What Does Userlike Do?

Total employees70
HeadquartersKöln
Founded2011

Userlike is a software company headquartered in Cologne, Germany, specializing in customer messaging solutions. Founded in 2011, Userlike provides a unified platform that enables businesses to communicate with their customers across various digital channels, including website live chat, WhatsApp, Facebook Messenger, Telegram, and SMS. Their software is designed to help companies improve customer service efficiency, build stronger customer relationships, and increase conversions. Key features include a central message inbox, AI-powered chatbots, CRM integrations, analytics, and tools for proactive customer engagement. Userlike caters to businesses of all sizes, emphasizing ease of use, data privacy (GDPR compliant), and reliable customer support.

Where Is Userlike's Headquarters?

Userlike officeUserlike officeUserlike officeUserlike office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Cologne headquarters serves as the central hub for Userlike's operations, including product development, software engineering, marketing, sales, customer support, and strategic management.

Notable Features:

Userlike's office in Cologne is designed to be a modern, collaborative workspace. While specific architectural details are not widely publicized, it provides an environment conducive to innovation and teamwork for its diverse team.

Work Culture:

Userlike fosters a dynamic and international work culture characterized by flat hierarchies, open communication, and a strong emphasis on teamwork. They promote continuous learning, employee well-being, and a customer-first mindset. The company also supports remote work and flexibility.

HQ Significance:

The Cologne headquarters is pivotal as it's the birthplace of Userlike and the core of its innovation and global service delivery. Its location in Germany, a key European tech hub, offers access to skilled talent and a robust infrastructure.

Values Reflected in HQ: The headquarters' environment aims to reflect Userlike's core values of transparency, collaboration, customer focus, and innovation, providing a space where these principles can be actively practiced.

Location:

Userlike serves a diverse global clientele, with customers in numerous countries across various industries. Their platform supports multiple languages and integrates with international communication channels. While their physical headquarters is in Germany, their services are accessible worldwide, and they embrace a remote-first approach, with team members contributing from various international locations, reflecting their global reach and outlook.

Street Address:

Probsteigasse 44-46

City:

Köln

State/Province:

North Rhine-Westphalia

Country:

Germany

Where Else Does Userlike Operate Around the World?

No additional office locations available.

Buying Intent Signals for Userlike

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Userlike? Meet the Executive Team

As of April 2025, Userlike' leadership includes:

Timoor Taufig - Co-founder & CEO
David Voswinkel - Co-founder & CTO
Pascal van Opzeeland - Co-founder & Head of Marketing

Who's Investing in Userlike?

Userlike has been backed by several prominent investors over the years, including:

Bootstrapped and Founder-Owned

What Leadership Changes Has Userlike Seen Recently?

Hire0
Exits0

Userlike is a founder-led private company with a stable leadership team. Public announcements regarding executive movements are infrequent. No major executive hires or departures have been publicly reported in the last 12 months.

What Technology (Tech Stack) Is Used byUserlike?

Discover the tools Userlike uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Userlike Email Formats and Examples

Userlike likely employs standard professional email address formats. Common patterns for technology companies include using the first name, last name, or initials.

[first].[last]@userlike.com

Format

timoor.taufig@userlike.com

Example

75%

Success rate

What's the Latest News About Userlike?

Userlike BlogApril 2, 2024

Userlike Publishes Guide on Live Chat vs. Chatbot: Which One is Right For You?

Userlike released a comprehensive guide comparing live chat and chatbots, helping businesses understand the strengths of each and how to strategically implement them for optimal customer service and engagement....more

Userlike BlogJanuary 24, 2024

Userlike Analyzes The State of AI in Customer Service for 2024

Userlike shared insights into the evolving role of artificial intelligence in customer service, discussing current trends, benefits for businesses, and predictions for AI adoption in the sector throughout 2024....more

Userlike BlogAugust 2, 2023

Userlike Announces WhatsApp Campaigns for Proactive Business Messaging

Userlike introduced 'WhatsApp Campaigns,' a new feature enabling businesses to send targeted, proactive messages to customers via WhatsApp, aiming to improve marketing outreach and customer engagement....more

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