HQ Function

Serves as the central operational hub for Virgin Holidays, encompassing strategic planning, marketing, sales operations, product development, customer support, and administrative functions for its package holiday business.

Notable Features:

The Base is a modern, purpose-built office designed to foster collaboration between Virgin Atlantic and Virgin Holidays. It emphasizes sustainability and employee wellbeing, featuring open-plan workspaces, advanced technology, and contemporary amenities reflecting the Virgin brand.

Work Culture:

Reflects the Virgin brand's emphasis on innovation, customer-centricity, a vibrant employee experience, and a 'work hard, play hard' mentality. The co-location with Virgin Atlantic promotes a collaborative and dynamic environment.

HQ Significance:

Represents the nerve center of Virgin Holidays' operations and its strategic alignment with Virgin Atlantic. This co-location facilitates synergies in product offering, marketing, and customer experience between the airline and tour operator.

Values Reflected in HQ: Collaboration (joint HQ), innovation, modernity, efficiency, sustainability, and a strong focus on employee experience and brand synergy with Virgin Atlantic.

Location:

While Virgin Holidays' core operations and direct offices are primarily UK-based, its global presence is realized through the extensive network of destinations it serves and its partnerships with local service providers (hotels, destination management companies, transfer services) in countries across the USA, Canada, the Caribbean, Mexico, Middle East, Far East, Africa, and the Indian Ocean. They provide in-destination support to customers globally during their travels through local representatives and 24/7 support channels, ensuring a comprehensive travel experience.

Street Address:

The Base, Fleming Way

City:

Crawley

State/Province:

West Sussex

Country:

United Kingdom