What Does Web.com Group Do?

Total employees2922
HeadquartersJacksonville
Founded1997

Web.com Group, a prominent brand within Newfold Digital, is a long-standing provider of online tools and services tailored for small and medium-sized businesses. For over two decades, Web.com has empowered entrepreneurs and businesses to build, manage, and grow their online presence. Their offerings include a suite of solutions such as DIY and professional website design, reliable web hosting, domain name registration, e-commerce platforms, and a variety of online marketing services like SEO, PPC, and social media management. The core mission is to provide affordable, accessible, and effective digital tools that drive success for businesses in the digital landscape.

Where Is Web.com Group's Headquarters?

Web.com Group officeWeb.com Group officeWeb.com Group officeWeb.com Group office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as a primary corporate office for Newfold Digital, which includes the Web.com brand. Key functions include executive leadership, strategic planning, product development, marketing direction, and administrative oversight for its portfolio of web presence brands.

Notable Features:

Modern office facilities located in a prominent business park, designed to support a large tech-focused workforce with collaborative workspaces and advanced IT infrastructure.

Work Culture:

As part of Newfold Digital, the work culture emphasizes customer success, innovation in web technologies, and collaboration among diverse teams. The environment is typically dynamic, reflecting the fast-paced nature of the digital services industry, with a focus on empowering small businesses.

HQ Significance:

Jacksonville is a strategic hub for Newfold Digital, offering access to a growing technology talent pool. The headquarters centralizes key operations and decision-making for numerous brands, including Web.com, fostering synergy and driving the company's mission to support businesses online.

Values Reflected in HQ: The headquarters likely reflects values such as technological advancement, operational efficiency, customer focus, and collaborative innovation through its design, layout, and integrated technology.

Location:

Through its parent company Newfold Digital, Web.com Group benefits from a substantial global presence. Newfold Digital operates offices and data centers across North America, Europe, Asia, and Australia. This international footprint enables Web.com to serve a global customer base, offer localized services where appropriate, and provide continuous, round-the-clock customer support and technical operations. Key functions supported globally include sales, multilingual customer service, technical support, engineering, and product development, ensuring comprehensive service delivery worldwide.

Street Address:

5335 Gate Pkwy

City:

Jacksonville

State/Province:

Florida

Country:

USA

Where Else Does Web.com Group Operate Around the World?

Burlington, Massachusetts, USA

Address: 10 Corporate Drive, Suite #300, Burlington, MA 01803, USA

Strategically located to access the rich technology talent pool in the Greater Boston area and to support market presence and customer engagement in the northeastern United States.

Austin, Texas, USA

Address: 5301 Southwest Pkwy, Austin, TX 78735, USA

Leverages Austin's vibrant and expansive tech ecosystem and talent pool. This location is crucial for innovation, product development, and providing comprehensive support services across Central Texas and nationally.

Mumbai, India

Address: Rupa Solitaire, Millennium Business Park, Mahape, Navi Mumbai, Maharashtra, India (Representative Newfold Digital Office)

Utilizes India's extensive technology talent and operational efficiencies to provide continuous global support, software development, and operational services for a worldwide customer base.

Buying Intent Signals for Web.com Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Web.com Group? Meet the Executive Team

As of April 2025, Web.com Group' leadership includes:

Ed Jay - Chief Executive Officer
Neil Moses - Chief Financial Officer
Jeff Neっきり - Chief Technology Officer
James Grierson - Chief Customer Officer
Kristen اونash - Chief People Officer
Eric Tarbox - Chief Corporate Development & Strategy Officer

Who's Investing in Web.com Group?

Web.com Group has been backed by several prominent investors over the years, including:

Siris Capital Group, LLC
Clearlake Capital Group, L.P.

What Leadership Changes Has Web.com Group Seen Recently?

Hire1
Exits1

In the past year, Newfold Digital saw a significant leadership change with the appointment of a new CEO to guide its next phase of growth and strategy.

Departures

Sharon Rowlands, Sharon Rowlands stepped down as CEO of Newfold Digital and later assumed the CEO role at Constant Contact.

New Appointments:

Ed Jay, Ed Jay was appointed as the new Chief Executive Officer of Newfold Digital, tasked with leading the company's strategic initiatives and growth.

What Technology (Tech Stack) Is Used byWeb.com Group?

Discover the tools Web.com Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Web.com Group Email Formats and Examples

Email addresses at Web.com (and Newfold Digital) typically follow common corporate patterns. For general inquiries or support, specific departmental or service-related email addresses are used (e.g., support@web.com, sales@web.com). Employee email addresses often combine elements of their name.

Common formats for employee emails at Web.com / Newfold Digital include [first_initial][last]@web.com (e.g., jdoe@web.com) or [first].[last]@web.com (e.g., john.doe@web.com).

Format

jdoe@web.com

Example

75%

Success rate

What's the Latest News About Web.com Group?

Newfold Digital / PR NewswireMarch 20, 2024

Web.com Launches AI-Powered Solutions to Boost Small Business Online Presence

Web.com, a Newfold Digital brand, announced the launch of new AI-driven tools, including an AI Website Builder and AI Domain Name Generator. These solutions are designed to simplify and accelerate the process for small businesses to create and optimize their online presence....more

HostAdvise / Newfold Digital Press ReleaseJanuary 30, 2024

Newfold Digital Expands Portfolio with Deluxe Hosting Acquisition

Newfold Digital announced the acquisition of Deluxe Corporation's web hosting and logo design business. This strategic move aims to enhance Newfold's service offerings and expand its customer base in the small and medium-sized business sector....more

PR NewswireJanuary 9, 2024

Newfold Digital Appoints Ed Jay as Chief Executive Officer

Newfold Digital, a leading web and commerce technology provider backed by Clearlake Capital and Siris Capital, announced the appointment of Ed Jay as its new Chief Executive Officer, effective immediately. Ed Jay succeeded Sharon Rowlands....more

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