What Does Vanquis Bank Do?

Total employees2271
HeadquartersBradford
Founded2002

Vanquis Bank, part of the Vanquis Banking Group (formerly Provident Financial plc), is a UK-based financial institution specializing in credit cards and unsecured personal loans. They focus on serving customers who may be new to credit or are looking to improve their creditworthiness, often underserved by mainstream lenders. Vanquis Bank aims to provide a pathway to better financial health through responsible lending and transparent products. Their offerings include the Vanquis Visa credit card, Chrome credit card, and personal loans, emphasizing financial inclusion and customer support.

Where Is Vanquis Bank's Headquarters?

Vanquis Bank officeVanquis Bank officeVanquis Bank officeVanquis Bank office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary administrative and operational hub for Vanquis Bank. Key functions include strategic planning, executive leadership, regulatory compliance, risk management, and oversight of customer service operations.

Notable Features:

The headquarters is situated in a modern office building within Bradford's city center, designed to facilitate collaboration and house various core departments effectively. It's equipped with contemporary office amenities.

Work Culture:

The work culture at Vanquis Bank's HQ is generally described as professional, customer-centric, and focused on responsible finance. There's an emphasis on teamwork, innovation in financial products for their target market, and adherence to regulatory standards. Employees often highlight a supportive environment with opportunities for development.

HQ Significance:

The Bradford headquarters is significant as it anchors Vanquis Bank's operations in a city with a long history in finance and credit. It represents the bank's commitment to the region and serves as the central point for decision-making that impacts its UK-wide customer base.

Values Reflected in HQ: The headquarters aims to reflect Vanquis Bank's values of responsibility, transparency, and customer focus through its operational setup and by providing an efficient and professional environment for its staff.

Location:

Vanquis Bank's operations are primarily concentrated within the United Kingdom, serving UK residents with its range of credit cards and loan products. It does not have international branches or direct customer-facing operations outside the UK. Any global aspect would typically relate to its parent company's (Vanquis Banking Group plc) investor base, which may be international, or potential technology/service partnerships that could be global in nature but support UK-focused operations.

Street Address:

1 Godwin Street

City:

Bradford

State/Province:

West Yorkshire

Country:

United Kingdom

Where Else Does Vanquis Bank Operate Around the World?

Chatham, Kent, United Kingdom

Address: Number One, Chatham Quays, Chatham, Kent, ME4 4UM

Serves as a key operational hub leveraging the talent pool in the South East of England, supporting the bank's nationwide customer base with essential services.

London, United Kingdom

Address: 5th Floor, The Scalpel, 52 Lime Street, London, EC3M 7AF (Vanquis Banking Group Office)

Facilitates engagement with the broader financial community, regulatory bodies, and investors, supporting the strategic objectives of the entire Vanquis Banking Group, including Vanquis Bank.

Buying Intent Signals for Vanquis Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Vanquis Bank? Meet the Executive Team

As of April 2025, Vanquis Bank' leadership includes:

Ian McLaughlin - Chief Executive Officer, Vanquis Banking Group
Gary Thompson - Chief Financial Officer, Vanquis Banking Group
Tom Wood - Chief Executive Officer, Vanquis (Consumer Credit Division)
Suresh Viswanathan - Chief Operating Officer, Vanquis Banking Group
Tara Waite - Group General Counsel and Company Secretary, Vanquis Banking Group
Richard King - Chief Risk Officer, Vanquis Banking Group

Who's Investing in Vanquis Bank?

Vanquis Bank has been backed by several prominent investors over the years, including:

Aberforth Partners LLP
Dimensional Fund Advisors LP
The Vanguard Group, Inc.
FIL Investment Advisers (UK) Ltd.
BlackRock Investment Management (UK) Ltd.
Schroder Investment Management Ltd.

What Leadership Changes Has Vanquis Bank Seen Recently?

Hire3
Exits2

Vanquis Banking Group (parent of Vanquis Bank) has experienced significant leadership renewal over the past year, including a new Group CEO and Group CFO, and a new CEO for its core Vanquis consumer credit division, aimed at driving its strategic agenda.

Departures

Malcolm Le May, Malcolm Le May retired as Group CEO of Vanquis Banking Group (then Provident Financial).
Neeraj Kapur, Neeraj Kapur stepped down as Group CFO of Vanquis Banking Group.

New Appointments:

Ian McLaughlin, Ian McLaughlin was appointed Group CEO of Vanquis Banking Group, bringing extensive experience in financial services.
Gary Thompson, Gary Thompson appointed as the new Group CFO, previously CFO at Boku Inc.
Tom Wood, Tom Wood joined to lead the Vanquis division, focusing on consumer credit products.

What Technology (Tech Stack) Is Used byVanquis Bank?

Discover the tools Vanquis Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Vanquis Bank Email Formats and Examples

Vanquis Bank primarily uses the firstname.lastname@vanquis.co.uk email format for its employees. Variations may exist for specific departments or roles.

firstname.lastname@vanquis.co.uk

Format

john.smith@vanquis.co.uk

Example

80%

Success rate

What's the Latest News About Vanquis Bank?

Vanquis Banking Group PLCMarch 7, 2024

Vanquis Banking Group Announces FY 2023 Results

Vanquis Banking Group reported its full-year financial results for 2023, detailing an adjusted profit before tax of £24.9m. The report highlighted ongoing strategic initiatives, customer growth in its credit card division, and challenges related to complaints, particularly from claims management companies regarding historic activity....more

Vanquis Banking Group PLCJanuary 4, 2024

Vanquis Bank Appoints Tom Wood as CEO of Vanquis Division

Vanquis Banking Group announced the appointment of Tom Wood as Chief Executive Officer of its Vanquis division. Tom Wood joined from The Co-operative Bank and brings extensive experience in retail banking and consumer finance....more

FinextraNovember 29, 2023

Vanquis Bank Goes Live on Temenos Core Banking Platform in the Cloud

Vanquis Bank successfully migrated its core banking system for its vehicle finance brand, Moneybarn, to the Temenos banking platform on Google Cloud. This move is part of a broader IT modernization strategy to enhance agility and customer service....more

Vanquis Banking Group PLCJuly 26, 2023

Vanquis Banking Group Appoints Ian McLaughlin as New Group CEO

Ian McLaughlin was appointed as the new Group Chief Executive Officer of Vanquis Banking Group (then Provident Financial), succeeding Malcolm Le May. McLaughlin joined from Bank of Ireland UK....more

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