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West Mercia Police is the territorial police force responsible for policing the ceremonial counties of Herefordshire, Shropshire (including Telford and Wrekin), and Worcestershire in England. Covering an extensive area of over 2,800 square miles, it serves a diverse population of around 1.2 million people. The force is committed to protecting people from harm, reducing crime, and improving public confidence by providing visible and accessible policing services. Key priorities include tackling serious and organised crime, protecting vulnerable individuals, and engaging with local communities to address their concerns.
Serves as the central administrative and strategic command centre for West Mercia Police. It houses key departments including senior leadership, operations planning, intelligence, professional standards, and corporate services.
Hindlip Hall, a historic Grade II* listed building, is part of the complex. The site is extensive, incorporating modern office buildings alongside the historic hall, set within parkland, and also includes specialist operational training facilities.
The work culture at HQ is professional and focused on public service, collaboration between departments, and supporting frontline policing. It involves a mix of civilian staff and police officers working towards common policing objectives. Emphasis is placed on integrity, impartiality, transparency, and continuous improvement.
The HQ is significant as the nerve centre for all policing operations across the three counties, coordinating responses to major incidents, setting strategic direction, managing resources, and ensuring accountability.
West Mercia Police's primary operational jurisdiction is within Herefordshire, Shropshire, and Worcestershire in the United Kingdom. While its focus is local and national, it collaborates with national agencies like the National Crime Agency (NCA) and international bodies such as Interpol and Europol on specific cross-border crime investigations and intelligence sharing as required for matters impacting its policing area. West Mercia Police does not maintain a permanent global presence with international offices.
Hindlip Park, Hindlip
Worcester
Worcestershire
United Kingdom
Address: Hereford Police Station, Bath Street, Hereford, HR1 2HT
Serves as the primary operational hub for policing in Herefordshire, ensuring community safety, crime prevention, and law enforcement in urban and rural settings.
Address: Shrewsbury Police Station, Clive Road, Monkmoor, Shrewsbury, SY2 5RW
Provides comprehensive policing services to the Shrewsbury locality and supports wider operations in Shropshire, addressing diverse community needs.
Address: Malinsgate Police Station, Malinsgate, Telford, TF3 4HW
Addresses the specific policing needs of the urban area of Telford and Wrekin, focusing on crime prevention, public order, and supporting a rapidly growing population.
Address: Worcester Police Station, Castle Street, Worcester, WR1 3QX
Delivers policing services to the residents, businesses, and visitors of Worcester, maintaining public safety in the historic city and its surroundings.
Address: Kidderminster Police Station, Habberley Road, Kidderminster, DY11 6AN
Provides local response and neighbourhood policing for the Kidderminster area, focusing on community issues and crime reduction in the Wyre Forest.
Address: Redditch Police Station, Grove Street, Redditch, B98 8DD
Focuses on community safety, crime investigation, and public reassurance within Redditch and its neighbouring areas.
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As of April 2025, West Mercia Police' leadership includes:
West Mercia Police has been backed by several prominent investors over the years, including:
The past 12-18 months have seen significant leadership transitions at West Mercia Police, notably with the departure of Chief Constable Pippa Mills and the subsequent appointment process for her successor. Alex Murray has been confirmed as the next Chief Constable, with Deputy Chief Constable Richard Cooper serving as Temporary Chief Constable in the interim.
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West Mercia Police personnel typically use an email format combining the individual's first name and last name followed by '@westmercia.police.uk'. For general public inquiries or reporting crimes, it is strongly recommended to use the official contact forms, 101 non-emergency number, or 999 for emergencies, as detailed on their website, to ensure your query is routed correctly and efficiently.
firstname.lastname@westmercia.police.uk
Format
jane.doe@westmercia.police.uk
Example
70%
Success rate
Police and Crime Commissioner West Mercia Website • March 7, 2024
Alex Murray has been confirmed as the next Chief Constable for West Mercia Police following a confirmation hearing by the Police and Crime Panel. He is set to take up his new role in August 2024, succeeding Pippa Mills who departed in April 2024....more
West Mercia Police News • May 20, 2024
A man has been sentenced to two years and eight months in prison for drug supply offences in Herefordshire following an investigation by West Mercia Police's Serious Organised Crime Unit. This highlights the force's ongoing efforts to tackle drug-related crime and county lines operations in the region....more
West Mercia Police News • May 22, 2024
West Mercia Police are appealing for witnesses and information following an attempted burglary at a residential property in the Arleston area of Telford. Officers are urging anyone with information or CCTV footage to come forward to assist with their inquiries....more
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