Valley First is a prominent division of First West Credit Union, one of Canada's leading credit unions. With deep roots in British Columbia, Valley First serves communities across the Okanagan, Similkameen, and Thompson valleys. It offers a comprehensive suite of financial services, including personal and business banking, mortgages, loans, wealth management, and insurance products. Valley First is committed to a member-first philosophy, focusing on providing tailored financial advice and actively investing in local community well-being and development. This approach ensures that members receive support to achieve their financial aspirations while contributing to the prosperity of their local regions.
The headquarters serves as the primary administrative, strategic, and operational hub for First West Credit Union and its divisions like Valley First. It manages key functions including executive leadership, finance, human resources, technology, marketing, risk management, and corporate governance.
A modern corporate office designed to facilitate collaboration and efficiency, equipped with contemporary technology infrastructure to support a large financial institution and its diverse operations.
The work culture at First West, and by extension Valley First, is rooted in cooperative principles, emphasizing member service, community engagement, teamwork, and employee empowerment. It strives for an inclusive environment that values innovation and professional growth.
This headquarters is vital for setting the overall strategic direction, ensuring operational consistency, and driving innovation across all First West divisions, including Valley First. It enables the organization to leverage scale while maintaining a local focus for its members.
Valley First operates exclusively within British Columbia, Canada, as a division of First West Credit Union. First West Credit Union's operations are concentrated within Canada, with a strong focus on serving local communities in British Columbia. While it does not maintain a physical 'global' presence with international branches, it connects to the global financial system through its banking operations, technology partnerships, and adherence to international financial standards. The primary mission is centered on local member service and community enrichment within Canada.
19933 88th Ave E #108
Langley
British Columbia
Canada
Address: 184 Main St, Penticton, BC V2A 5A4
Serves as a key financial services provider for individuals, families, and businesses in Penticton and the South Okanagan region, fostering local economic activity.
Address: Orchard Park Shopping Centre, 180 - 2271 Harvey Ave, Kelowna, BC V1Y 6H2
Supports the diverse financial needs of the growing urban population and business community in Kelowna, a central city in the Okanagan Valley.
Address: Sahali Centre Mall, 945 Columbia St W #300, Kamloops, BC V2C 1L5
Caters to the financial requirements of residents and local enterprises in Kamloops and the surrounding Thompson-Nicola area, contributing to regional development.
Address: 3108 33rd St, Vernon, BC V1T 5S1
Acts as a vital financial partner for the community of Vernon, supporting personal financial goals and local business growth.
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As of April 2025, Valley First Credit Union' leadership includes:
Valley First Credit Union has been backed by several prominent investors over the years, including:
Based on publicly available information and news releases over the past 12 months, there have been no major, high-profile announcements of new executive hires or departures at the top leadership level of First West Credit Union. Leadership team compositions can evolve, and minor changes or internal promotions might occur without broad public dissemination. For definitive updates, official communications from First West Credit Union are the most reliable source.
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Valley First, as a division of First West Credit Union, likely utilizes email formats consistent with its parent organization. Common corporate email patterns include combinations of first name, last name, and initial. The primary domain for Valley First employees is @valleyfirst.com, while First West Credit Union uses @firstwestcu.ca.
[first_initial][last]@valleyfirst.com (e.g., jdoe@valleyfirst.com) or [first_name].[last_name]@valleyfirst.com (e.g., jane.doe@valleyfirst.com).
Format
bsmith@valleyfirst.com
Example
70%
Success rate
news.firstwestcu.ca • March 7, 2024
First West Credit Union announced its 2023 financial results, showcasing resilience with $20.0 billion in assets under management, a 4.1% increase in membership, and significant community investment. Despite economic headwinds, the credit union demonstrated solid performance and continued commitment to its members and communities....more
news.firstwestcu.ca • November 29, 2023
The First West Foundation, encompassing Valley First's philanthropic efforts, distributed over $235,000 in grants to 21 B.C.-based charities. These funds support projects focused on food security, mental wellness, and creating inclusive spaces, particularly for youth and Indigenous communities....more
Castanet.net • October 26, 2023
Valley First launched its annual Feed the Valley campaign with the ambitious goal of raising the equivalent of one million pounds of food by spring 2024. The program supports food banks across the Okanagan, Similkameen, and Thompson valleys, addressing critical food insecurity issues in the region....more
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