What Does Wellforce IT Do?

Total employees15000
HeadquartersBurlington
Founded2014

Wellforce IT was the information technology division of Wellforce, a Massachusetts-based integrated health system. In early 2022, Wellforce officially rebranded and integrated to become Tufts Medicine. Consequently, Wellforce IT now operates as the IT department or technology services division within Tufts Medicine. This division is responsible for managing and advancing the technological infrastructure, cybersecurity, clinical and business applications, data analytics, and digital innovation across the Tufts Medicine network. Their work is critical in supporting patient care, medical research, education, and overall operational efficiency for affiliated hospitals and physician groups, including Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, and Home Health Foundation.

Where Is Wellforce IT's Headquarters?

Wellforce IT officeWellforce IT officeWellforce IT officeWellforce IT office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for IT strategy, infrastructure management, application development and support, cybersecurity operations, data analytics, and digital health initiatives for the Tufts Medicine system.

Notable Features:

Located in a modern office park with facilities designed for technology development and collaboration. The area is known as a technology hub north of Boston.

Work Culture:

A mission-driven, collaborative environment focused on leveraging technology to enhance patient care and healthcare operations. Emphasizes innovation, problem-solving, and continuous improvement in a dynamic healthcare landscape. Professionals work closely with clinical and administrative teams across the health system.

HQ Significance:

This location is the nerve center for all technology-related activities for Tufts Medicine, ensuring system-wide integration, security, and the deployment of advanced healthcare technologies. Its strategic location facilitates access to a skilled technology talent pool.

Values Reflected in HQ: The headquarters likely reflects Tufts Medicine's values of innovation, collaboration, excellence, and a patient-centered approach, with IT playing a key role in actualizing these values through technology.

Location:

As the IT arm of Tufts Medicine, operations are primarily focused on serving the healthcare network within Massachusetts, USA. There is no significant global operational presence for service delivery. Any international links would typically be related to collaborations in research, procurement of global technology solutions, or remote support for international medical professionals engaging with Tufts Medicine for specialized purposes, rather than established international offices for IT operations.

Street Address:

75 Network Drive

City:

Burlington

State/Province:

MA

Country:

USA

Where Else Does Wellforce IT Operate Around the World?

Boston, MA, USA

Address: Tufts Medical Center, 800 Washington Street, Boston, MA 02111

To provide direct and immediate IT services crucial for a high-acuity teaching hospital environment, including EMR support, network reliability, and specialized medical application management.

Lowell, MA, USA

Address: Lowell General Hospital, 295 Varnum Ave, Lowell, MA 01854

Ensuring robust IT operations for a leading community hospital system, supporting both inpatient and outpatient services in the Merrimack Valley.

Melrose, MA, USA

Address: MelroseWakefield Hospital, 585 Lebanon St, Melrose, MA 02176

To deliver reliable IT services tailored to community healthcare settings, supporting clinical workflows and administrative functions for multiple hospital sites and outpatient facilities north of Boston.

Buying Intent Signals for Wellforce IT

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Wellforce IT? Meet the Executive Team

As of April 2025, Wellforce IT' leadership includes:

Michael Dandorph - President and Chief Executive Officer, Tufts Medicine
Shane Pilcher - Senior Vice President and Chief Information Officer, Tufts Medicine
Brooke Hestever - Senior Vice President, Chief Financial Officer, Tufts Medicine
Phil Okala - System Chief Operating Officer, Tufts Medicine (effective late 2024)

Who's Investing in Wellforce IT?

Wellforce IT has been backed by several prominent investors over the years, including:

As a non-profit 501(c)(3) health system, Tufts Medicine (formerly Wellforce) is not publicly traded and does not have traditional equity investors. Its funding comes from patient service revenue, research grants, philanthropic donations, and debt financing (e.g., bonds). It reinvests its earnings back into its mission of providing healthcare, education, and research.

What Leadership Changes Has Wellforce IT Seen Recently?

Hire2
Exits1

Tufts Medicine has seen key leadership changes, including the appointment of a new CIO, Shane Pilcher, following the departure of Dr. Shafiq Rab. Phil Okala is also slated to join as System COO.

Departures

Dr. Shafiq Rab, Dr. Shafiq Rab departed his role as EVP and Chief Information Officer at Tufts Medicine.

New Appointments:

Shane Pilcher, Shane Pilcher was appointed as SVP and CIO, taking over IT leadership for Tufts Medicine.
Phil Okala, Phil Okala is set to join Tufts Medicine as System Chief Operating Officer.

What Technology (Tech Stack) Is Used byWellforce IT?

Discover the tools Wellforce IT uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Wellforce IT Email Formats and Examples

Tufts Medicine (formerly Wellforce) typically uses standardized email formats for its employees. The most common formats are combinations of first name, last name, or initials, followed by the @tuftsmedicine.org domain.

[first].[last]@tuftsmedicine.org or [first_initial][last]@tuftsmedicine.org

Format

jane.doe@tuftsmedicine.org

Example

80%

Success rate

What's the Latest News About Wellforce IT?

Tufts Medicine NewsApril 2, 2024

Tufts Medicine Names Shane Pilcher as New Senior Vice President and Chief Information Officer

Tufts Medicine announced the appointment of Shane Pilcher as its new Senior Vice President and Chief Information Officer (CIO). Pilcher will lead the system's information technology strategy and operations....more

Becker's Hospital ReviewJanuary 10, 2024

Tufts Medicine CIO departs

Shafiq Rab, MD, chief information officer and chief digital officer of Tufts Medicine, has left the Boston-based health system. He was known for his work on digital transformation and cloud migration....more

Tufts Medicine NewsMarch 1, 2022

Wellforce is Now Tufts Medicine

Wellforce, the parent company of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare and Home Health Foundation, officially became Tufts Medicine. The new name reflects a more integrated system focused on advancing knowledge and treating disease....more

Tufts Medicine NewsJune 26, 2024

Tufts Medicine Names Phil Okala as System Chief Operating Officer

Tufts Medicine announced that Phil Okala, MBA, MHA, has been named its System Chief Operating Officer. Okala, a highly respected and experienced healthcare leader, joins Tufts Medicine from City of Hope, a cancer research and treatment organization in California, where he served as System President....more

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