What Does VXI Global Solutions Do?

Total employees18984
HeadquartersLos Angeles
Founded

VXI Global Solutions, Inc. is a leading provider of Business Process Outsourcing (BPO) and Customer Experience (CX) transformation services. They specialize in delivering innovative contact center solutions, digital engagement, and technology services to enhance customer interactions and drive business growth for global brands across various industries including telecommunications, financial services, retail, healthcare, and technology. VXI focuses on creating exceptional customer journeys through a combination of human expertise and advanced technology, including AI and automation.

Where Is VXI Global Solutions's Headquarters?

VXI Global Solutions officeVXI Global Solutions officeVXI Global Solutions officeVXI Global Solutions office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Los Angeles headquarters serves as the central hub for VXI's global strategy, corporate governance, finance, marketing, and executive leadership, overseeing operations across North America, Asia, and Europe.

Notable Features:

Located in a prominent downtown Los Angeles office tower, offering modern facilities and access to a diverse talent pool. The office likely features collaborative workspaces and advanced communication technology.

Work Culture:

The headquarters fosters a culture of innovation, customer-centricity, and operational excellence. It's a dynamic environment focused on driving growth and supporting VXI's global teams.

HQ Significance:

Its location in Los Angeles, a major international business center, provides VXI with strategic advantages in terms of client access, talent acquisition, and global connectivity.

Values Reflected in HQ: The headquarters' professional and technologically equipped environment reflects VXI's commitment to excellence, innovation, and global leadership in the CX and BPO industry.

Location:

VXI Global Solutions supports a wide array of functions globally, including multilingual customer care (voice, chat, email, social media), technical support, sales and customer retention, digital transformation services, data analytics, automation solutions, and back-office processing. They operate delivery centers across North America, Asia, Europe, and the Caribbean, enabling them to provide 24/7 support in numerous languages and cater to diverse industry requirements worldwide.

Street Address:

515 S. Flower Street, Suite 2200

City:

Los Angeles

State/Province:

California

Country:

USA

Where Else Does VXI Global Solutions Operate Around the World?

Manila, Philippines

Address: Multiple sites across Metro Manila (e.g., Mall of Asia Complex, Pasay City; Quezon City)

Serves global clients, particularly those requiring English-language support for North American and APAC markets. Leverages the large, skilled talent pool for diverse BPO functions.

Guangzhou, China

Address: Tianhe District, Guangzhou, Guangdong Province (representative location)

Caters to the vast domestic Chinese market and international clients targeting Chinese-speaking customers. Important for VXI's Asia-Pacific strategy.

Youngstown, Ohio, USA

Address: 20 W Federal St, Youngstown, OH 44503, USA

Offers domestic BPO solutions, focusing on clients requiring US-based operations for reasons such as data sensitivity, regulatory compliance, or a preference for onshore support.

Kingston, Jamaica

Address: Barnett Tech Park, Montego Bay & Kingston (representative locations in Jamaica)

Offers cost-effective nearshore solutions for North American clients, benefiting from a skilled English-speaking workforce and proximity.

Buying Intent Signals for VXI Global Solutions

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading VXI Global Solutions? Meet the Executive Team

As of April 2025, VXI Global Solutions' leadership includes:

David Zhou - Co-Founder & Co-CEO
Eva Hao - Co-Founder & Co-CEO
Peter Auguste - Chief Financial Officer
Debbie cancellier - Chief Human Resources Officer
Jared Morrison - Chief Operating Officer - Americas
Erika Bogar King - Global Chief People & Impact Officer

Who's Investing in VXI Global Solutions?

VXI Global Solutions has been backed by several prominent investors over the years, including:

Bain Capital Private Equity (Majority Stakeholder)
The Carlyle Group (Former significant investor)

What Leadership Changes Has VXI Global Solutions Seen Recently?

Hire1
Exits0

Publicly available information on specific executive hires or exits at VXI Global Solutions in the immediate last 12 months is limited. Major changes are often announced via press releases or LinkedIn updates. As of early 2024, Erika Bogar King's role as Global Chief People & Impact Officer was highlighted.

New Appointments:

Erika Bogar King, Erika Bogar King's role as Global Chief People & Impact Officer was emphasized in company communications, focusing on enhancing VXI's people-centric culture and social impact.

What Technology (Tech Stack) Is Used byVXI Global Solutions?

Discover the tools VXI Global Solutions uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

VXI Global Solutions Email Formats and Examples

VXI Global Solutions, Inc. commonly utilizes the email format firstname.lastname@vxi.com. This is a standard pattern for many corporations, facilitating professional communication.

first.last@vxi.com

Format

jane.doe@vxi.com

Example

90%

Success rate

What's the Latest News About VXI Global Solutions?

VXI Newsroom / PR Newswire • February 29, 2024

VXI Global Solutions Wins Gold Stevie® Award for Customer Service Outsourcing Provider of the Year

VXI Global Solutions was named the winner of a Gold Stevie® Award in the Customer Service Outsourcing Provider of the Year category in the 18th annual Stevie Awards for Sales & Customer Service. This highlights their commitment to excellence in customer service....more

VXI Newsroom / ContactCenterWorld.com • December 07, 2023

VXI Dominates ContactCenterWorld.com Global Awards, Securing 9 Gold Medals and Top Ranking Honors

VXI Global Solutions announced its outstanding performance at the ContactCenterWorld.com Global Awards, where it secured nine gold medals and achieved top ranking recognition, underscoring its leadership in the contact center industry....more

VXI Newsroom / PR Newswire • August 1, 2023

VXI Global Solutions Recognized as a Leader in Gartner® Magic Quadrant™ for Customer Service BPO

VXI Global Solutions announced its recognition as a Leader in the 2023 Gartner Magic Quadrant for Customer Service Business Process Outsourcing (BPO). This is the fourth consecutive year VXI has been named a Leader....more

Highperformr's free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including VXI Global Solutions, are just a search away.