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Widewail is a customer experience company focused on helping local businesses manage their online reputation and leverage customer feedback. They provide software and services for review generation, review monitoring, automated review response, and video testimonial creation. Widewail aims to empower businesses to build trust and attract more customers by actively managing their online presence and customer interactions.
The Winooski headquarters serves as Widewail's primary hub for all core operations, including product development, engineering, sales, marketing, customer success, and administrative functions.
Situated in the historic Champlain Mill on the Winooski River, offering a unique blend of modern office amenities within a renovated 19th-century industrial building. The location provides scenic views and access to local amenities.
Widewail fosters a collaborative, innovative, and customer-focused work environment. The culture emphasizes teamwork, transparency, and a commitment to helping local businesses thrive through technology and excellent service.
The headquarters' location in Winooski, part of the Greater Burlington tech scene, allows Widewail to tap into a growing talent pool and contribute to the local innovation ecosystem. Its presence in a revitalized historic landmark also reflects a commitment to community and sustainable development.
Widewail primarily serves clients across North America, particularly in the United States and Canada, through its SaaS platform and customer support teams. While its physical headquarters is in the US, its services are accessible globally to businesses looking to manage their online reputation and customer experience.
20 Winooski Falls Way, Suite 305
Winooski
VT
USA
No additional office locations available.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Widewail' leadership includes:
Widewail has been backed by several prominent investors over the years, including:
Widewail's executive team has demonstrated stability over the past 12 months, with no major publicly announced new hires or departures at the top leadership levels. The current team continues to guide the company's growth and strategic initiatives.
Discover the tools Widewail uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Widewail commonly uses the email format of the employee's first initial followed by their last name. Other formats might exist but this is the most frequently observed pattern.
[first_initial][last]@widewail.com
Format
jdoe@widewail.com
Example
85%
Success rate
PR Newswire • Jan 24, 2024
Widewail announced record growth in 2023, marked by significant expansion of its product suite, a rapidly growing customer base, and an increase in its team size to over 60 employees. The company highlighted advancements in its Trust Marketing Platform and its positive impact on local businesses....more
PR Newswire • Jan 10, 2024
Widewail was recognized as a Top Performer in multiple categories in G2's Winter 2024 Grid Reports, including Reputation Management, Local SEO, and Online Reputation Management. This acknowledgment is based on high customer satisfaction scores and market presence....more
PR Newswire • October 18, 2023
Widewail introduced Engage Plus, an enhancement to its review response service, offering more sophisticated automation and personalization for responding to customer reviews across various platforms. This aims to help businesses manage their online reputation more efficiently....more
PR Newswire • August 15, 2023
For the second year in a row, Widewail was named to the Inc. 5000 list of the fastest-growing private companies in America, highlighting its sustained growth and success in the reputation management industry....more
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