HQ Function

The headquarters serves as the central hub for strategic management, operations control, customer service leadership, financial planning, and corporate governance for the company's gas distribution network.

Notable Features:

A modern office facility located in a prominent business park, designed to support collaborative work and house advanced operational control systems.

Work Culture:

The work culture at Wales & West Utilities emphasizes safety, customer focus, engineering excellence, innovation in energy, and strong community engagement. There is a focus on employee development and creating an inclusive environment.

HQ Significance:

The headquarters is vital for coordinating the safe and efficient delivery of gas to millions of customers, managing emergency responses, and spearheading the company's long-term investment and sustainability strategies for the region's energy infrastructure.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect the company's core values of safety, reliability, customer satisfaction, environmental responsibility, and innovation.

Location:

Wales & West Utilities operates exclusively within Wales and the South West of England. Its functions include managing and maintaining over 35,000km of gas pipes, responding to gas emergencies 24/7, connecting new customers, and investing in the future of the gas network, including preparing for green gases like hydrogen and biomethane within its licensed regions.

Street Address:

Wales & West House, Spooner Close, Celtic Springs, Coedkernew

City:

Newport

State/Province:

Gwent

Country:

United Kingdom