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Layer is a technology company specializing in AI-powered customer journey orchestration. They provide a platform that enables businesses to design, automate, and optimize customer interactions across various touchpoints. Layer's solution aims to help enterprises deliver personalized and coherent customer experiences, improve engagement, and drive better business outcomes by leveraging artificial intelligence and machine learning to understand customer behavior and predict needs.
The Dublin headquarters serves as the central hub for Layer's global operations, including product development, engineering, sales, marketing, and executive leadership.
Modern office facilities designed to foster collaboration and innovation, likely equipped with state-of-the-art technology and meeting spaces.
Layer's work culture is expected to be dynamic, innovative, and customer-centric, typical of a fast-growing tech company. Emphasis is likely placed on teamwork, continuous learning, and a data-driven approach to problem-solving.
The Dublin HQ is significant due to Ireland's strong tech talent pool, supportive business environment, and access to the European market. It positions Layer effectively for international growth.
Layer supports its global customer base through its strategically located offices in Dublin (EMEA), New York (Americas), and Sydney (APAC). These offices enable worldwide sales, customer support, product development, and marketing functions, ensuring comprehensive service and localized expertise for enterprises across different regions.
The Lennox Building, 47-51 Richmond St South
Dublin
Dublin 2
Ireland
Address: Specific street address not publicly listed, but presence confirmed in New York.
To expand Layer's footprint in the Americas, engage with US-based enterprises, and tap into the local tech and business talent.
Address: Specific street address not publicly listed, but presence confirmed in Sydney.
To cater to the growing demand for customer journey orchestration solutions in the APAC market and provide localized support.
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As of April 2025, Layer' leadership includes:
Layer has been backed by several prominent investors over the years, including:
Specific executive new hires or exits for Layer have not been widely publicized in the last 12 months through readily available public news channels. Companies of this size may not always announce all leadership changes externally.
Discover the tools Layer uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Layer likely uses common corporate email formats. Based on typical industry patterns and publicly available information, the most probable formats are variations of first name and last name.
[first_initial][last]@layer.com or [first].[last]@layer.com
Format
jdoherty@layer.com
Example
75%
Success rate
TechCentral.ie • October 12, 2023
Layer, an AI-powered customer journey orchestration platform, has announced a strategic partnership with Vodacom Business. This collaboration aims to introduce Layer’s advanced customer service solutions to businesses across Africa, leveraging Vodacom’s extensive network and market presence....more
Silicon Republic • September 29, 2022
Layer, an AI-powered customer experience platform, announced plans to create 50 new jobs over the next two years. The roles will be across its offices in Dublin, New York, and Sydney, supporting its global expansion efforts following a successful funding round....more
Layer Blog • September 28, 2022
Layer announced it has secured $6 million in Series A funding. The round was led by Polaris Partners, with participation from existing investors Greycroft and Notion Capital. The new capital will be used to accelerate product development, expand the team, and scale go-to-market activities globally....more
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