNS Seen Recently?
Over the past 12 months, WNS has made strategic appointments to bolster its leadership in key growth areas such as procurement services, ESG & marketing, and investor relations. These changes reflect the company's ongoing commitment to driving specialized services, sustainable practices, and robust stakeholder engagement. No major C-suite departures have been publicly announced during this period.
New Appointments:
What Technology (Tech Stack) Is Used byWNS?
Discover the tools WNS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
WNS Email Formats and Examples
WNS Global Services typically uses a standard corporate email format that combines employee names with the company domain 'wns.com'. The most commonly observed pattern is [firstname].[lastname]@wns.com. Variations might exist for common names or specific departments, but this is the general structure.
firstname.lastname@wns.com
Format
jane.doe@wns.com
Example
90%
Success rate
What's the Latest News About WNS?
WNS Press Releases • March 7, 2024
WNS Wins Multiple Stevie® Awards for Sales & Customer Service
WNS announced it has won six Stevie® Awards at the 2024 Stevie Awards for Sales & Customer Service. These awards recognize WNS' excellence in customer service and innovation across various categories, highlighting its commitment to delivering superior client outcomes....more
WNS Investor Relations • February 1, 2024
WNS Reports Fiscal 2024 Third Quarter and Nine Months Earnings
WNS announced its financial results for the fiscal third quarter ended December 31, 2023. The company reported continued revenue growth and strong profit margins, driven by demand for its digital transformation and industry-specific solutions. Employee count was reported at 60,652....more
WNS Press Releases • January 10, 2024
WNS Extends Strategic Partnership with Scandinavian Airlines (SAS)
WNS announced the extension of its strategic partnership with Scandinavian Airlines (SAS). WNS will continue to provide a comprehensive range of services, including passenger revenue accounting and cargo revenue accounting, and expand its support for SAS’s digital transformation initiatives....more
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