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Vaya Health is a public Local Management Entity/Managed Care Organization (LME/MCO) that manages publicly funded behavioral health and intellectual/developmental disability (IDD) services for individuals in a multi-county region of North Carolina. They connect individuals and families to a network of providers, ensuring access to quality care and support for mental health conditions, substance use disorders, and IDD needs. Vaya Health focuses on whole-person care, recovery-oriented practices, and community integration, striving to improve the health and well-being of the populations it serves.
Serves as the primary administrative and operational center for managing behavioral health and IDD services, coordinating with a network of providers, overseeing member care, and managing public funds for Western North Carolina and other designated counties.
The headquarters is likely a modern office facility equipped to support a large administrative staff, with meeting spaces for collaboration with community partners and stakeholders. Emphasis would be on accessibility.
As a public health organization, the work culture at Vaya Health's headquarters likely emphasizes collaboration, compassion, accountability, and a strong commitment to community service and improving the lives of individuals with behavioral health and IDD needs. There's a focus on ethical practices and stewardship of public resources.
The Asheville headquarters is crucial for centralizing the complex management of health services across numerous counties, ensuring efficient resource allocation, policy implementation, and consistent service delivery to vulnerable populations.
Vaya Health's operations are exclusively focused within the state of North Carolina, USA. As a Local Management Entity/Managed Care Organization (LME/MCO) designated by the North Carolina Department of Health and Human Services, its mandate is to serve specific counties within the state. Vaya Health does not have a global presence or international operations; its mission is centered on the health and well-being of North Carolinians in its designated service area.
200 Ridgefield Court, Suite 206
Asheville
NC
USA
Address: 200 S. Post Road, Gastonia, NC 28052
To provide localized support, improve accessibility to services for members in the southern part of Vaya's catchment area, and foster strong collaboration with local service providers and community stakeholders.
Address: 1500 West D Street, North Wilkesboro, NC 28659
To deliver Vaya Health's mission of care management and service coordination to residents of Wilkes County and nearby communities, ensuring local needs are met and enhancing health outcomes through accessible, community-based engagement.
Address: 44 Bonnie Lane, Sylva, NC 28779
To ensure Vaya Health's services are accessible and responsive to the unique needs of individuals and communities in the mountain region, offering localized care coordination and support.
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As of April 2025, Vaya Health' leadership includes:
Vaya Health has been backed by several prominent investors over the years, including:
Vaya Health significantly strengthened its executive leadership team over the past 12 months with key appointments in external affairs, information technology, legal, and compliance, enhancing its capacity to serve its members and communities. No major executive departures were publicly noted during this period.
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Vaya Health commonly utilizes the [firstname].[lastname]@vayahealth.com email format for its employees. This standardized structure facilitates professional communication both internally and externally.
firstname.lastname@vayahealth.com
Format
john.doe@vayahealth.com
Example
90%
Success rate
Vaya Health News • November 17, 2023
Vaya Health officially opened its new, larger office in Gastonia at 200 S. Post Road. This facility is designed to better serve members in Gaston County and surrounding areas, providing enhanced access to care coordination and local support services....more
WLOS News 13 • November 1, 2023
Vaya Health and RHA Health Services have partnered to launch a new peer support phone line for residents in western North Carolina. The line is staffed by certified peer support specialists offering confidential support for individuals facing mental health challenges....more
Vaya Health News • June 28, 2023
Vaya Health announced its service expansion into five new North Carolina counties: Alamance, Caswell, Chatham, Orange, and Person, effective July 1, 2023. This expansion follows the disengagement of Cardinal Innovations Healthcare from these counties, allowing Vaya to manage Medicaid behavioral health and IDD services for their residents....more
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