What Does Vertical Communications Do?

Total employees217
HeadquartersTempe
Founded2004

Vertical Communications was a provider of enterprise-grade cloud-based and on-premises Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions, along with managed IT services. The company focused on delivering reliable and feature-rich communication systems tailored to various business needs, particularly for enterprise customers. In March 2021, Vertical Communications was acquired by Intermedia Cloud Communications, and its products and technologies are now part of Intermedia's broader portfolio, often marketed under the Vertical Communications by Intermedia brand. They historically served industries like healthcare, retail, automotive, and government.

Where Is Vertical Communications's Headquarters?

Vertical Communications officeVertical Communications officeVertical Communications officeVertical Communications office
*Images sourced via web search. Rights belong to original owners

HQ Function

Served as the primary center for executive leadership, research and development, product management, sales, marketing, and administrative operations for Vertical Communications before its acquisition.

Notable Features:

Standard corporate office facility located in a business park, designed to support a technology-focused workforce. Specific architectural highlights are not widely publicized.

Work Culture:

Likely fostered a collaborative and innovative environment, typical of technology companies, with a focus on customer service and delivering advanced communication solutions. Emphasis on engineering excellence and responsive support.

HQ Significance:

The Tempe headquarters was central to Vertical Communications' strategic planning, product development, and market outreach as an independent entity. It represented its core presence in the telecommunications industry.

Values Reflected in HQ: The headquarters likely aimed to reflect values such as innovation, customer commitment, reliability, and technological advancement, which were key to Vertical Communications' offerings.

Location:

Prior to its acquisition, Vertical Communications primarily focused on the North American market, with a strong presence in the United States. Its solutions were designed for US-based businesses across various sectors. Post-acquisition by Intermedia, the technologies and expertise from Vertical Communications are integrated into Intermedia's offerings, which have a broader, global reach.

Street Address:

1765 E. University Drive

City:

Tempe

State/Province:

AZ

Country:

USA

Where Else Does Vertical Communications Operate Around the World?

Various, USA

Address: Multiple locations for sales and support offices across the United States.

To provide localized sales presence, customer service, and technical field support, ensuring timely assistance and tailored solutions for clients in different regions.

Buying Intent Signals for Vertical Communications

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Vertical Communications? Meet the Executive Team

As of April 2025, Vertical Communications' leadership includes:

Peter Bailey - Chief Executive Officer (Former)
Ben Treadway - President and Chief Operating Officer (Former)
Jeff Heller - Chief Financial Officer (Former)
Steven P. Keely - Senior Vice President, Sales (Former)
Rick Dell - Senior Vice President, Product and Technology (Former)

Who's Investing in Vertical Communications?

Vertical Communications has been backed by several prominent investors over the years, including:

Optimal Investment Group
Management Group (led by Peter Bailey and Ben Treadway)

What Leadership Changes Has Vertical Communications Seen Recently?

Hire0
Exits0

Vertical Communications was acquired by Intermedia Cloud Communications in March 2021. As such, there have been no executive hires or exits for Vertical Communications as an independent entity in the last 12 months. Leadership and organizational changes would now occur within Intermedia's structure.

What Technology (Tech Stack) Is Used byVertical Communications?

Discover the tools Vertical Communications uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Vertical Communications Email Formats and Examples

Prior to its acquisition, a common email format for Vertical Communications was likely [first_initial][last]@[companydomain.com] or [first].[last]@[companydomain.com]. These are typical corporate email patterns. Post-acquisition, communication would be through Intermedia channels.

[first_initial][last]@vertical.com or [first].[last]@vertical.com (historical)

Format

jdoe@vertical.com

Example

75%

Success rate

What's the Latest News About Vertical Communications?

Intermedia Cloud Communications • October 24, 2023

Intermedia Announces Next Generation of UCX and Standalone Contact Center for Vertical Communications Product Line

Intermedia announced significant enhancements to its Vertical Communications product line, including the next generation of its UCX Private Cloud solution and a new standalone Contact Center solution. These updates aim to provide greater flexibility, scalability, and advanced features for businesses relying on Vertical's communication technologies....more

ChannelVision Magazine • May 25, 2022

Intermedia Enhances its Vertical Communications Line of Business Phone Systems

Intermedia announced enhancements to its Vertical Communications line of business phone systems, focusing on improving user experience and adding new functionalities to both cloud and on-premises solutions. This signals continued investment in the Vertical product line post-acquisition....more

Intermedia Cloud Communications • March 2, 2021

Intermedia Cloud Communications Acquires Vertical Communications

Intermedia Cloud Communications announced its acquisition of Vertical Communications, a provider of enterprise-grade cloud-based and on-premises UCaaS and CCaaS solutions. The acquisition aimed to enhance Intermedia's product portfolio and expand its market reach....more

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