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Userfeel is a remote usability testing platform that enables companies to get videos of real users speaking their thoughts as they use websites or mobile apps. It provides fast, affordable, and multilingual user feedback from a global panel of testers, helping businesses improve user experience, identify usability issues, and increase conversion rates. The platform supports testing on desktops, mobiles, and tablets, offering features like unmoderated and moderated testing, task-based scenarios, and detailed reporting.
Serves as the primary registered address and administrative hub for Userfeel Ltd, supporting its globally distributed team and remote operations in user experience testing services.
As Userfeel operates with a remote-first model, the physical headquarters primarily serves administrative and legal functions rather than housing extensive on-site employee facilities. The focus is on digital infrastructure to support its global team and client base.
Userfeel fosters a remote-first, globally distributed work culture emphasizing flexibility, autonomy, collaboration, and a strong focus on delivering high-quality user experience insights. The culture supports asynchronous communication, innovation in UX, and results-oriented performance.
The London headquarters provides Userfeel with a legal and financial base in the UK, facilitating its international business operations, client engagements, and adherence to regulatory standards.
Userfeel provides its usability testing services and platform to clients worldwide. The company supports tests in over 40 languages, leveraging a diverse, global pool of testers. Operations are managed by a fully remote and distributed team across multiple countries in Europe, Asia, and America, enabling continuous support and service delivery across different time zones.
20-22 Wenlock Road
London
England
United Kingdom
Address: Leof. Alexandras 128, Athens, 11471, Greece
Supports European market engagement, product development, and provides an operational base in Greece, aligning with the company's co-founder origins and distributed team structure for usability testing services.
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As of April 2025, Userfeel' leadership includes:
Userfeel has been backed by several prominent investors over the years, including:
Userfeel, as a privately held and relatively lean company, does not frequently publicize executive team changes. No major executive hires or exits have been publicly announced in the last 12 months.
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Userfeel likely utilizes common email address formats for its employees, typically based on first name or a combination of first and last names at their userfeel.com domain.
[first]@userfeel.com or [first].[last]@userfeel.com
Format
yannis@userfeel.com
Example
80%
Success rate
Userfeel Blog / G2 • April 16, 2024
Userfeel announced its recognition as a High Performer in multiple categories in G2's Spring 2024 Grid® Reports, including User Research Software, Mobile App Testing, and Usability Testing. This acknowledgment is based on high customer satisfaction scores and market presence....more
Userfeel Blog • February 7, 2024
Userfeel introduced the beta version of its AI-Powered UX Reporting feature. This new tool aims to streamline the analysis of usability testing sessions by automatically generating summaries, identifying key findings, and suggesting improvements, leveraging artificial intelligence to enhance the efficiency of UX research....more
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