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Ushur is a leader in AI-powered Customer Experience Automation (CXA), enabling enterprises to intelligently automate customer journeys and back-office processes. Their no-code platform uses conversational AI, Natural Language Processing (NLP), and workflow automation to create personalized, proactive, and efficient customer interactions across various channels. Ushur helps businesses in sectors like insurance, healthcare, and financial services reduce operational costs, improve customer satisfaction, and accelerate digital transformation.
Serves as the central hub for executive leadership, product development, engineering, marketing, sales, and corporate strategy. It drives the company's global vision and innovation in AI-powered customer experience automation.
Located in a modern tech office park, facilitating collaboration and innovation. Proximity to other leading technology companies and talent in Silicon Valley.
Characterized by innovation, collaboration, and a customer-centric approach. Employees are encouraged to experiment with new ideas and contribute to a fast-paced, agile environment focused on solving complex enterprise challenges.
The Santa Clara headquarters is strategically positioned in Silicon Valley, providing access to top tech talent, venture capital, and a vibrant ecosystem of partners and customers, crucial for Ushur's growth and leadership in the AI automation space.
Ushur supports a global client base across North America, Europe, and Asia-Pacific. While its primary physical offices are in Santa Clara, USA, and Bengaluru, India, its cloud-native platform enables worldwide service delivery, sales, and customer support operations, often through remote teams and strategic partnerships in various regions.
3003 Bunker Hill Lane, Suite 205
Santa Clara
California
USA
Address: Ushur India Private Limited, 3rd Floor, Indiqube Golf View Homes, No. 3, Golf Course Road, Off HAL Airport Road, Next to Karnataka Golf Association, Challenghatta, Bengaluru - 560008, Karnataka, India
Key for expanding Ushur's R&D capabilities, supporting global customers, and tapping into the Asian market. Focuses on software development, AI research, and customer support operations.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Ushur' leadership includes:
Ushur has been backed by several prominent investors over the years, including:
Ushur has made several key strategic appointments to its leadership team in the past 12 months, particularly bolstering its sales, finance, and partnership functions to accelerate growth and expand its market reach. No major executive departures have been publicly announced during this period.
Discover the tools Ushur uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Ushur commonly uses the [first_initial][last]@ushur.com (e.g., jdoe@ushur.com) email format. Other formats like [first].[last]@ushur.com might also be in use.
[first_initial][last]@ushur.com
Format
ssadasiva@ushur.com
Example
85%
Success rate
PR Newswire • February 7, 2024
Ushur announced it has secured $50 million in Series C funding. The round was led by Third Point Ventures, with participation from existing investors. This funding will accelerate Ushur's product innovation, market expansion, and growth of its team....more
Intelligent CIO • March 28, 2024
Eminent Capital Partners announced its investment in Ushur’s $50 million Series C funding round, further validating investor confidence in Ushur's AI-powered customer experience automation platform....more
Ushur Press Release • August 29, 2023
Ushur announced the appointment of Bruce Holbert as its new Vice President of Global Alliances and Channels. Holbert will be responsible for leading Ushur's partnership strategy and expanding its ecosystem of technology and solution partners....more
Ushur Press Release • May 16, 2023
Ushur has named Michael McMahon as its Senior Vice President of Global Sales. McMahon will lead Ushur's global sales organization, drive revenue growth, and expand its customer base across key industries....more
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