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WhatsApp's Overview

Total employees2740
HeadquartersMenlo Park
Founded

WhatsApp is a globally leading freeware, cross-platform, centralized instant messaging (IM) and voice-over-IP (VoIP) service owned by Meta Platforms. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other content. WhatsApp's client application runs on mobile devices, and can be accessed from desktop computers. The service requires a cellular mobile telephone number to sign up. It is known for its end-to-end encryption, ensuring user privacy and security in communications. WhatsApp aims to connect the world privately and is continually evolving with new features for personal communication, business interactions, and community engagement.

Where is WhatsApp's Headquarters?

WhatsApp officeWhatsApp officeWhatsApp officeWhatsApp office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for WhatsApp's global operations, product development, engineering, policy, and strategic leadership, integrated within the larger Meta campus and resources.

Notable Features:

Part of Meta's sprawling campus, which includes open-office layouts, extensive employee amenities, advanced technology infrastructure, and spaces designed for collaboration and innovation.

Work Culture:

Reflects Meta's broader culture: fast-paced, engineering-focused, and impact-driven. For WhatsApp specifically, there's a strong emphasis on user privacy, reliability, and connecting billions of users globally. Teams work on solving complex technical challenges at scale.

HQ Significance:

The headquarters is pivotal for orchestrating WhatsApp's services for over 2 billion users worldwide, driving innovation in messaging, and integrating with Meta's long-term vision for communication and the metaverse.

Values Reflected in HQ: Innovation, global connectivity, user-centric design, privacy (a core tenet of WhatsApp), and operating at a massive scale.

Location:

WhatsApp operates globally, leveraging Meta Platforms' extensive network of international offices and data centers. Key functions supported globally include engineering and product development, user operations and support, policy and legal compliance, security operations, marketing, and business development. This distributed infrastructure ensures WhatsApp can reliably serve its billions of users across diverse geographic regions, languages, and regulatory environments, maintaining its commitment to private and secure communication.

Street Address:

1 Hacker Way

City:

Menlo Park

State/Province:

California

Country:

USA

WhatsApp's Global Presence

Dublin, Ireland

Address: Grand Canal Square, Dublin 2, Ireland (Meta International HQ)

Key hub for managing WhatsApp's services, regulatory compliance, and user support across the EMEA region.

London, United Kingdom

Address: 10 Brock Street, London, NW1 3FG, UK (Meta Office)

Focuses on product development, strategic partnerships, and business development for WhatsApp in the UK market and broader European region.

Singapore

Address: Marina One West Tower, 9 Straits View, Singapore (Meta APAC HQ)

Manages WhatsApp's regional strategy, partnerships, and policy engagement across the Asia-Pacific countries.

Sao Paulo, Brazil

Address: Infinity Tower, Rua Leopoldo Couto de Magalhães Júnior, 700, São Paulo, Brazil (Meta Office)

Supports WhatsApp's growth, business solutions (like WhatsApp Business API), and community engagement in Latin America.

Buying Intent Signals for WhatsApp

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of WhatsApp

As of April 2025, WhatsApp' leadership includes:

Will Cathcart - Head of WhatsApp (at Meta)
Mark Zuckerberg - Chairman & CEO, Meta Platforms
Javier Olivan - Chief Operating Officer, Meta Platforms
Nick Clegg - President, Global Affairs, Meta Platforms

Investors of WhatsApp

WhatsApp has been backed by several prominent investors over the years, including:

Meta Platforms, Inc. (Acquirer and Parent Company)
Sequoia Capital (Pre-acquisition)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits1

In the past year, WhatsApp saw a notable departure with Asha Sharma, former VP of Product, leaving in September 2023. The overall leadership, headed by Will Cathcart, has remained stable within Meta's structure. No major new executive hires specific to WhatsApp's top leadership have been publicly announced recently.

Departures

Asha Sharma, Asha Sharma departed from her role as VP of Product at WhatsApp.

Technology (Tech Stack) used by WhatsApp

Discover the tools WhatsApp uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

WhatsApp Email Formats and Examples

Official communications from WhatsApp typically originate from @whatsapp.com or @meta.com (as WhatsApp is part of Meta Platforms). Common professional email formats at Meta often include [first_initial][last]@meta.com or [first][last_initial]@meta.com. For direct support, WhatsApp primarily directs users to its in-app help center and support channels.

[first_initial][last]@whatsapp.com or [first_initial][last]@meta.com (e.g., jdoe@whatsapp.com, jdoe@meta.com)

Format

wcathcart@meta.com (Illustrative format for Head of WhatsApp)

Example

70%

Success rate

News and media

TechCrunchApril 17, 2024

WhatsApp Introduces Chat Filters for Enhanced Organization

WhatsApp has rolled out new chat filters—All, Unread, and Groups—designed to help users manage their conversations more efficiently. This feature aims to simplify finding important messages and is being released to all users globally....more

ForbesApril 18, 2024

Meta AI Integration Expanding Across WhatsApp and Other Meta Apps

Meta Platforms is significantly advancing its AI strategy by more deeply integrating Meta AI into its core applications, including WhatsApp, Instagram, and Messenger. This enhancement will bring AI-powered search, content generation, and interactive conversational capabilities to users....more

WhatsApp BlogMay 9, 2024

WhatsApp Enhances Communities with New Tools for Admins and Members

WhatsApp is introducing new features for Communities, including event organization within announcement groups and improved ways for admins to manage groups. These updates aim to make it easier for members to connect and for admins to foster vibrant communities....more

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