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Criterion HCM is a prominent provider of Human Capital Management (HCM) software, offering a comprehensive, unified platform for HR, payroll, talent engagement, benefits administration, and time and attendance. Designed primarily for mid-market organizations, Criterion's cloud-based solution helps businesses streamline HR processes, improve efficiency, and empower their workforce. The company emphasizes intuitive technology combined with robust customer support to assist clients in effectively managing the entire employee lifecycle.
Serves as the central hub for product development, customer support, sales leadership, and corporate operations for its HCM software solutions.
The headquarters likely features modern office spaces optimized for software development, collaborative work, and customer service operations, typical of a technology-focused company. Specific architectural details are not widely publicized.
Criterion HCM likely fosters a collaborative, innovative, and customer-centric work environment. The culture probably encourages teamwork and agility, essential for developing and supporting a comprehensive HCM software suite in a dynamic market.
The East Granby headquarters is crucial as the command center for Criterion HCM's innovation, service delivery, and strategic planning. It enables the company to effectively serve its diverse client base of mid-market organizations.
While Criterion HCM is headquartered in the United States and primarily focuses on the North American market, its cloud-based HCM platform is capable of supporting clients with international employees. Core operations, product development, and primary customer support are centralized in the US. However, the software can be configured to manage HR and payroll functions for organizations with a global workforce, accommodating various regional compliance needs as required by clients.
10 Targeting Centre
East Granby
Connecticut
USA
Address: 1501 Broadway, 12th Floor, New York, NY 10036
Supports business development, strategic partnerships, and client engagement efforts, particularly targeting the dense market of mid-sized businesses in the Northeast US metropolitan area.
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As of April 2025, Criterion HCM' leadership includes:
Criterion HCM has been backed by several prominent investors over the years, including:
Criterion HCM has strategically expanded its executive leadership team with key appointments, particularly in product and finance, to fuel its growth and innovation. No major executive departures have been publicly announced in the recent 12-18 month period.
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Criterion HCM likely uses standard professional email address formats. Based on common patterns in the technology and B2B software industry, the most frequently used formats are variations of [first_initial][last_name] or [first_name].[last_name] @criterionhcm.com.
[first_initial][last]@criterionhcm.com
Format
sreddy@criterionhcm.com
Example
80%
Success rate
HCM Technology Report • November 7, 2023
Criterion HCM has rolled out a new user interface aimed at improving navigation, usability, and the overall user experience across its human capital management platform. This update underscores Criterion's dedication to providing intuitive and efficient tools for HR professionals....more
HRTechFeed • October 11, 2023
Criterion HCM was recognized as a leader within the mid-market HRIS category in Sapient Insights Group's 2023-2024 HR Systems Survey. This acknowledgment highlights the company's strong performance in areas such as user experience and vendor satisfaction....more
PR Newswire • February 28, 2023
Criterion HCM announced significant additions to its executive team with Jeff Gimes appointed as Chief Product Officer and Steven Kuhn as Chief Financial Officer. These strategic hires are intended to support the company's rapid growth trajectory and ongoing innovation in the HCM software landscape....more
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