Vivantio
Vivantio's Overview
Vivantio is a software company specializing in IT Service Management (ITSM) and customer service solutions. They provide a flexible and configurable platform designed to help organizations optimize their service desk operations, improve customer satisfaction, and streamline IT support processes. Vivantio's solutions cater to a diverse range of industries, emphasizing ease of use, scalability, and powerful features to manage incidents, problems, changes, and service requests efficiently.
Where is Vivantio's Headquarters?
HQ Function
Serves as a primary hub for software development, EMEA customer support, administrative operations, and strategic decision-making.
Notable Features:
The Ethos building is a contemporary office facility located in the vibrant SA1 Swansea Waterfront, a redeveloped docklands area known for fostering business and innovation.
Work Culture:
Vivantio fosters a collaborative and customer-centric work environment, typical of a dynamic tech company. Employees often experience a culture that values innovation, agility, and problem-solving in delivering service management solutions.
HQ Significance:
The Swansea headquarters is key to Vivantio's R&D efforts and its service delivery for the UK and European markets. It represents the company's roots and continued commitment to the region.
Values Reflected in HQ: The choice of a modern, well-equipped office in a redeveloped, forward-looking area reflects Vivantio's values of innovation, growth, and commitment to providing a high-quality environment for its team.
Location:
Vivantio supports a global client base through its key offices in the UK (Swansea), USA (Boston), and Canada (Laval). These locations enable them to provide sales, 24/7 customer support, implementation services, and account management to organizations worldwide, ensuring comprehensive coverage across different time zones and regions.
Street Address:
Ethos, Kings Road, SA1 Waterfront
City:
Swansea
State/Province:
Wales
Country:
United Kingdom
Vivantio's Global Presence
Boston, MA, USA
Address: One International Place, Suite 1400, Boston, MA 02110, USA
Focuses on expanding Vivantio's presence and serving its customer base across the United States and Canada, tailoring services to meet North American business needs.
Laval, QC, Canada
Address: 1800 Berlier Street, Suite 400, Laval, QC H7L 4S4, Canada
Provides dedicated support and services to Canadian clients, ensuring regional market needs and compliance requirements are met effectively.
Buying Intent Signals for Vivantio
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Vivantio
As of April 2025, Vivantio' leadership includes:
Investors of Vivantio
Vivantio has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
No major publicly announced C-suite or VP-level executive hires or exits have been identified for Vivantio in the past 12 months. The company's leadership team appears to be stable based on available public information.
Technology (Tech Stack) used by Vivantio
Discover the tools Vivantio uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Vivantio Email Formats and Examples
Vivantio commonly uses the 'first.last' email format. Understanding this pattern can be helpful when trying to reach specific individuals within the company.
first.last@vivantio.com
Format
jane.doe@vivantio.com
Example
85%
Success rate
News and media
vivantio.com (Blog) • April 9, 2024
Vivantio Recognized as a Leader in G2 Spring 2024 Reports
Vivantio announced its recognition as a Leader in multiple categories, including IT Service Management (ITSM) and Service Desk software, in the G2 Spring 2024 Grid Reports, highlighting strong customer satisfaction and market presence....more
vivantio.com (Blog) • March 20, 2024
Vivantio and globalbridge Announce Strategic Partnership
Vivantio has partnered with globalbridge, a provider of education and career guidance solutions, to enhance service delivery capabilities within the education sector, leveraging Vivantio's ITSM platform....more
PR Newswire • November 15, 2022
Vivantio Receives Growth Investment from Crescent Cove Advisors
Vivantio announced it has received a significant growth investment from Crescent Cove Advisors, a multi-asset investment firm. This investment aims to accelerate Vivantio's product innovation, expand its market reach, and scale its global operations....more
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