What Does Userback Do?

Total employees6
HeadquartersSydney
Founded2016

Userback is a customer feedback platform designed to help businesses collect and manage user feedback directly from their websites and applications. It empowers teams to understand user experiences, identify pain points, and prioritize development efforts based on real-world user input. With visual feedback tools, project management integrations, and robust reporting, Userback streamlines the feedback process, leading to faster iteration cycles and better product-market fit.

Where Is Userback's Headquarters?

Userback officeUserback officeUserback officeUserback office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Userback's core operations, including product development, customer support, sales, and marketing.

Notable Features:

Located in a modern office building in Sydney's central business district.

Work Culture:

Likely fosters a collaborative and innovative work environment typical of tech startups and SaaS companies, prioritizing customer-centricity and rapid iteration.

HQ Significance:

Represents Userback's origin and serves as a symbol of its commitment to developing user-centric feedback solutions.

Values Reflected in HQ: Innovation, customer focus, and a commitment to building user-friendly software solutions.

Location:

Userback's platform supports users globally, providing feedback solutions for websites and applications in various languages and regions. Their services are accessible anywhere with an internet connection. Sales and support teams are possibly distributed geographically to cater to international clients.

Street Address:

Level 3, 11 York Street

City:

Sydney

State/Province:

NSW

Country:

Australia

Where Else Does Userback Operate Around the World?

Unknown (Limited Public Information)

Address: N/A

Potentially to enable sales growth in key geographic regions and access new talent pools in other countries.

Buying Intent Signals for Userback

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Userback? Meet the Executive Team

As of April 2025, Userback' leadership includes:

Nathan Murphy - Founder & CEO

Who's Investing in Userback?

Userback has been backed by several prominent investors over the years, including:

Unknown (Private company, information not easily accessible)

What Leadership Changes Has Userback Seen Recently?

Hire0
Exits0

Executive team changes are not publicly available

What Technology (Tech Stack) Is Used byUserback?

Discover the tools Userback uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Userback Email Formats and Examples

Userback's email format typically follows a consistent pattern for employee email addresses.

[first].[last]@userback.io

Format

john.doe@userback.io

Example

95%

Success rate

What's the Latest News About Userback?

FinSMEs • October 24, 2023

Userback Raises AUD$5M in Seed Funding

Userback, a Sydney, Australia-based customer feedback platform, raised AUD$5M in seed funding. The round was led by Blackbird. The company intends to use the funds to further develop its product and expand its team....more

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