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Wellforce IT was the information technology division of Wellforce, a Massachusetts-based integrated health system. In early 2022, Wellforce officially rebranded and integrated to become Tufts Medicine. Consequently, Wellforce IT now operates as the IT department or technology services division within Tufts Medicine. This division is responsible for managing and advancing the technological infrastructure, cybersecurity, clinical and business applications, data analytics, and digital innovation across the Tufts Medicine network. Their work is critical in supporting patient care, medical research, education, and overall operational efficiency for affiliated hospitals and physician groups, including Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, and Home Health Foundation.
Serves as the central hub for IT strategy, infrastructure management, application development and support, cybersecurity operations, data analytics, and digital health initiatives for the Tufts Medicine system.
Located in a modern office park with facilities designed for technology development and collaboration. The area is known as a technology hub north of Boston.
A mission-driven, collaborative environment focused on leveraging technology to enhance patient care and healthcare operations. Emphasizes innovation, problem-solving, and continuous improvement in a dynamic healthcare landscape. Professionals work closely with clinical and administrative teams across the health system.
This location is the nerve center for all technology-related activities for Tufts Medicine, ensuring system-wide integration, security, and the deployment of advanced healthcare technologies. Its strategic location facilitates access to a skilled technology talent pool.
As the IT arm of Tufts Medicine, operations are primarily focused on serving the healthcare network within Massachusetts, USA. There is no significant global operational presence for service delivery. Any international links would typically be related to collaborations in research, procurement of global technology solutions, or remote support for international medical professionals engaging with Tufts Medicine for specialized purposes, rather than established international offices for IT operations.
75 Network Drive
Burlington
MA
USA
Address: Tufts Medical Center, 800 Washington Street, Boston, MA 02111
To provide direct and immediate IT services crucial for a high-acuity teaching hospital environment, including EMR support, network reliability, and specialized medical application management.
Address: Lowell General Hospital, 295 Varnum Ave, Lowell, MA 01854
Ensuring robust IT operations for a leading community hospital system, supporting both inpatient and outpatient services in the Merrimack Valley.
Address: MelroseWakefield Hospital, 585 Lebanon St, Melrose, MA 02176
To deliver reliable IT services tailored to community healthcare settings, supporting clinical workflows and administrative functions for multiple hospital sites and outpatient facilities north of Boston.
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As of April 2025, Wellforce IT' leadership includes:
Wellforce IT has been backed by several prominent investors over the years, including:
Tufts Medicine has seen key leadership changes, including the appointment of a new CIO, Shane Pilcher, following the departure of Dr. Shafiq Rab. Phil Okala is also slated to join as System COO.
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Tufts Medicine (formerly Wellforce) typically uses standardized email formats for its employees. The most common formats are combinations of first name, last name, or initials, followed by the @tuftsmedicine.org domain.
[first].[last]@tuftsmedicine.org or [first_initial][last]@tuftsmedicine.org
Format
jane.doe@tuftsmedicine.org
Example
80%
Success rate
Tufts Medicine News • April 2, 2024
Tufts Medicine announced the appointment of Shane Pilcher as its new Senior Vice President and Chief Information Officer (CIO). Pilcher will lead the system's information technology strategy and operations....more
Becker's Hospital Review • January 10, 2024
Shafiq Rab, MD, chief information officer and chief digital officer of Tufts Medicine, has left the Boston-based health system. He was known for his work on digital transformation and cloud migration....more
Tufts Medicine News • March 1, 2022
Wellforce, the parent company of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare and Home Health Foundation, officially became Tufts Medicine. The new name reflects a more integrated system focused on advancing knowledge and treating disease....more
Tufts Medicine News • June 26, 2024
Tufts Medicine announced that Phil Okala, MBA, MHA, has been named its System Chief Operating Officer. Okala, a highly respected and experienced healthcare leader, joins Tufts Medicine from City of Hope, a cancer research and treatment organization in California, where he served as System President....more
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