What Does Witness Systems Do?

Total employees750
HeadquartersRoswell
Founded1988

Witness Systems, Inc. was a leading global provider of workforce optimization software and services. Their solutions helped organizations record and analyze customer interactions, improve agent performance, and optimize workforce scheduling and management. Founded in 1988 and later becoming a publicly traded company, Witness Systems was acquired by Verint Systems in May 2007. Its technology and products became integral to Verint's customer engagement and workforce optimization offerings, significantly shaping the market.

Where Is Witness Systems's Headquarters?

Witness Systems officeWitness Systems officeWitness Systems officeWitness Systems office
*Images sourced via web search. Rights belong to original owners

HQ Function

Served as the global corporate headquarters, housing executive leadership, research and development, global sales and marketing operations, finance, and administrative functions.

Notable Features:

Likely located in a modern office park typical for technology companies, designed to support software development and corporate operations. Specific architectural details are not prominently documented post-acquisition.

Work Culture:

As a prominent software company in the late 1990s and early 2000s, Witness Systems likely cultivated an innovative, results-driven, and customer-centric work environment. Emphasis was placed on technological advancement and market leadership in the workforce optimization space.

HQ Significance:

The Roswell headquarters was central to Witness Systems' growth, product innovation, and establishment as a market leader, ultimately leading to its strategic acquisition by Verint Systems.

Values Reflected in HQ: The headquarters likely embodied values of innovation, technological excellence, customer focus, and global ambition, reflecting its position in the competitive software industry.

Location:

Prior to its acquisition in 2007, Witness Systems had established a significant global presence, with direct offices and a network of partners across North America, Europe (notably the UK and Western Europe), and the Asia-Pacific region (including Australia and key Asian markets). This network supported worldwide sales, marketing, implementation, and customer service for its comprehensive suite of workforce optimization software.

Street Address:

300 Colonial Center Parkway

City:

Roswell

State/Province:

Georgia

Country:

USA

Where Else Does Witness Systems Operate Around the World?

London, United Kingdom

Address: Historically in the Greater London area or a nearby tech corridor (e.g., Thames Valley). Specific street address not readily available.

Key center for driving business development, managing client relationships, and delivering Witness Systems' workforce optimization solutions throughout the EMEA region.

Sydney, Australia

Address: Historically in a Sydney business district like North Sydney or the CBD. Specific street address not readily available.

Spearheaded market penetration and service delivery for Witness Systems' solutions in the growing APAC market, tailoring offerings to regional business requirements.

Various locations in Europe and Asia

Address: Maintained several other smaller offices or partner presences in key European (e.g., Germany, France) and Asian (e.g., Singapore, Hong Kong) markets.

Facilitated regional market access, customer engagement, and localized support in various international territories.

Buying Intent Signals for Witness Systems

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Witness Systems? Meet the Executive Team

As of April 2025, Witness Systems' leadership includes:

Dave Gould - Chief Executive Officer (at the time of Verint acquisition)
Mark T. Cuny - Chief Financial Officer, Senior Vice President of Finance and Administration
Kevin McNamara - Senior Vice President, Worldwide Sales
Alan Kalura - Senior Vice President, Worldwide Marketing

Who's Investing in Witness Systems?

Witness Systems has been backed by several prominent investors over the years, including:

Bessemer Venture Partners (Early-stage investor)
Public Shareholders (Post-IPO on NASDAQ under ticker WITS)
Morgan Stanley (Investment bank involved in IPO)
Wachovia Securities (Investment bank involved in IPO)

What Leadership Changes Has Witness Systems Seen Recently?

Hire0
Exits0

Witness Systems was acquired by Verint Systems in May 2007 and no longer operates as an independent entity. Consequently, there have been no executive hires or exits attributable to 'Witness Systems' as a standalone company in the last 12 months. Significant leadership changes occurred at the time of, and subsequent to, the acquisition, with many executives transitioning to Verint or other opportunities.

What Technology (Tech Stack) Is Used byWitness Systems?

Discover the tools Witness Systems uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Witness Systems Email Formats and Examples

Prior to its acquisition by Verint Systems in 2007, Witness Systems likely utilized standard corporate email address formats common for technology companies of that era. These formats are no longer active for 'witness.com' in its original capacity.

Common historical formats likely included [first_initial][last]@witness.com (e.g., jsmith@witness.com) or [first].[last]@witness.com (e.g., john.smith@witness.com).

Format

jsmith@witness.com (example, non-functional and historical)

Example

0 (The witness.com domain, if active, is now under Verint's control and not used for original Witness Systems email structures; emails to historical addresses would not be delivered.)%

Success rate

What's the Latest News About Witness Systems?

The New York Times / Reuters (and other major news outlets) • May 22, 2007

Witness Systems Agrees to be Acquired by Verint Systems

Verint Systems announced a definitive agreement to acquire Witness Systems for approximately $950 million in cash. The deal aimed to combine Verint's leadership in actionable intelligence solutions with Witness Systems' expertise in workforce optimization software, creating a comprehensive offering for enterprises....more

PR Newswire / Witness Systems Press Release (Archived) • October 3, 2005

Witness Systems Unveils Impact 360, its Next-Generation Workforce Optimization Suite

Witness Systems launched Impact 360, its flagship workforce optimization software suite. This integrated platform provided capabilities for quality monitoring, workforce management, performance management, e-learning, and customer feedback surveys, designed to help contact centers and back-office operations improve performance and efficiency....more

MarketWatch / SEC Filings • February 1, 2000

Witness Systems Announces Initial Public Offering (IPO)

Witness Systems successfully completed its Initial Public Offering, trading on the Nasdaq National Market under the ticker symbol 'WITS'. The IPO marked a significant milestone for the company, providing capital for further growth and product development in the burgeoning workforce optimization market....more

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