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W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. It achieves its unique value proposition through a high-touch sales and service model and a high-performance digital experience. With a vast assortment of MRO products, services, and solutions, Grainger helps businesses and institutions save time and money as they keep their facilities running and their people safe. The company is known for its extensive catalog, robust supply chain, and focus on e-commerce.
The headquarters serves as the central hub for corporate strategy, executive leadership, global operations management, finance, marketing, human resources, legal, and technology development, driving the company's overall direction and supporting its worldwide branches and distribution centers.
The Lake Forest campus is a modern facility designed with employee well-being and collaboration in mind, featuring contemporary architecture, landscaped grounds, and amenities. It often incorporates sustainable building practices and advanced technology infrastructure.
The work culture at Grainger's headquarters is typically described as professional, collaborative, and customer-centric, with a strong emphasis on 'The Grainger Edge' principles: Start With The Customer, Act With Intent, Compete To Win, Make A Difference, and Do The Right Thing. There's a focus on continuous improvement, innovation, and employee development.
As the nerve center for a Fortune 500 company, the headquarters directs Grainger's extensive North American operations and its global strategic initiatives. It houses key decision-makers and critical support functions that underpin its vast distribution network, e-commerce platforms, and customer service excellence.
W.W. Grainger supports a wide array of functions globally, including product sourcing and supply chain management, international sales and distribution (primarily in North America, Japan through its MonotaRO business, and the United Kingdom via its Cromwell Group), e-commerce platform development and maintenance, customer service operations, and strategic market development. Its global network ensures businesses have access to essential MRO products and services to keep their operations running smoothly and safely.
100 Grainger Parkway
Lake Forest
Illinois
USA
Address: 500 W Madison St, Chicago, IL 60661
Serves as a key urban satellite to the Lake Forest headquarters, focusing on attracting top tech talent from Chicago's diverse pool and fostering innovation in digital capabilities crucial for Grainger's market leadership.
Address: Chartwell Drive, Wigston, Leicester, LE18 2FS, UK
Manages Grainger's strategic presence in the UK market through the Cromwell brand, providing localized MRO solutions and leveraging Grainger's global sourcing and supply chain expertise for businesses across the United Kingdom.
Address: 123 Commerce Valley Dr E, Thornhill, ON L3T 7W8, Canada
Serves as the central command for Grainger's operations in Canada, tailoring products and services to meet the specific needs of Canadian industrial, commercial, and institutional customers.
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As of April 2025, Grainger' leadership includes:
Grainger has been backed by several prominent investors over the years, including:
Over the past year, W.W. Grainger has focused on strengthening its leadership team, notably with the appointment of a new Chief People Officer to drive human capital strategy, while also managing planned retirements within its executive ranks.
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W.W. Grainger primarily utilizes an email format combining the employee's last name and first initial. This is a common structure in large corporations for professional communication.
last.firstinitial@grainger.com
Format
smith.j@grainger.com
Example
85%
Success rate
W.W. Grainger Investor Relations • April 25, 2024
W.W. Grainger announced its financial results for the first quarter of 2024, reporting sales of $4.2 billion, an increase of 3.5% (or 4.7% on a daily, constant currency basis) compared to the first quarter of 2023. The company highlighted performance in its High-Touch Solutions N.A. and Endless Assortment segments and reaffirmed its full-year 2024 guidance....more
W.W. Grainger Investor Relations • February 1, 2024
W.W. Grainger announced that Kathleen S. Carroll will join the company as Senior Vice President and Chief People Officer, effective February 26, 2024. She succeeds Matt Fortin, who announced his intention to retire from Grainger in late 2024....more
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