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Watermelon B.V. was an innovative Dutch technology company specializing in AI-driven chatbot solutions designed to enhance customer service and engagement. Founded in 2016, Watermelon provided a user-friendly platform for businesses to build and deploy intelligent chatbots, improving customer satisfaction and operational efficiency. In May 2023, Watermelon was acquired by Platform.sh, a unified, secure, and flexible PaaS. Watermelon's technology and team are now integrated into Platform.sh, expanding its capabilities in conversational AI for a global client base. The legal entity Watermelon B.V. was formally integrated following the acquisition.
Historically, this Utrecht office was the main hub for Watermelon's product development, sales, marketing, and customer support. Post-acquisition, these functions are integrated within Platform.sh's global operational teams.
The Utrecht office was likely a modern, collaborative workspace typical of tech scale-ups. Specific architectural details are not widely publicized. Post-integration, team members work within Platform.sh's environment, which supports remote and hybrid models.
As an independent company, Watermelon likely fostered an agile, innovative, and customer-centric work culture. This would include teamwork and continuous learning. Now part of Platform.sh, the culture aligns with a larger, global remote-first tech organization emphasizing developer empowerment and flexibility.
Utrecht was significant as the birthplace and growth center for Watermelon B.V., establishing its presence in the European tech scene. It represented its foundation for innovation in AI chatbot technology.
Initially focused on the Benelux and European markets, Watermelon now possesses a significantly expanded global reach as an integral part of Platform.sh. Platform.sh serves thousands of customers worldwide with a distributed team across numerous countries. Watermelon's AI chatbot technology is integrated into Platform.sh's global PaaS, supporting international clients with advanced automated customer engagement solutions, multilingual capabilities, and localized support through the comprehensive Platform.sh infrastructure.
Nijverheidsweg 16A (Historic)
Utrecht
Utrecht
Netherlands
Address: 38 Rue du Sentier, 75002 Paris, France
Supports Platform.sh's extensive European market presence and global operations, including the services now enhanced by Watermelon's AI chatbot technology.
Address: N/A (Distributed Team)
Allows for global talent acquisition and worldwide operational coverage, supporting customers across various time zones for Platform.sh's offerings, including the integrated Watermelon chatbot features.
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As of April 2025, Watermelon' leadership includes:
Watermelon has been backed by several prominent investors over the years, including:
Following its acquisition by Platform.sh in May 2023, the co-founders and executive leadership of Watermelon B.V. transitioned into new strategic roles within Platform.sh. This period primarily involved the integration of Watermelon's leadership into the acquiring company's structure, rather than external hires or departures from the combined entity.
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Since Watermelon is now part of Platform.sh, email communications utilize Platform.sh's corporate email domain (@platform.sh). Common email formats at technology companies like Platform.sh often include first.last or firstinitiallast.
first.last@platform.sh
Format
jane.doe@platform.sh
Example
75%
Success rate
Tech.eu • May 2, 2023
Platform.sh, a unified PaaS, announced its acquisition of Watermelon, a Dutch scale-up providing an AI-powered chatbot platform. The acquisition aims to integrate Watermelon's conversational AI technology into Platform.sh's offerings, enhancing customer interaction capabilities for its users....more
Watermelon.co Blog • May 2, 2023
Watermelon announced it has been acquired by Platform.sh, a leading PaaS provider. This strategic move combines Watermelon's AI chatbot expertise with Platform.sh's robust application development and hosting capabilities, aiming to deliver enhanced value to customers of both platforms....more
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