What Does Virgin Money Do?

Total employees5056
HeadquartersNewcastle upon Tyne
Founded

Virgin Money UK PLC is a prominent UK-based banking and financial services company, operating under the globally recognized Virgin brand. It provides a full suite of financial products to retail and business customers, including current and savings accounts, mortgages, credit cards, investments, and insurance. The company's mission is to make 'everyone better off' through good value, straightforward products, and exceptional customer service. Virgin Money UK PLC was formed following CYBG PLC's acquisition of Virgin Money in 2018, with the combined group rebranding in 2019. In March 2024, Nationwide Building Society announced an agreement to acquire Virgin Money UK PLC, a deal expected to complete in the fourth quarter of 2024.

Where Is Virgin Money's Headquarters?

Virgin Money officeVirgin Money officeVirgin Money officeVirgin Money office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the company's registered office and a central hub for key administrative, strategic, and operational banking functions.

Notable Features:

Jubilee House is a modern office facility. The Gosforth site has historical significance in UK banking, notably as the former headquarters of Northern Rock, which Virgin Money acquired.

Work Culture:

Virgin Money fosters a vibrant and customer-centric work culture, influenced by the entrepreneurial spirit of the Virgin brand. It emphasizes innovation, collaboration, employee well-being, and a commitment to positive community impact.

HQ Significance:

The Newcastle headquarters is a critical operational center, housing substantial customer service, technology, and administrative teams. Its location leverages the region's financial services talent pool and reflects the company's historical roots through Northern Rock.

Values Reflected in HQ: The headquarters' location and operations reflect a commitment to regional development, customer service excellence, and creating an engaging work environment for employees, aligning with the Virgin brand's people-first ethos.

Location:

Virgin Money UK PLC's operations are primarily concentrated within the United Kingdom, serving customers across England, Scotland, Wales, and Northern Ireland. While its core banking and financial services are UK-focused, the globally recognized Virgin brand provides international visibility. The company's digital banking platforms ensure accessibility for its UK-based customers who may be located or traveling internationally. Virgin Money UK PLC does not operate an extensive network of international retail branches but focuses on serving the UK market.

Street Address:

Jubilee House, Gosforth

City:

Newcastle upon Tyne

State/Province:

Tyne and Wear

Country:

United Kingdom

Where Else Does Virgin Money Operate Around the World?

Glasgow, Scotland, United Kingdom

Address: Clydesdale Bank House, 30 St Vincent Place, Glasgow, G1 2HL

Acts as a key center for Virgin Money's Scottish operations and provides national services, capitalizing on Glasgow's established position as a financial services center.

Leeds, West Yorkshire, United Kingdom

Address: Broad Gate, 22-26 The Headrow, Leeds, LS1 8EQ

Serves as an important operational base for the North of England, leveraging the skilled workforce and financial ecosystem in Leeds.

London, England, United Kingdom

Address: Discovery House, 28-32 St Leonard's Road, Windsor, Berkshire, SL4 3BB (Registered office of Virgin Money Personal Financial Service Ltd, a subsidiary, and a key southern hub for Virgin Money related activities.) Note: Operational presence also historically noted in Fleet Street, London.

Facilitates engagement with the London financial market, regulatory bodies, and provides a base for specific business units requiring proximity to the capital.

Buying Intent Signals for Virgin Money

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Virgin Money? Meet the Executive Team

As of April 2025, Virgin Money' leadership includes:

David Duffy - Chief Executive Officer
Clifford Abrahams - Chief Financial Officer
Sarah Wilkinson - Chief Operating Officer
Syreeta Brown - Group Chief People and Communications Officer
Allegra Patrizi - Chief Customer Experience Officer
Susan Poot - Group Chief Risk Officer

Who's Investing in Virgin Money?

Virgin Money has been backed by several prominent investors over the years, including:

Nationwide Building Society (Acquirer, deal announced March 2024, pending completion)

What Leadership Changes Has Virgin Money Seen Recently?

Hire3
Exits0

Virgin Money UK PLC has made several key executive appointments over the last 12-18 months to bolster its leadership across operations, risk, and technology, enhancing its strategic capabilities.

New Appointments:

Sarah Wilkinson, Sarah Wilkinson was appointed as Chief Operating Officer to lead the group's operational strategy and transformation.
Susan Poot, Susan Poot joined Virgin Money as Group Chief Risk Officer, bringing extensive experience in risk management within the financial services sector.
Dave Downes, Dave Downes was appointed as Chief Digital & Technology Innovation Officer to drive the bank's digital transformation and innovation agenda.

What Technology (Tech Stack) Is Used byVirgin Money?

Discover the tools Virgin Money uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Virgin Money Email Formats and Examples

Virgin Money UK PLC commonly uses a standard corporate email format, typically combining an employee's first name and last name, followed by the @virginmoney.com domain. Variations may exist for specific departments or legacy systems.

firstname.lastname@virginmoney.com

Format

jane.doe@virginmoney.com

Example

90%

Success rate

What's the Latest News About Virgin Money?

Nationwide Media Centre / Multiple News Outlets • March 21, 2024

Nationwide Building Society Reaches Agreement to Acquire Virgin Money UK PLC

Nationwide Building Society formally announced it has reached an agreement on the terms of a recommended cash offer to acquire Virgin Money UK PLC. The deal, valued at approximately £2.9 billion, aims to create a combined group with enhanced scale and financial strength in the UK banking market. The acquisition is expected to complete in Q4 2024....more

Virgin Money UK PLC / Financial News Outlets • November 23, 2023

Virgin Money UK PLC Full Year Results Show Profit Growth and Digital Progress

Virgin Money UK PLC reported its financial results for the year ended September 30, 2023, announcing a statutory profit before tax of £345 million. The bank highlighted continued growth in customer deposits and lending, alongside advancements in its digital strategy, despite a challenging macroeconomic backdrop....more

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