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Userback is a customer feedback platform designed to help businesses collect and manage user feedback directly from their websites and applications. It empowers teams to understand user experiences, identify pain points, and prioritize development efforts based on real-world user input. With visual feedback tools, project management integrations, and robust reporting, Userback streamlines the feedback process, leading to faster iteration cycles and better product-market fit.
Serves as the central hub for Userback's core operations, including product development, customer support, sales, and marketing.
Located in a modern office building in Sydney's central business district.
Likely fosters a collaborative and innovative work environment typical of tech startups and SaaS companies, prioritizing customer-centricity and rapid iteration.
Represents Userback's origin and serves as a symbol of its commitment to developing user-centric feedback solutions.
Userback's platform supports users globally, providing feedback solutions for websites and applications in various languages and regions. Their services are accessible anywhere with an internet connection. Sales and support teams are possibly distributed geographically to cater to international clients.
Level 3, 11 York Street
Sydney
NSW
Australia
Address: N/A
Potentially to enable sales growth in key geographic regions and access new talent pools in other countries.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Userback' leadership includes:
Userback has been backed by several prominent investors over the years, including:
Executive team changes are not publicly available
Discover the tools Userback uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Userback's email format typically follows a consistent pattern for employee email addresses.
[first].[last]@userback.io
Format
john.doe@userback.io
Example
95%
Success rate
FinSMEs • October 24, 2023
Userback, a Sydney, Australia-based customer feedback platform, raised AUD$5M in seed funding. The round was led by Blackbird. The company intends to use the funds to further develop its product and expand its team....more
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