What Does Waitrose & Partners Do?

Total employees17090
HeadquartersBracknell
Founded1904

Waitrose & Partners is a leading British supermarket chain, forming the food retail division of the John Lewis Partnership, the UK's largest employee-owned business. Known for its commitment to high-quality food, ethical sourcing, and excellent customer service, Waitrose offers a wide range of groceries, fresh produce, fine wines, and prepared meals. The 'and Partners' in its name emphasizes that its employees are partners in the business, sharing in its success. Waitrose focuses on a more premium segment of the market, with a strong emphasis on product provenance, animal welfare, and sustainability.

Where Is Waitrose & Partners's Headquarters?

Waitrose & Partners officeWaitrose & Partners officeWaitrose & Partners officeWaitrose & Partners office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the main operational and administrative center for Waitrose & Partners, including functions like merchandising, supply chain management, marketing, finance, and HR for the food retail division.

Notable Features:

The Bracknell campus is a significant operational site, housing various departments crucial for the day-to-day running and strategic direction of Waitrose supermarkets. It reflects the company's focus on efficiency and quality control.

Work Culture:

As part of the John Lewis Partnership, the work culture at Waitrose HQ is influenced by its employee-ownership model, fostering a sense of shared responsibility, collaboration, and commitment to quality and customer service. Emphasis is placed on Partner well-being and ethical practices.

HQ Significance:

The Bracknell headquarters is vital for coordinating Waitrose's extensive network of stores across the UK, managing its complex supply chain, developing new products, and implementing strategic initiatives for the brand.

Values Reflected in HQ: The headquarters operations aim to reflect Waitrose's core values of quality, service, sustainability, and ethical sourcing, ensuring these principles are embedded throughout the business.

Location:

Waitrose & Partners primarily operates within the United Kingdom, with a comprehensive network of supermarkets and convenience stores. Globally, its presence includes the export of Waitrose-branded products to various countries through partnerships and distributors. Additionally, there are a small number of licensed Waitrose shops in the UAE. The company engages in global sourcing for many of its products, adhering to ethical and quality standards.

Street Address:

Doncastle Road, Southern Industrial Area

City:

Bracknell

State/Province:

Berkshire

Country:

United Kingdom

Where Else Does Waitrose & Partners Operate Around the World?

Magna Park, Milton Keynes, United Kingdom

Address: Waitrose Regional Distribution Centre, Magna Park, Fen Street, Milton Keynes, MK17 8EW, UK

Supports the efficient distribution of ambient and fresh products to Waitrose stores across a significant portion of England, ensuring product availability and freshness. It's a key node in their logistics network.

Aylesford, Kent, United Kingdom

Address: Waitrose Regional Distribution Centre, Bellingham Way, Aylesford, Kent, ME20 7HP, UK

Manages the supply and distribution of a wide range of products to Waitrose branches in Kent and the surrounding South East region, playing a crucial role in maintaining stock levels and product quality.

Buying Intent Signals for Waitrose & Partners

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Waitrose & Partners? Meet the Executive Team

As of April 2025, Waitrose & Partners' leadership includes:

Dame Sharon White - Chairman, John Lewis Partnership
Nish Kankiwala - Chief Executive Officer, John Lewis Partnership
James Bailey - Executive Director, Waitrose
Andy Mounsey - Interim Chief Financial Officer, John Lewis Partnership
Charlotte Lock - Customer Director, John Lewis & Waitrose (Pan-Partnership)

Who's Investing in Waitrose & Partners?

Waitrose & Partners has been backed by several prominent investors over the years, including:

Waitrose & Partners is part of the John Lewis Partnership, which is owned in trust for its members (Partners), who are the employees of the company. It is not publicly traded and does not have external shareholders in the traditional sense.

What Leadership Changes Has Waitrose & Partners Seen Recently?

Hire2
Exits2

The John Lewis Partnership has seen some key leadership changes over the past year, including the announcement of a new Chair for 2025 and changes in the CFO role. These top-level adjustments influence the strategic direction of both Waitrose and John Lewis.

Departures

Dame Sharon White, Dame Sharon White announced she will step down as Chairman in February 2025.
Bérangère Michel, Bérangère Michel departed from her role as CFO of the John Lewis Partnership.

New Appointments:

Andy Mounsey, Andy Mounsey appointed as Interim CFO for the John Lewis Partnership.
Peter Ruis, Peter Ruis appointed as Executive Director for John Lewis.

What Technology (Tech Stack) Is Used byWaitrose & Partners?

Discover the tools Waitrose & Partners uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Waitrose & Partners Email Formats and Examples

The most common email format used by Waitrose & Partners (and the broader John Lewis Partnership) is typically firstname.lastname@waitrose.co.uk or firstname.lastname@johnlewis.co.uk. Variations might exist, but this is a standard pattern.

firstname.lastname@waitrose.co.uk

Format

jane.doe@waitrose.co.uk

Example

90%

Success rate

What's the Latest News About Waitrose & Partners?

The Grocer • May 7, 2024

Waitrose & Partners news title: Waitrose sales rise as shoppers respond to price cuts and new ranges

Waitrose has reported a rise in sales, attributing the growth to significant investments in price cuts on hundreds of everyday items and the introduction of new product ranges, which have resonated well with customers....more

Retail Gazette • April 25, 2024

Waitrose & Partners news title: Waitrose expands Deliveroo partnership to more locations

Waitrose is expanding its rapid delivery partnership with Deliveroo, making its groceries available for on-demand delivery from an increased number of stores across the UK....more

John Lewis Partnership • March 14, 2024

Waitrose & Partners news title: John Lewis Partnership returns to profit as transformation plan gains traction

The John Lewis Partnership, parent company of Waitrose, announced a return to pre-tax profit for the year, citing progress in its turnaround plan, with Waitrose playing a key role through improved trading performance and customer loyalty....more

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