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Virgin Wines is a prominent UK-based online wine retailer known for its curated selection of exclusive, boutique wines from around the world. Operating primarily on a direct-to-consumer model, often incorporating subscription services like their 'WineBank', they focus on providing quality and value, making unique wines accessible to a broad audience. They pride themselves on strong customer relationships, a passion for discovering hidden gem vineyards, and innovative approaches to wine retail.
Serves as the central hub for all strategic, operational, marketing, wine buying, customer service leadership, and administrative functions of Virgin Wines UK.
The headquarters is housed in St James' Mill, a Grade I listed historic former factory building, which blends modern office amenities with significant architectural heritage from its past as a printing works and chocolate factory.
A dynamic, collaborative, and customer-centric environment, driven by a shared passion for wine and e-commerce innovation. The unique historic setting likely fosters an inspiring and engaging atmosphere for employees.
The Norwich headquarters is pivotal to Virgin Wines' identity and operations, housing the core team that drives the company's growth strategy, wine selection process, and customer experience initiatives. Its location in a repurposed historic building also underscores a blend of tradition and modernity.
Virgin Wines primarily serves the UK market, sourcing its diverse portfolio of wines globally from renowned vineyards and boutique producers across various countries. Their core operations, including sales, marketing, customer service, and distribution, are strategically focused on direct-to-consumer channels within the United Kingdom. While their wine procurement network is international, their customer-facing presence and fulfilment infrastructure are predominantly UK-based, tailored to meet the demands of British wine enthusiasts.
St James' Mill, Whitefriars
Norwich
Norfolk
United Kingdom
Address: Unit A, Preston Eastway Distribution Centre, Pittman Way, Preston, PR2 5PE
Serves as the primary logistics hub for national distribution within the UK, underpinning the company's direct-to-consumer e-commerce model by ensuring timely and efficient delivery of wines.
Address: Virgin Wines, Suite 2, The Courtyard, Calvin Street, Bolton, BL1 8PB
Provides dedicated customer support and tele-sales operations, enhancing overall customer experience and engagement for the UK market, directly contributing to customer retention and sales.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Virgin Wines' leadership includes:
Virgin Wines has been backed by several prominent investors over the years, including:
Virgin Wines experienced a significant change in its executive leadership over the past 12 months with the appointment of a new Chief Financial Officer, strengthening its financial stewardship.
Discover the tools Virgin Wines uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Virgin Wines typically utilizes a standard corporate email format. The most common structure observed is 'firstname.lastname@virginwines.co.uk'. While other formats might be in use for specific departments or roles, this pattern is prevalent for general communication.
firstname.lastname@virginwines.co.uk
Format
jay.wright@virginwines.co.uk
Example
85%
Success rate
Shares Magazine • February 29, 2024
Virgin Wines UK PLC announced a return to profitability in its interim results for the first half of fiscal year 2024. The company reported increased revenue and growth in its active customer base, attributing the positive performance to strong sales, particularly from its WineBank members, and effective cost management....more
Proactive Investors • October 2, 2023
Virgin Wines UK PLC confirmed the appointment of Sonya Luftig as its new Chief Financial Officer, effective October 2, 2023. She succeeded Paul Adams, who stepped down from the role. Luftig brings significant financial and commercial expertise to the online wine retailer....more
The Grocer • December 7, 2023
Following its peak trading period, Virgin Wines expressed confidence in meeting its full-year financial expectations. The company noted resilient customer demand and successful execution of its seasonal sales strategy, highlighting the strength of its subscription models and customer loyalty programs....more
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