What Does West Monroe Do?

Total employees2042
HeadquartersChicago
Founded2002

West Monroe is a digital services firm that was born in technology but built for business—partnering with companies in transformative industries to deliver quantifiable financial value. We believe that digital is the new reality. And we’re transforming organizations by uniquely blending industry expertise with profound technology capabilities to create quantifiable, financial value for our clients. Our 2,200+ professionals drive better business outcomes by harnessing solutions that span customer experience, data, and technology. We are committed to building the next generation of leaders and investing in our people, communities, and culture.

Where Is West Monroe's Headquarters?

West Monroe officeWest Monroe officeWest Monroe officeWest Monroe office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for corporate operations, strategic decision-making, client engagement, and fostering innovation. It houses leadership, shared services, and serves as a primary center for talent development and client collaboration.

Notable Features:

Located in the vibrant Loop district, the office is designed to promote collaboration and innovation, featuring modern workspaces, technology-enabled meeting rooms, and communal areas. It often hosts industry events and client workshops.

Work Culture:

Known for a 'people-first' culture, the Chicago HQ emphasizes teamwork, continuous learning, and employee well-being. It fosters an inclusive environment with opportunities for professional growth and community involvement, often recognized as a top workplace.

HQ Significance:

As the founding city and primary headquarters, Chicago is central to West Monroe's identity, growth strategy, and operational excellence. It anchors its Midwest presence and serves as a model for its other national offices.

Values Reflected in HQ: The HQ design and operations reflect West Monroe's core values of people-first, client-centricity, inclusion and diversity, and driving impactful results through collaboration and innovation.

Location:

While primarily focused on the North American market with offices across the United States, West Monroe supports clients with global operations through its digital and technology solutions. Their expertise in areas like cloud services, data analytics, and cybersecurity has international applicability, often supporting multinational corporations headquartered in the US or those with significant US operations. They may also partner with other firms for specific international engagements as needed, ensuring comprehensive support for their clients' global initiatives.

Street Address:

311 West Monroe Street, 14th Floor

City:

Chicago

State/Province:

Illinois

Country:

USA

Where Else Does West Monroe Operate Around the World?

New York, New York, USA

Address: 1700 Broadway, 30th Floor, New York, NY 10019

To cater to the high demand for digital consulting in the Tri-State area, leveraging local talent and industry expertise to serve a diverse client base and major corporations.

Seattle, Washington, USA

Address: 800 Fifth Avenue, Suite 3800, Seattle, WA 98104

To tap into the vibrant tech ecosystem of Seattle and provide specialized digital services to innovative companies in the region, driving digital innovation.

Los Angeles, California, USA

Address: 2029 Century Park East, Suite 1150, Los Angeles, CA 90067

To serve the dynamic Southern California market, helping organizations navigate digital disruption and achieve growth in key regional industries.

Dallas, Texas, USA

Address: 2323 Ross Avenue, Suite 2500, Dallas, TX 75201

To support the rapidly growing business landscape in Texas and the Southwest, offering digital expertise to a diverse range of enterprises.

Buying Intent Signals for West Monroe

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading West Monroe? Meet the Executive Team

As of April 2025, West Monroe' leadership includes:

Kevin McCarty - Chairman & CEO
Gil Mermelstein - Chief Operating Officer
Casey Foss - Chief Commercial Officer
Susan Stelter - Chief People Officer
Zachary Jones - Chief Financial Officer
Mike Hughes - Chief Technology Officer
Cory Chaplin - Chief AI Officer
Amy Millard - Chief Marketing Officer
Will Hinde - Chief Information Security Officer
Kaumil Dalal - Chief Information Officer

Who's Investing in West Monroe?

West Monroe has been backed by several prominent investors over the years, including:

Employee Stock Ownership Plan (ESOP)
MSD Partners, L.P.

What Leadership Changes Has West Monroe Seen Recently?

Hire3
Exits0

West Monroe has strategically strengthened its executive team over the past 12-18 months with key appointments and promotions, particularly in technology, finance, and artificial intelligence, reflecting its focus on innovation and continued growth. No prominent C-suite departures have been publicly announced during this period.

New Appointments:

Cory Chaplin, Cory Chaplin promoted to Chief AI Officer, a new executive role focused on AI initiatives.
Mike Hughes, Mike Hughes joined West Monroe as the new Chief Technology Officer.
Zachary Jones, Zachary Jones was appointed as West Monroe's new Chief Financial Officer.

What Technology (Tech Stack) Is Used byWest Monroe?

Discover the tools West Monroe uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

West Monroe Email Formats and Examples

West Monroe typically utilizes a standard email format combining the first initial of an employee's first name with their full last name. This is a common pattern for professional communication within the firm.

[first_initial][last_name]@westmonroe.com

Format

jdoe@westmonroe.com

Example

95%

Success rate

What's the Latest News About West Monroe?

West Monroe Press Release • May 16, 2024

West Monroe Names Cory Chaplin Chief AI Officer

West Monroe announced the promotion of Cory Chaplin to the newly created role of Chief AI Officer (CAIO). Chaplin will be responsible for shaping and executing the firm's AI strategy, both internally and for its clients, to drive innovation and value....more

Consulting.us • February 7, 2024

West Monroe promotes 11 to managing director and senior managing director

West Monroe announced the promotion of 11 individuals to managing director and senior managing director positions. These promotions span various offices and practices, recognizing their significant contributions and leadership within the firm....more

West Monroe Press Release • January 23, 2024

West Monroe Recognized as a 'Best Firm to Work For' by Consulting Magazine for Ninth Time

For the ninth time, West Monroe has been named one of Consulting magazine's 'Best Firms to Work For.' This recognition highlights the firm's commitment to a strong workplace culture, employee satisfaction, and career development opportunities....more

West Monroe Press Release • June 1, 2023

West Monroe Appoints Zachary Jones Chief Financial Officer

West Monroe announced the appointment of Zachary Jones as its new Chief Financial Officer. Jones brings deep financial expertise and leadership experience to guide the firm's financial strategy and growth....more

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