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Usersnap
What Does Usersnap Do?
Usersnap is a comprehensive customer feedback platform that helps businesses collect, organize, and act on feedback from customers and users. Their visual feedback tools, including annotated screenshots and screen recordings, streamline the bug reporting and user testing process, leading to improved product quality and customer satisfaction. They focus on providing a user-friendly and effective solution for companies seeking to improve their products and services through valuable feedback.
Where Is Usersnap's Headquarters?
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HQ Function
The headquarters serves as the central hub for Usersnap's operations, encompassing key departments such as product development, sales, marketing, and customer support.
Notable Features:
While specific details are limited, the location within the Softwarepark suggests a modern, tech-focused office environment designed for collaboration and innovation.
Work Culture:
Likely a fast-paced, innovative environment focusing on collaboration, customer centricity, and agile development practices typical of software-as-a-service (SaaS) companies.
HQ Significance:
As the company's primary operational base, the Linz headquarters symbolizes Usersnap's Austrian roots and their commitment to delivering high-quality software solutions globally.
Values Reflected in HQ: Innovation, user-centricity, and a commitment to technology as evidenced by their location in a dedicated Softwarepark.
Location:
Usersnap's platform supports businesses worldwide, with customers in diverse industries. They provide customer support, sales, and marketing functions globally, primarily leveraging their headquarters and Vienna offices, as well as remote teams.
Street Address:
Softwarepark 39
City:
Linz
State/Province:
OÖ
Country:
Austria
Where Else Does Usersnap Operate Around the World?
Vienna, Austria
Address: Specific address not readily available
Serves as a regional hub for sales and customer engagement, particularly in the DACH region.
Buying Intent Signals for Usersnap
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Usersnap? Meet the Executive Team
As of April 2025, Usersnap' leadership includes:
Who's Investing in Usersnap?
Usersnap has been backed by several prominent investors over the years, including:
What Leadership Changes Has Usersnap Seen Recently?
Due to lack of accessible resources, details regarding Executive New Hires/Exits in the Last 12 Months, it can't be determined. More detailed analysis and search query needed
What Technology (Tech Stack) Is Used byUsersnap?
Discover the tools Usersnap uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Usersnap Email Formats and Examples
Usersnap typically uses a standard email format based on the first name and last name or initials.
[first].[last]@usersnap.com
Format
john.doe@usersnap.com
Example
80%
Success rate
What's the Latest News About Usersnap?
EU-Startups.com • September 27, 2023
Austria’s Usersnap secures Series B financing round to drive global growth
Austrian scaleup Usersnap has bagged a Series B financing round to drive global growth. The customer feedback solution platform secured the investment from existing investor Bregal Milestone and new investors TempoCap and Shortline Capital. The fresh capital will be used to help Usersnap grow its footprint in new markets and to strengthen its existing offering. The platform is used by companies like Microsoft, Canva and Instacart and supports businesses to centralise the collection, organisation and communication of customer feedback....more
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