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VetRxDirect is a U.S.-based online pet pharmacy committed to providing affordable and convenient access to pet medications, supplies, and veterinary diets. They are a licensed pharmacy, requiring veterinarian authorization for prescription items, ensuring pets receive appropriate care. VetRxDirect emphasizes customer service, fast shipping, and competitive pricing, aiming to make pet healthcare more accessible for pet owners across the nation. They were acquired by PetMed Express, Inc. (PetMeds®) in 2018, further strengthening their position in the online pet pharmacy market.
The Olathe facility is central to VetRxDirect's operations, housing its licensed pharmacy, warehousing for medications and pet supplies, customer service operations, and order fulfillment processes.
The facility is likely equipped with climate-controlled storage for temperature-sensitive medications and a modern layout optimized for efficient pharmacy dispensing and high-volume order shipping.
The work culture likely emphasizes accuracy, efficiency, and a strong customer-centric approach, given the nature of pharmacy services and e-commerce. Adherence to pharmaceutical regulations and a focus on pet well-being are also key aspects.
This headquarters is critical for VetRxDirect's nationwide service, enabling them to dispense and ship necessary medications and pet care products directly to consumers across the United States.
VetRxDirect primarily operates and ships within the United States. As a licensed U.S. pharmacy, its services are focused on domestic customers, adhering to U.S. pharmaceutical regulations. International shipping of prescription medications is generally not supported due to varying international laws and logistics complexities.
18000 W. 105th Street
Olathe
KS
USA
Address: 420 S Congress Ave, Delray Beach, FL 33445, USA
Serves as the corporate command center for PetMed Express, overseeing its national e-commerce operations in the pet pharmacy and supplies sector.
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As of April 2025, VetRxDirect' leadership includes:
VetRxDirect has been backed by several prominent investors over the years, including:
In the past year, PetMed Express, the parent company of VetRxDirect, has seen strategic appointments to bolster its leadership team, particularly in finance and technology.
Discover the tools VetRxDirect uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
While VetRxDirect's specific internal email format isn't publicly advertised, common corporate email structures often involve combinations of first name, last name, or first initial and last name. For customer service, they use a dedicated support email.
For general inquiries, use the contact forms or customer service emails provided on their website. Employee emails likely follow a standard corporate pattern such as [firstinitial][lastname]@vetrxdirect.com or [firstname].[lastname]@vetrxdirect.com.
Format
customerservice@vetrxdirect.com (for customer support)
Example
65%
Success rate
Business Wire • November 6, 2023
PetMed Express, Inc., the parent company of VetRxDirect, announced its financial results for the second quarter of fiscal year 2024. The report detailed sales performance, net income, and ongoing strategic initiatives impacting its online pet pharmacy brands....more
Business Wire • August 7, 2023
PetMed Express, Inc. announced the appointment of Christine Chambers as its Chief Financial Officer, effective August 21, 2023. This move is aimed at strengthening the financial leadership of the company, which includes VetRxDirect operations....more
Pet Food Processing • July 29, 2018
PetMed Express, Inc. announced its acquisition of the assets of VetRxDirect, a competing online pet pharmacy. This strategic acquisition aimed to expand PetMed Express's customer base and market share in the growing online pet medication space....more
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