What Does UserIQ Do?

Total employees35
HeadquartersAtlanta
Founded2014

UserIQ was a customer success and product adoption platform specifically designed for Software-as-a-Service (SaaS) businesses. Its core mission was to help companies understand user behavior, deliver targeted in-app engagements (like guides, tooltips, and announcements), personalize user onboarding experiences, and collect valuable customer feedback through surveys (including NPS). By leveraging these tools, UserIQ aimed to enable its clients to proactively reduce customer churn, increase feature adoption, boost user engagement, and ultimately improve overall customer lifetime value and drive product-led growth. The platform provided analytics on user activity, customer health scoring, and segmentation capabilities. In March 2023, UserIQ's assets were acquired by Correlated, a platform focused on product-led revenue, to integrate its functionalities.

Where Is UserIQ's Headquarters?

UserIQ officeUserIQ officeUserIQ officeUserIQ office
*Images sourced via web search. Rights belong to original owners

HQ Function

Served as the primary center for all company operations, including executive leadership, product strategy, software engineering, sales and marketing efforts, and customer support services.

Notable Features:

UserIQ's headquarters were likely situated in a modern office building, such as Colony Square, offering contemporary amenities and collaborative workspaces conducive to a tech startup environment.

Work Culture:

UserIQ cultivated a dynamic, fast-paced, and innovative work culture focused on customer success and product excellence. It emphasized collaboration, continuous learning, and an agile approach to development and business operations.

HQ Significance:

The Atlanta headquarters was crucial for UserIQ's identity and growth, allowing it to tap into the local tech talent pool, engage with the investment community, and build its presence in the SaaS industry.

Values Reflected in HQ: The headquarters likely aimed to reflect UserIQ's core values such as innovation, customer-centricity, transparency, and teamwork through its design and operational ethos.

Location:

While UserIQ's physical operations were based in the United States, its SaaS platform served a global clientele. Businesses from various countries utilized UserIQ's cloud-based software to enhance customer success and product adoption, supported by its primarily US-based team that could cater to international customers remotely.

Street Address:

1175 Peachtree St NE, Suite 1000

City:

Atlanta

State/Province:

Georgia

Country:

USA

Where Else Does UserIQ Operate Around the World?

Operations Primarily Atlanta-Based

Address: N/A - Main operations were centralized at the Atlanta HQ.

Focus on centralized operations, product development, and market engagement from its primary headquarters.

Buying Intent Signals for UserIQ

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading UserIQ? Meet the Executive Team

As of April 2025, UserIQ' leadership includes:

Aaron Aycock - Co-Founder & CEO
Tyler Newby - Co-Founder & Chief Product Officer
Tim O'Neal - VP of Sales
Kyle Exline - VP of Engineering

Who's Investing in UserIQ?

UserIQ has been backed by several prominent investors over the years, including:

BIP Capital
TechSquare Labs
Accelerant Venture Capital
Point Judith Capital
Circadian Ventures
SaaS Ventures

What Leadership Changes Has UserIQ Seen Recently?

Hire0
Exits0

UserIQ was acquired by Correlated in March 2023. Consequently, there have been no executive hires or exits attributable to UserIQ as an independent entity within the last 12 months (approx. May 2023 - May 2024). Any leadership changes occurred as part of the acquisition and integration into Correlated, prior to this period.

Departures

N/A, No departures reported for UserIQ as an independent entity in the last 12 months as it was previously acquired.

New Appointments:

N/A, No new appointments reported for UserIQ as an independent entity in the last 12 months as it was previously acquired.

What Technology (Tech Stack) Is Used byUserIQ?

Discover the tools UserIQ uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

UserIQ Email Formats and Examples

Prior to its acquisition, UserIQ likely utilized common corporate email formats. A prevalent pattern for tech companies like UserIQ was the [first].[last]@[domain] structure. Other possibilities included [first_initial][last]@[domain].

[first].[last]@useriq.com

Format

jane.doe@useriq.com

Example

75%

Success rate

What's the Latest News About UserIQ?

Correlated BlogMarch 22, 2023

UserIQ Acquired by Correlated to Enhance Product-Led Revenue Solutions

Correlated, a platform for product-led revenue, announced its acquisition of UserIQ, a customer success platform. This strategic acquisition aimed to integrate UserIQ's robust user engagement, onboarding, and feedback collection capabilities into Correlated's existing offerings, providing a more comprehensive solution for SaaS companies looking to drive growth through product usage....more

FinsmesAugust 1, 2018

UserIQ Raises $5.1M in Series A Funding to Expand Customer Success Platform

UserIQ, an Atlanta-based customer success software company, announced it had raised $5.1 million in Series A funding. The investment round was led by BIP Capital, with participation from existing investors TechSquare Labs and Accelerant Venture Capital. The company intended to use the funds to accelerate product development, expand its team, and broaden its market reach....more

TechCrunchOctober 18, 2017

UserIQ Secures $2.8 Million Seed Funding to Help SaaS Companies Understand Customers Better

UserIQ announced the closure of a $2.8 million seed funding round. The round was led by TechSquare Labs, with contributions from other investors. These funds were earmarked for enhancing its platform, which helps SaaS businesses gain deeper insights into customer behavior, automate user onboarding, and improve overall customer engagement....more

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