What Does Utility Warehouse Do?

Total employees4534
HeadquartersLondon
Founded1997

Utility Warehouse (UW) is the UK's only genuine multi-service provider, trusted by households across the country to save them time and money. They bundle essential home services – energy (gas and electricity), broadband, mobile, and insurance (home, boiler, income protection) – into one simple, monthly bill. Their unique business model involves a network of independent Partners who recommend their services, offering a personalised approach. UW aims to be the Nation's Most Trusted Utility Supplier, simplifying customers' lives while providing excellent value and award-winning customer service. They are the trading name of Telecom Plus PLC.

Where Is Utility Warehouse's Headquarters?

Utility Warehouse officeUtility Warehouse officeUtility Warehouse officeUtility Warehouse office
*Images sourced via web search. Rights belong to original owners

HQ Function

Network HQ serves as the central hub for all core operations, including customer service management, Partner support and training, marketing, IT, finance, and strategic decision-making for Utility Warehouse.

Notable Features:

A modern, purpose-built facility designed to accommodate a large workforce. It features open-plan office spaces to foster collaboration, state-of-the-art training facilities for Partners, and extensive on-site amenities for employees.

Work Culture:

The work culture at Network HQ is often described as dynamic, customer-focused, and entrepreneurial. There's a strong emphasis on teamwork, supporting their Partner network, and a 'One Team' ethos. Employees often highlight the friendly atmosphere and opportunities for growth.

HQ Significance:

Network HQ is significant as the operational brain and heart of Utility Warehouse, from which it manages its nationwide services and supports its unique network of tens of thousands of Partners. Its location provides good transport links for employees and visiting Partners.

Values Reflected in HQ: The HQ design and operation reflect values such as efficiency, collaboration, growth, and commitment to supporting both customers and Partners. The investment in a significant, modern HQ signals stability and ambition.

Location:

Utility Warehouse's operations and customer base are exclusively focused on the United Kingdom. They provide energy, broadband, mobile, and insurance services to residential and small business customers across England, Scotland, Wales, and Northern Ireland. Their parent company, Telecom Plus PLC, is listed on the London Stock Exchange, attracting international investors, but UW's service delivery is UK-centric.

Street Address:

Network HQ, 508 Edgware Road

City:

London

State/Province:

N/A

Country:

United Kingdom

Where Else Does Utility Warehouse Operate Around the World?

United Kingdom (various)

Address: Specific addresses of all operational/support sites beyond Network HQ are not typically publicized individually. Operations are largely centralized.

To ensure comprehensive UK-wide customer support, operational resilience, and efficient service delivery across all its utility and service offerings.

Buying Intent Signals for Utility Warehouse

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Utility Warehouse? Meet the Executive Team

As of April 2025, Utility Warehouse' leadership includes:

Andrew Lindsay MBE - Co-Chief Executive Officer
Stuart Burnett - Co-Chief Executive Officer
Nick Schoen - Chief Financial Officer
Charles Wigoder - Executive Chairman (Telecom Plus PLC)

Who's Investing in Utility Warehouse?

Utility Warehouse has been backed by several prominent investors over the years, including:

Charles Wigoder (Executive Chairman & Founder, significant shareholder)
FIL Investment Advisers (UK) Ltd.
Ninety One UK Limited
Liontrust Investment Partners LLP
Abrdn Investment Management Limited
Schroder Investment Management Ltd.

What Leadership Changes Has Utility Warehouse Seen Recently?

Hire1
Exits0

In the past 12-18 months, Telecom Plus PLC, the parent company of Utility Warehouse, has maintained stability in its core C-suite leadership. Key board-level activity included appointments to strengthen non-executive directorate roles, enhancing governance.

New Appointments:

Madeleine Cox, Madeleine Cox joined the Telecom Plus PLC Board as a Non-Executive Director, contributing her expertise in customer-centric strategies and corporate governance.

What Technology (Tech Stack) Is Used byUtility Warehouse?

Discover the tools Utility Warehouse uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Utility Warehouse Email Formats and Examples

Utility Warehouse (uw.co.uk) email formats commonly use combinations of first name and last name, or initials. Understanding these patterns can be helpful for legitimate business communication.

Common formats include [first_initial][lastname]@uw.co.uk or [firstname].[lastname]@uw.co.uk

Format

jdoe@uw.co.uk

Example

80%

Success rate

What's the Latest News About Utility Warehouse?

Reuters / London Stock Exchange RNS • April 16, 2024

Utility Warehouse parent Telecom Plus profits to beat forecasts as customer numbers top 1 million

Telecom Plus PLC, trading as Utility Warehouse, announced its customer numbers surpassed one million for the first time. The company anticipates its full-year adjusted pre-tax profit will be slightly ahead of market expectations, reflecting strong organic customer growth and successful bundling of services....more

Proactive Investors • May 28, 2024

Utility Warehouse owner Telecom Plus shares jump on record results, confident outlook

Telecom Plus PLC reported record annual profits and revenues, driven by a 14.1% increase in customer numbers to over 1.03 million. The company also announced a 10% increase in its full-year dividend, signaling confidence in continued growth....more

Which.co.uk • January 25, 2024

Utility Warehouse rated highly in Which? annual energy supplier survey

In the annual Which? survey of energy suppliers, Utility Warehouse once again scored well for customer service and overall satisfaction, ranking among the top providers in the UK. This reflects their consistent focus on providing good value and support to their customers....more

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