What Does VetRxDirect Do?

Total employees45
HeadquartersOlathe
Founded2009

VetRxDirect is a U.S.-based online pet pharmacy committed to providing affordable and convenient access to pet medications, supplies, and veterinary diets. They are a licensed pharmacy, requiring veterinarian authorization for prescription items, ensuring pets receive appropriate care. VetRxDirect emphasizes customer service, fast shipping, and competitive pricing, aiming to make pet healthcare more accessible for pet owners across the nation. They were acquired by PetMed Express, Inc. (PetMeds®) in 2018, further strengthening their position in the online pet pharmacy market.

Where Is VetRxDirect's Headquarters?

VetRxDirect officeVetRxDirect officeVetRxDirect officeVetRxDirect office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Olathe facility is central to VetRxDirect's operations, housing its licensed pharmacy, warehousing for medications and pet supplies, customer service operations, and order fulfillment processes.

Notable Features:

The facility is likely equipped with climate-controlled storage for temperature-sensitive medications and a modern layout optimized for efficient pharmacy dispensing and high-volume order shipping.

Work Culture:

The work culture likely emphasizes accuracy, efficiency, and a strong customer-centric approach, given the nature of pharmacy services and e-commerce. Adherence to pharmaceutical regulations and a focus on pet well-being are also key aspects.

HQ Significance:

This headquarters is critical for VetRxDirect's nationwide service, enabling them to dispense and ship necessary medications and pet care products directly to consumers across the United States.

Values Reflected in HQ: The operational focus on efficiency, accuracy in dispensing, and timely delivery reflects VetRxDirect's commitment to reliable pet healthcare and customer satisfaction.

Location:

VetRxDirect primarily operates and ships within the United States. As a licensed U.S. pharmacy, its services are focused on domestic customers, adhering to U.S. pharmaceutical regulations. International shipping of prescription medications is generally not supported due to varying international laws and logistics complexities.

Street Address:

18000 W. 105th Street

City:

Olathe

State/Province:

KS

Country:

USA

Where Else Does VetRxDirect Operate Around the World?

Delray Beach, FL, USA

Address: 420 S Congress Ave, Delray Beach, FL 33445, USA

Serves as the corporate command center for PetMed Express, overseeing its national e-commerce operations in the pet pharmacy and supplies sector.

Buying Intent Signals for VetRxDirect

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading VetRxDirect? Meet the Executive Team

As of April 2025, VetRxDirect' leadership includes:

Matt Hulett - President and CEO, PetMed Express
Christine Chambers - Chief Financial Officer, PetMed Express
Daniel Mark - Chief Technology Officer, PetMed Express
Mark Moseley - SVP, General Counsel & Corporate Secretary, PetMed Express

Who's Investing in VetRxDirect?

VetRxDirect has been backed by several prominent investors over the years, including:

PetMed Express, Inc. (NASDAQ: PETS) - Acquired VetRxDirect in 2018. As PetMed Express is a publicly traded company, its investors are public shareholders.

What Leadership Changes Has VetRxDirect Seen Recently?

Hire2
Exits0

In the past year, PetMed Express, the parent company of VetRxDirect, has seen strategic appointments to bolster its leadership team, particularly in finance and technology.

New Appointments:

Christine Chambers, Christine Chambers appointed as new CFO for PetMed Express.
Daniel Mark, Daniel Mark appointed as new CTO for PetMed Express.

What Technology (Tech Stack) Is Used byVetRxDirect?

Discover the tools VetRxDirect uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

VetRxDirect Email Formats and Examples

While VetRxDirect's specific internal email format isn't publicly advertised, common corporate email structures often involve combinations of first name, last name, or first initial and last name. For customer service, they use a dedicated support email.

For general inquiries, use the contact forms or customer service emails provided on their website. Employee emails likely follow a standard corporate pattern such as [firstinitial][lastname]@vetrxdirect.com or [firstname].[lastname]@vetrxdirect.com.

Format

customerservice@vetrxdirect.com (for customer support)

Example

65%

Success rate

What's the Latest News About VetRxDirect?

Business WireNovember 6, 2023

PetMed Express (Parent of VetRxDirect) Reports Second Quarter Fiscal 2024 Financial Results

PetMed Express, Inc., the parent company of VetRxDirect, announced its financial results for the second quarter of fiscal year 2024. The report detailed sales performance, net income, and ongoing strategic initiatives impacting its online pet pharmacy brands....more

Business WireAugust 7, 2023

PetMed Express Announces Appointment of Christine Chambers as Chief Financial Officer

PetMed Express, Inc. announced the appointment of Christine Chambers as its Chief Financial Officer, effective August 21, 2023. This move is aimed at strengthening the financial leadership of the company, which includes VetRxDirect operations....more

Pet Food ProcessingJuly 29, 2018

PetMed Express acquires VetRxDirect assets

PetMed Express, Inc. announced its acquisition of the assets of VetRxDirect, a competing online pet pharmacy. This strategic acquisition aimed to expand PetMed Express's customer base and market share in the growing online pet medication space....more

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