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User Research International is a specialist recruitment agency dedicated to sourcing high-quality participants for a wide range of user research and market research studies globally. They support UX researchers, designers, strategists, and product teams by finding and meticulously vetting participants for usability testing, in-depth interviews, focus groups, diary studies, co-creation workshops, and quantitative surveys. Serving diverse industries including B2B, B2C, SaaS, healthcare, finance, and gaming, their services aim to streamline the often complex recruitment process, ensuring reliable and relevant insights for informed decision-making, product development, and market understanding. They emphasize a consultative approach, working closely with clients to understand their specific research objectives and participant criteria.
The London office serves as the company's primary operational base, coordinating global participant recruitment projects, managing client relationships, spearheading business development initiatives, and overseeing administrative functions.
The headquarters at 71-75 Shelton Street is located in the vibrant Covent Garden area. This address is commonly associated with modern, flexible office spaces and company registrations, suggesting User Research International utilizes an efficient and contemporary workspace rather than a large, custom-built corporate campus. This allows for agility and focus on their core global recruitment services.
The work culture at User Research International likely fosters collaboration, meticulous attention to detail in recruitment processes, strong global communication, and a client-centric mindset. Given their global operations and modern setup, a flexible and potentially hybrid work environment is probable, emphasizing results and effective project delivery.
Locating its headquarters in London provides User Research International with strategic advantages, including access to a diverse international talent pool, proximity to a multitude of global businesses and research institutions, and excellent connectivity for managing worldwide operations.
User Research International offers truly global participant recruitment services, having successfully sourced research participants in over 50 countries and across more than 20 languages. Their global presence is facilitated by an extensive network of experienced local recruitment partners and proprietary databases, enabling them to conduct research in diverse markets across North America, Europe, Asia-Pacific, Latin America, and the Middle East & Africa. While operations are centrally managed from London, their model ensures localized expertise for culturally sensitive and effective participant recruitment worldwide, catering to complex international study requirements.
71-75 Shelton Street, Covent Garden
London
England
United Kingdom
No additional office locations available.
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As of April 2025, User Research International' leadership includes:
User Research International has been backed by several prominent investors over the years, including:
No specific public announcements regarding executive new hires or exits at User Research International have been identified in the last 12 months. The company appears to maintain a stable core leadership team focused on its specialized recruitment services.
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The most commonly observed email format for User Research International is firstname@userresearchinternational.com. This pattern is frequently used by organizations of similar size and structure, facilitating direct communication with team members.
[first]@userresearchinternational.com
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example@userresearchinternational.com
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User Research International Blog • January 23, 2024
User Research International published an in-depth article on their blog discussing the unique challenges and effective strategies for recruiting participants for B2B user research. The piece highlights the complexities of identifying and engaging niche professionals and decision-makers, offering practical solutions to ensure high-quality participant sourcing for impactful B2B studies....more
User Research International Blog • December 14, 2023
User Research International provided a detailed guide aimed at researchers and developers in the gaming industry. The guide covers specialized methodologies, effective participant recruitment strategies for diverse gamer profiles, and underscores the critical role of UX research in enhancing game development and player experience....more
User Research International Blog • October 26, 2023
In a blog post, User Research International explored the significant impact of UX research on the development of SaaS products. The article discusses how continuous user feedback and testing can lead to more intuitive, user-friendly, and successful SaaS solutions, ultimately driving customer satisfaction and retention....more
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