What Does Web.com Do?

Total employees2268
HeadquartersJacksonville
Founded

Website-Pros was a company specializing in providing website design, hosting, and online marketing services tailored for small and medium-sized businesses. Founded in 1997, Website-Pros Inc. played a significant role in helping businesses establish their online presence. In 2007, Website-Pros merged with Web.com, and the combined entity adopted the Web.com name. Subsequently, in 2021, Web.com became a prominent brand under Newfold Digital following a merger. Today, the legacy, expertise, and customer-centric approach of Website-Pros are continued through the comprehensive suite of web presence solutions offered by Web.com and its parent company, Newfold Digital, serving millions of customers globally. For users seeking information on Website-Pros, it's important to note that current operations, leadership, and broader company details now pertain to Newfold Digital and its Web.com brand.

Where Is Web.com's Headquarters?

Web.com officeWeb.com officeWeb.com officeWeb.com office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the global headquarters for Newfold Digital, overseeing all strategic, operational, and administrative functions for its diverse portfolio of brands, including Web.com. This includes product development, marketing, sales, customer support, and corporate strategy, building upon the foundations laid by companies like Website-Pros.

Notable Features:

A modern corporate campus designed to support a large technology workforce. Facilities are likely optimized for collaboration, innovation, and employee well-being, typical of a leading digital services provider.

Work Culture:

The work culture at Newfold Digital (and by extension, for the teams managing Web.com services) emphasizes innovation, customer success, and a fast-paced, collaborative environment. Employees are encouraged to help small businesses thrive in the digital landscape.

HQ Significance:

This headquarters is the nerve center for one of the world's largest web presence providers, impacting millions of small businesses globally by coordinating the development and delivery of essential online tools and services.

Values Reflected in HQ: The headquarters likely reflects Newfold Digital's core values such as customer focus, technological innovation, operational excellence, and a commitment to empowering small businesses online.

Location:

Through its integration into Web.com and subsequently Newfold Digital, the services and operational reach originally associated with Website-Pros now have a significant global presence. Newfold Digital supports critical functions such as customer service, technical support, product development, engineering, and sales across numerous international offices (including locations in North America, Europe, Asia, and South America) and through a distributed remote workforce. This extensive network enables Newfold Digital to serve millions of customers worldwide with its comprehensive suite of online solutions.

Street Address:

5335 Gate Parkway

City:

Jacksonville

State/Province:

Florida

Country:

USA

Where Else Does Web.com Operate Around the World?

Scottsdale, Arizona/USA

Address: 14455 N. Hayden Rd., Suite 226, Scottsdale, AZ 85260 (Note: Address may vary, representative of Phoenix metro area presence)

Functions as a key operational hub for the Western United States, providing localized support and contributing to Newfold Digital's service delivery capabilities for brands like Web.com.

New Glasgow, Nova Scotia/Canada

Address: 610 East River Road, New Glasgow, NS B2H 3S2, Canada

Serves as a primary customer interaction point for Canadian and U.S. clients, ensuring responsive support for services historically associated with Website-Pros and now offered by Web.com.

Burlington, Massachusetts/USA

Address: 10 Corporate Drive, Burlington, MA 01803 (Representative of Newfold's presence in the area)

Contributes to innovation and development of web presence tools and services for Newfold Digital's global customer base.

Buying Intent Signals for Web.com

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Web.com? Meet the Executive Team

As of April 2025, Web.com' leadership includes:

Ed Jay - Chief Executive Officer, Newfold Digital
Sharon Rowlands - President, Newfold Digital
Bret Allan - Chief Financial Officer, Newfold Digital
Jason Teichman - President, Web Presence, Newfold Digital
Manish Dalal - President, SMB Services, Newfold Digital

Who's Investing in Web.com?

Web.com has been backed by several prominent investors over the years, including:

Clearlake Capital Group
Siris Capital Group

What Leadership Changes Has Web.com Seen Recently?

Hire1
Exits0

In late 2023, Newfold Digital, the parent company of Web.com (which incorporates the Website-Pros legacy), announced a key leadership transition. Ed Jay was appointed as the new CEO, while Sharon Rowlands, the former CEO, transitioned to the role of President. This strategic move aims to steer Newfold Digital's next phase of growth and innovation in the web presence market.

New Appointments:

Ed Jay, Ed Jay appointed as new CEO of Newfold Digital, succeeding Sharon Rowlands.
Sharon Rowlands, Sharon Rowlands transitioned from CEO to the newly defined role of President at Newfold Digital.

What Technology (Tech Stack) Is Used byWeb.com?

Discover the tools Web.com uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Web.com Email Formats and Examples

Email communications related to the services historically offered by Website-Pros would now originate from Web.com or Newfold Digital. Common email formats for employees at Web.com (a Newfold Digital brand) likely follow standard corporate patterns such as [first].[last]@web.com or [first_initial][last]@web.com. These are based on typical industry practices.

[first].[last]@web.com or [first_initial][last]@web.com

Format

john.doe@web.com

Example

80%

Success rate

What's the Latest News About Web.com?

PR Newswire • October 5, 2023

Website-Pros (via Newfold Digital): New CEO Appointed for Parent Company

Newfold Digital, parent of Web.com (which incorporates the Website-Pros legacy), named Ed Jay as CEO. Sharon Rowlands became President. This leadership change positions Newfold for future growth in digital services....more

PR Newswire • May 10, 2023

Website-Pros (via Web.com): Launch of AI Tools for Small Businesses

Web.com, continuing the mission of empowering small businesses online in line with Website-Pros' origins, launched a new suite of AI-powered tools. These tools aim to simplify website creation, content generation, and online marketing for entrepreneurs....more

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