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Wessex Water is a British water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire. It is regulated under the Water Industry Act 1991. Wessex Water supplies 284 million litres of water to 1.4 million customers daily and treats 482 million litres of wastewater for 2.9 million customers. The company is committed to providing high-quality drinking water, reliable sewerage services, and protecting the environment.
Serves as the primary hub for strategic planning, operational control, customer services, engineering, and administrative functions for the company's water and sewerage services across the South West of England.
The Operations Centre at Claverton Down is a modern, purpose-built facility housing the company's central control room for monitoring and managing water and wastewater networks. It is designed with considerations for operational efficiency and sustainability.
A professional, safety-conscious, and customer-focused environment. The culture emphasizes collaboration, innovation in water management, operational excellence, and a strong commitment to environmental stewardship and community service.
The headquarters is vital for the coordinated management of essential water and wastewater infrastructure for millions of customers, ensuring public health, environmental protection, and reliable service delivery across its operational region.
Wessex Water's direct operations are focused within the South West of England. However, it is a key part of YTL Power International, a utility group headquartered in Malaysia with international operations. This provides Wessex Water with access to global expertise, best practices, and investment capabilities, while its primary service delivery remains regional.
Wessex Water Operations Centre, Claverton Down Road
Bath
Somerset
United Kingdom
Address: Kingston Seymour Wastewater Treatment Works, near Yatton, North Somerset
Plays a critical role in public health and environmental protection for North Somerset and surrounding areas, particularly in safeguarding the water quality of the Severn Estuary and local watercourses.
Address: Poole Sewage Treatment Works, Poole, Dorset
Crucial for maintaining bathing water quality in Poole Harbour and surrounding coastal areas, supporting tourism and local ecosystems by treating wastewater to high standards.
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As of April 2025, Wessex Water' leadership includes:
Wessex Water has been backed by several prominent investors over the years, including:
Wessex Water experienced key leadership appointments in the last year, including a new Chief Executive Officer and a new Director of Finance, strengthening its executive team for future challenges and growth.
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Wessex Water typically uses a standard email format for its employees, generally combining the employee's first name and last name. While this is the most common structure, specific departmental or service-related email addresses may vary.
firstname.lastname@wessexwater.co.uk
Format
jane.doe@wessexwater.co.uk
Example
90%
Success rate
Wessex Water / Utility Week • May 24, 2024
Wessex Water has unveiled its business plan for 2025 to 2030, outlining a £3.5 billion investment to improve services, protect the environment, and ensure water resilience. The plan includes significant spending on reducing storm overflows and enhancing water supply infrastructure....more
Wessex Water • April 2, 2024
Wessex Water's comprehensive plan to improve the health of every river in North Somerset has been approved by the government. The Water Industry National Environment Programme (WINEP) details schemes to reduce pollution and enhance biodiversity....more
BBC News • February 15, 2024
Wessex Water is investing £3 million in a new pipeline project in Bath to improve the resilience and security of the city's water supply. The project aims to ensure customers continue to receive a reliable source of drinking water....more
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