What Does Wayfair Do?

Total employees12129
HeadquartersBoston
Founded2002

Wayfair Inc. is an American e-commerce company specializing in furniture, home goods, and décor. Founded in 2002 by Niraj Shah and Steve Conine, originally as CSN Stores, Wayfair has grown into one of the world's largest online destinations for the home. The company offers an extensive selection of millions of items from thousands of global suppliers across various styles and price points. Wayfair's digital platform and robust logistics network aim to make it easy for customers to find, discover, and purchase exactly what they want for their homes, providing a seamless shopping experience from product discovery to final delivery.

Where Is Wayfair's Headquarters?

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*Images sourced via web search. Rights belong to original owners

HQ Function

The Boston headquarters serves as the nerve center for Wayfair's global operations, housing executive leadership, technology development, marketing, merchandising, data science, and core corporate functions.

Notable Features:

The headquarters at Copley Place features a modern, open-concept office space designed to foster collaboration and innovation. It often includes amenities like cafes, wellness areas, and collaborative zones, with expansive views of the Back Bay neighborhood.

Work Culture:

Wayfair's HQ work culture is known for being fast-paced, data-driven, and entrepreneurial. There's a strong emphasis on innovation, problem-solving, and teamwork, reflecting the dynamic nature of the e-commerce industry.

HQ Significance:

The Boston headquarters is pivotal as it's where Wayfair's strategic direction is set, key technological advancements are developed, and the company's overarching vision for transforming home retail is driven.

Values Reflected in HQ: The headquarters' design and atmosphere aim to reflect Wayfair's core values, such as customer-centricity, innovation, continuous improvement, and a strong sense of community among employees.

Location:

Wayfair has a significant global presence, with primary operations in North America (United States and Canada) and Europe (including the United Kingdom, Germany, and Ireland). Its worldwide network supports e-commerce retail, advanced logistics and supply chain management, technology development, data science, engineering, customer service, and partnerships with thousands of suppliers globally.

Street Address:

4 Copley Place, 7th Floor

City:

Boston

State/Province:

Massachusetts

Country:

USA

Where Else Does Wayfair Operate Around the World?

Berlin, Germany

Address: Greifswalder Str. 212-213, 10405 Berlin, Germany

To drive growth and manage operations across Wayfair's European markets, tailoring services and product offerings to local customer preferences and logistical requirements.

Galway, Ireland

Address: Wayfair House, Tuam Road, Galway, Ireland

To provide robust customer and operational support for Wayfair's European business, enhancing customer experience and managing regional supply chain logistics.

London, United Kingdom

Address: 10ریسلی اسٹریٹ، ہولبورن، لندن، WC2B 5TH (Rathbone Place, Fitzrovia or similar tech hub address)

To support and expand Wayfair's presence in the United Kingdom, one of its primary international markets, focusing on localized strategies and customer engagement.

Buying Intent Signals for Wayfair

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Wayfair? Meet the Executive Team

As of April 2025, Wayfair' leadership includes:

Niraj Shah - Co-Founder, Co-Chairman & Chief Executive Officer
Steve Conine - Co-Founder & Co-Chairman
Kate Gulliver - Chief Financial Officer & Chief Administrative Officer
Thomas Netzer - Chief Operating Officer
Fiona Tan - Chief Technology Officer
Paul Toms - Chief Marketing Officer
Sascha Hower - Chief Supply Chain Officer
Shrenik Gianchandani - Chief Merchandising Officer
Adam Sinoway - Chief Brand Officer

Who's Investing in Wayfair?

Wayfair has been backed by several prominent investors over the years, including:

The Vanguard Group
BlackRock, Inc.
FMR LLC (Fidelity Management & Research)
Spruce House Investment Management LLC
Morgan Stanley
Baillie Gifford & Co.

What Leadership Changes Has Wayfair Seen Recently?

Hire3
Exits1

Over the past 12-18 months, Wayfair has made several key executive appointments and seen some transitions, particularly focused on strengthening its marketing, operations, merchandising, and financial leadership as the company prioritizes profitability and sustainable growth.

Departures

Michael Fleisher, Michael Fleisher stepped down as Chief Financial Officer.

New Appointments:

Kate Gulliver, Kate Gulliver promoted to Chief Financial Officer and Chief Administrative Officer.
Paul Toms, Paul Toms appointed as Chief Marketing Officer.
Thomas Netzer, Thomas Netzer, formerly COO Europe, appointed as Chief Operating Officer.
Adam Sinoway, Adam Sinoway appointed as Chief Brand Officer.
Shrenik Gianchandani, Shrenik Gianchandani appointed as Chief Merchandising Officer.

What Technology (Tech Stack) Is Used byWayfair?

Discover the tools Wayfair uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Wayfair Email Formats and Examples

Wayfair's most common email format is the first initial followed by the last name (e.g., jdoe@wayfair.com). While other formats might be used in specific cases, this is the primary structure for employee email addresses.

[first_initial][last]@wayfair.com

Format

jdoe@wayfair.com

Example

85%

Success rate

What's the Latest News About Wayfair?

Wayfair Investor RelationsMay 2, 2024

Wayfair Reports First Quarter 2024 Financial Results

Wayfair announced Q1 2024 net revenue of $2.7 billion, a 1.6% decrease year-over-year. The company highlighted positive free cash flow and Adjusted EBITDA, reflecting progress on its cost efficiency and profitability initiatives. Active customers totaled 22.3 million as of March 31, 2024....more

CNBCMay 9, 2024

Wayfair opens its first large-format namesake store in suburban Chicago

Wayfair opened its first large-format physical store under the Wayfair banner in Wilmette, Illinois, on May 23, 2024. The 150,000-square-foot store is a key part of its omnichannel strategy, aiming to blend its online strength with a physical retail experience and includes an on-site restaurant....more

ReutersJanuary 19, 2024

Wayfair to slash 1,650 jobs, or 13% of workforce, in restructuring

Wayfair announced a workforce reduction of approximately 1,650 employees, about 13% of its global team. This decision is part of a larger restructuring plan aimed at streamlining operations, reducing costs by over $280 million annually, and focusing on core strategic priorities to drive profitability....more

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